Our team doesn't just build Kansas City websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a website support company with a team of website experts that works from a single location and never outsources Kansas City website maintenance services.
Because of this, our web support company is the best choice for all your Kansas City website support needs, including website platform upgrades, site speed improvements, website security fixes, and website issue resolutions.
We're the perfect choice for all of your Kansas City web maintenance needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
We emphasize availability and communication for our Kansas City web maintenance services. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!
We view website maintenance to be a reactive support service that provides your Kansas City business with the appropriate web developer resources to solve nearly any website problem. Here are a few examples of website problems that might need Kansas City web support:
Those services are just a taste of what Kansas City website support might look like. Basically, Kansas City web maintenance is anything a web developer or internet marketer does to change your website.
If you live in Kansas City, you probably love the Kansas City Chiefs football team. Go Kansas City Chiefs! In addition to supporting Kansas City-area websites, our website maintenance agency also offers Columbia, Oakville, Springfield, St. Louis, and Wildwood small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
We have a diverse team of web designers and web developers, for Kansas City businesses, who have been immersed in multiple website platforms over the years. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Kansas City websites:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Kansas City businesses. However, we chose not to use those platforms so our website maintenance experts could focus on training and support within the more popular platforms.
We are often asked for detailed examples of Kansas City website support requests that might come up after the launch of a website. The following are some examples of Kansas City web maintenance services we've provided in the past.
Your Kansas City website might need a paragraph updated, an image changed, or a new page added. Keeping content fresh for search engines and visitors is just normal, routine website maintenance.
Let us check your Kansas City website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. It'll help improve page load times, which will make users and search engines happy.
It's important to keep your Kansas City website updated if it runs on a CMS like WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!
It's important to update your Kansas City website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can fix the coverage issues, and let you know how it went. Make Google happy, and you'll rank higher throughout Kansas City and beyond!
Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Kansas City or an ecommerce product.
When people share links of your Kansas City business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for your each page on your website.
Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We'll happily install Google Tag Manager on your Kansas City website and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of online advertising for your Kansas City website. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid ads.
Do you have a Kansas City website that's slow because of large images? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!
Would you like to try live chat? If you'd like us to recommend the best live chat system for your Kansas City business, install the tracking code, and customize the design for your branding, we can do it!
Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
To reduce unwanted submissions on your Kansas City website, we can setup an invisible or checkbox reCaptcha.
Looking to install a caching plugin on your Kansas City website, but not sure how to configure it? We can recommend caching plugins, or we can install and configure them for you!
We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.
Is your Kansas City website getting fake orders, contact submissions, or live chats? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.
Would you like a backup of your Kansas City website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.
When you're doing a major upgrade or extension installation, you should set up a development or staging site first. Just let us know if you need help creating and managing that development / staging site!
Are you a fan of making Kansas City web design changes based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.
Are you launching a new website or removing pages from your website? Make sure your Kansas City website has 301 redirects to prevent or at least minimize 404 errors. Having broken pages will cost your Kansas City business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.
Need help learning how to make simple changes to your Kansas City website? We'll be happy to help if your Kansas City site was built on a platform we work with, such as WordPress or Shopify.
Before signing up for any Kansas City web maintenance package, it is important to ask the Kansas City web maintenance company some questions about how their services work. It'll give you a better idea of the experience you'll have with their professional Missouri web support services prior to making payment and providing website access. You can ask these simple questions:
If you ask any Kansas City website services firm these questions before subscribing to their web support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.
We are often asked for a web maintenance plan by larger companies in and around Kansas City looking to establish routines and procedures within their IT department. We can help your Kansas City business set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.