Missouri Website Maintenance Services

Support for Missouri Websites

Our team doesn't just build Missouri websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Missouri Businesses

We're a website maintenance firm with a team of website experts that never outsources Missouri website maintenance to anyone.

This makes our web support company the perfect choice to provide all your Missouri website support needs, including website platform upgrades, website speed improvements, site security fixes, website issue resolutions, and anything else related to improving your website.

Our team puts a lot of emphasis on communication and availability for Missouri website support clients. You'll have no problem getting in touch with a member of our website support team if you need something basic done today or if you have a complicated question that's best explained over the phone!

Our Missouri Web Maintenance Services

We see web maintenance as a reactive support service where we provide your Missouri company with the right web designer resources to fix just about any problem. There are many examples of website glitches that might require service from Missouri web maintenance companies, including:

  • Making sure your website's platform is up to date.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new products or services.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Missouri site.
  • Improving page performance to help you pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing Google Search Console coverage errors.
  • Adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible Missouri web support plans. In fact, Missouri web maintenance is really anything a web designer or digital advertising consultant does to your website to change it in some manner.

Our web maintenance and support firm is happy to provide Columbia, Kansas City, Oakville, Springfield, St. Louis, and Wildwood with fast website support services.

A Few of Our Web Maintenance & Support Specialists

Justin FDana CMicah SJake FDrew PDavid W

Pricing for Missouri Website Maintenance

The cost of our web maintenance services begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.

With the purchase of a website maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

Please bear in mind that it's unusual for us to receive tasks that require less than 10 minutes to finish, as the task review process, response to emails or phone calls, feedback, and logging typically take up at least 10 minutes.

You'll receive a monthly update from us to inform you of your pre-purchased web support retainer's remaining time balance, keeping you in the loop about your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Missouri Website Management Services

Are you weary of being continuously notified about available updates? Are you concerned about potential website downtime? With proactive website management, our web development team can address both of your worries!

Our website management plans encompass the following elements:

1.) Proactive Website Updates

Our team of website professionals, who are based in-house, is equipped to perform platform updates, theme updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!

  1. Backup: To begin, we create backups of both your website files and database.
  2. Update: Following that, we manually install any updates that are available for your website.
  3. Review: We run a test on your website for concerns once the updates have been installed.
  4. Wrap Up: Successful updates will enhance your website's protection against malware and security threats! If the upgrades are not successful, we will collaborate on the next course of action.

2.) Remote Site Backups

We keep remote backups of your site and database to minimize the possibility of data loss.

3.) Uptime Monitoring

We keep an eye on your website for service outages through our uptime monitoring system.

In the event of your website going down, an alert will be sent to our website developers, who will then investigate the issue.

Pricing for Missouri Website Management

You have the choice of opting for website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Missouri Websites

With years of experience developing websites for Missouri organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Missouri websites on these platforms:

Example Website Support Service List for Missouri Organizations

After the launch of a website, we're often asked for detailed examples of Missouri web maintenance requests. Here are several examples of Missouri website maintenance packages we've been asked to perform in the past and would be more than happy to provide to you!

Simple Missouri Website Updates

Your Missouri website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine web support duties to keep content fresh for both search engines and visitors.

Missouri Site Speed Improvements

If your Missouri website isn't running as fast as it once was, we can review your website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to user experience and SEO.

Platform Upgrades / Security Updates

If your Missouri website is running on a content management system, like WordPress, it is important to keep the platform updated. The upgrades improve security and functionality - sometimes they're quick, so it's an easy win!

Plugin / Extension Updates

If your Missouri website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest edits by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality problems.

Google Search Console Fixes

Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage concerns, fix them, and update you on the status. This will help your search engine placements, throughout Missouri and beyond, by making Google happy!

Add Structured Data

Do you ever see product prices or reviews in Google organic search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local small business in Missouri, and ecommerce product or some other common data type.

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your site will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Missouri small business.

Setup Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? Not a problem! We can add Google Tag Manager to your Missouri website and even teach you how to use it.

Add Conversion Tracking

If you are interested in understanding the benefit of the website marketing plan for your Missouri website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Are large images slowing down your Missouri website? That won't be a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Add Live Chat

Would you like to try live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Missouri business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Missouri website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Missouri website, but not sure how to properly configure the settings for best page speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Missouri site being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Missouri website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Missouri web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Missouri website. We've seen businesses in and around Missouri lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Missouri website? If your Missouri website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Missouri Web Maintenance Firms

Ask the Missouri web support company some questions about their services before you sign up for a package. This will help you get a better idea of the relationship you will have with the Missouri web maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their web support packages. Here are some simple questions to ask:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • What is the turnaround time for Missouri web support requests?
  • Do you outsource your Missouri website support packages?
  • What are your Missouri web maintenance costs?
  • Do you have minimum deductions or minimum billable expenses for Missouri website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new updates within my platform?

If you ask any Missouri website services company these questions before subscribing to their website maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

Missouri Website Support Packages and Tips

Companies in and around Missouri often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your Missouri small business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Yearly Missouri web maintenance work

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Missouri.
  • Look at competitor websites (even those outside of Missouri) to see if you are missing out on new functionality for your own customers.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Ensure that structured data, open graph, and social media links are all working.
  • Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
  • Delete any development or staging websites you don't need.

Semi-annual Missouri web maintenance work

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Ensure you have access to your DNS in case you need to change anything.
  • Check if your SSL certificate will be expiring in the near future.
  • Make sure you have remote backups outside Missouri and that your website backup schedule is working.
  • Check if you have an automated image optimization service running.
  • See if there are any browser errors on the website.

Monthly Missouri web maintenance work

  • Check for broken links on your website, which negatively impact UX and search engine optimization.
  • Check for website performance issues from recent updates or changes on the website.
  • Check Google Search Console for any coverage glitches.
  • Provide some kind of update to your content to keep your website fresh.
  • Take a look at your website platform and extensions for any available updates.

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Website Support Plans throughout Missouri

If you've been looking for experienced web maintenance and support companies serving major cities throughout Missouri, we'll be the web maintenance team you want to contact. Our web maintenance professionals frequently offer web support and help in Columbia, Kansas City, Oakville, Springfield, St. Louis, or Wildwood throughout Missouri. From simple website upgrades and platform updates, to website training and emergency support, our web maintenance agency will have you covered!

When looking for site specialists to handle web maintenance and support in smaller cities throughout Missouri, we still hope you'll consider our website maintenance services. We have a full staff of dedicated website experts ready to help Missouri-area businesses. Whether your small business is located in Affton, Ballwin, Belton, Ferguson, Gladstone, Hazelwood, Kirkwood, Liberty, Raytown, Sedalia, Webster Groves, or a different city, our web support agency will be ready to help with all your Missouri web maintenance packages!

Hear what our customers are saying

Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
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