Our team doesn't just build Mississippi websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website support company with a team of website experts that never outsources Mississippi website maintenance to anyone.
This makes our web support company the perfect choice to provide all your Mississippi website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
Our team puts a lot of emphasis on availability and communication for Mississippi web maintenance clients. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!
We see web maintenance as a reactive support service where we provide your Mississippi business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Mississippi website maintenance firms, including:
These are just a few of the Mississippi website support services we offer. Basically, Mississippi web maintenance is anything a web developer or internet marketer does to change your website.
We consider website maintenance a reactive service because most Mississippi website owners don't want a developer messing with their website without their permission. Our agency will be your web support team on standby for any questions you have. There are some website support services we can provide your Mississippi website in a proactive manner though.
Interested in a proactive website management service for some of your website upkeep? We're happy to help! There are several web maintenance services, including platform upgrades, app / extension updates, website backups, performance monitoring, and broken link monitoring, that our website maintainers can handle in a proactive manner.
There will come a time when every Mississippi website needs some sort of maintenance. The reason is simply that the internet is always changing. But don't worry, our Mississippi website maintenance costs aren't too high, so you can afford it! Website maintenance in Mississippi might be needed for these reasons:
There are many reasons why a website might need maintenance, other than just to update something. It is important to understand the future needs of your Mississippi business when planning budgets and schedules for website maintenance and support.
It's our job to understand your web maintenance needs, schedule your work in a timely fashion, and follow up with your Mississippi business after the work is done.
Most website maintenance services start with an email from you, the owner of the Mississippi website. Your email gets routed into our ticket system and automatically assigned to your project manager. Anyone on our team can work on the ticket without delay, resulting in faster turnaround time.
For requests that originate from phone or live chat, a similar process to handling your Mississippi web support services unfolds. We route the support request to the most appropriate web developer on our team based on the nature of the work needed on your website.
After the launch of a website, we're often asked for detailed examples of Mississippi web maintenance requests. Here are several examples of Mississippi web maintenance services we've been asked to perform in the past and would be more than happy to provide to you!
Your Mississippi website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine website maintenance tasks to keep content fresh for both search engines and visitors.
We can analyze your Mississippi website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. This will help improve page load times, which are beneficial to user experience and search engine optimization.
Keeping your Mississippi website's content management system updated is important if it's running on WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
If your Mississippi website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can fix the coverage issues, and let you know how it went. By making Google happy, you'll boost your search engine rankings throughout Mississippi and beyond!
Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Mississippi or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Would you like to manage custom scripts more easily with Google Tag Manager? That won't be a problem! We can add Google Tag Manager to your Mississippi website and even give you a crash course in using Google Tag Manager.
It's important to setup conversion tracking for your Mississippi website if you want to understand the benefits of online advertising. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Do you have a Mississippi website that's slow because of large images? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Would you like to try live chat? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Mississippi business branding!
Do you have a lot of error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform issues.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Mississippi website.
Are you interested in installing a caching plugin in your Mississippi website, but not sure how to properly configure the settings for best website performance? We can help you figure out which caching plugins to install and configure on your website!
We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.
Is your Mississippi website being bombarded with fake orders, contact submissions or live chats from a specific network? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.
Do you want to create a backup of your Mississippi website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Mississippi web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Mississippi website. We've seen businesses in and around Mississippi lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Mississippi website? If your Mississippi site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
With years of experience developing websites for Mississippi businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Mississippi websites on these platforms:
We've managed Joomla and Magento platforms for Mississippi businesses in the past. The reason we moved away from those platforms was to let our website maintenance experts focus more on training and support.
Ask the Mississippi web maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the relationship you will have with the Mississippi web maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their website maintenance packages. Here are some simple questions to ask:
We find it beneficial to run these questions by any Mississippi website services firm before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Companies in and around Mississippi often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your Mississippi business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.
Check out this list of annual Mississippi website maintenance tasks to review:
Read through this list of semi-annual Mississippi web support tasks to review:
Check out this list of monthly Mississippi website support tasks to consider:
The starting price for our Mississippi website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour. We also offer website management for Mississippi websites, starting at $50/month, if you'd like the peace of mind knowing a company is proactively upgrading your site.
To get started, if you are new to our web maintenance company, we'll need you to pre-purchase a block of time which includes a discount on our hourly rate. If you are an existing client in Mississippi, you are welcome to choose monthly billing at our higher hourly rate or continue to pre-purchase time and receive discounted hourly rates for your website updates.
If you pre-purchase a block of time for your Mississippi web maintenance services, you will be happy to know there are no contracts, there are no hidden fees, the time never expires, and there are no minimum deductions for small website update requests. Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, checking on whatever was asked, providing some form of feedback, and then logging the task usually takes at least 10 minutes of time. To keep you informed of the time usage on your pre-purchased block of web maintenance time, you will receive a monthly email update letting you know how much time remains on your account.
When talking with prospective Mississippi website maintenance clients, we are often asked what is considered billable time. You will find the answers to vary greatly within the website support industry. In some situations, you may find a website maintenance company in Mississippi to charge a much higher hourly rate, but not bill out for communication and organization. Likewise, there are website support companies in Mississippi who charge a more affordable hourly rate, but also bill out for most communication and organization. This is the approach we take. To help provide clarification, let's go over some examples of what we consider billable time when it comes to maintaining and supporting your Mississippi website.
Here are examples of what is considered billable time:
Here are examples of what is not considered billable time:
If you've been searching for experienced website maintenance and support agencies serving major cities throughout Mississippi, we'll be the website support team you want to contact. Our web maintenance experts frequently offer web maintenance and help in Gulfport, Jackson, Meridian, Oxford, or Tupelo throughout Mississippi. From simple website updates and platform upgrades, to website training and emergency support, our website maintenance firm will have you covered!
When looking for website experts to handle website maintenance and support in smaller cities throughout Mississippi, we still hope you'll consider our website support services. We have a full staff of dedicated website experts ready to help Mississippi-area businesses. Whether your business is located in Aberdeen, Amory, Batesville, Bay St. Louis, Booneville, Brookhaven, Byram, Canton, Clarksdale, Cleveland, Columbia, Corinth, D Iberville, Gautier, Greenwood, Grenada, Hernando, Holly Springs, Indianola, Kosciusko, Laurel, Long Beach, Louisville, McComb, Moss Point, Natchez, New Albany, Ocean Springs, Pass Christian, Petal, Philadelphia, Picayune, Richland, Senatobia, St. Martin, Waveland, West Hattiesburg, West Point, Yazoo City, or a different city, our web maintenance firm will be ready to help with all your Mississippi web support services!
WebCitz offers discounted Mississippi website maintenance services for clients interested in retaining our services through a pre-purchased block of time.
Example #1: You are an existing client in Mississippi with a 10-hour block of time ($1,095) on your account. You have a 30-minute phone call with your project manager to discuss tasks, but 15 minutes is spent talking about golf, weather, etc. The task took 40 minutes of work to complete. In this example, you would have 55 minutes deducted from your 10-hour block of time. The time spent talking about non business-related topics isn't billed.
For Mississippi site owners interested in proactive website and extension updates.
Example #1: You are an existing Mississippi client with a 10-hour block of time ($1,095) on your account and a monthly website management subscription ($125/mo). During the month of website management, our team logged into your website, performed the necessary upgrades, tested your website's functionality, and reported back to you the website was upgraded without any issues. In this situation, no time would be deducted from your 10-hour block of time.
Example #2: The same situation and process as the first example, but while testing the functionality we discover something has broken. In this example, we would spend 15-20 minutes to attempt resolving the issue, at no charge to you. If we are unable to resolve the issue in that time, we would roll back your website to a previous state. From there, we would discuss resolutions with you that would be subject to time deductions from your 10-hour block of time.