Our team doesn't just build St. Louis websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web maintenance company with a team of website experts that never outsources St. Louis web support to anyone.
We're the perfect choice for all of your St. Louis website support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
Our team puts a lot of emphasis on availability and communication for St. Louis web maintenance clients. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your St. Louis business with the right web developer resources to fix just about any problem. These are some examples of website issues that St. Louis web support companies might fix:
Those services are just a taste of what St. Louis web maintenance might look like. In fact, St. Louis web maintenance is basically anything a web developer or digital marketer does to your website.
If you live in St. Louis, you probably love the St. Louis Cardinals baseball team. Go St. Louis Cardinals! In addition to supporting St. Louis-area websites, our website maintenance firm also offers Columbia, Kansas City, Oakville, Springfield, and Wildwood small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for St. Louis businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Therefore, we tend to only maintain St. Louis websites on these platforms:
We've managed Joomla and Magento platforms for St. Louis businesses in the past. However, we chose not to use those platforms so our web support experts could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of St. Louis web maintenance requests. We've performed these St. Louis web maintenance services in the past, and would be happy to do it for you too!
Changes to your St. Louis website could be as simple as updating a paragraph, swapping images, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website maintenance.
If your St. Louis website isn't running as fast as it once was, we can review your website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to user experience and search engine optimization.
It's important to keep your St. Louis website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update plugins and extensions on your St. Louis website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. By making Google happy, you'll boost your search engine rankings throughout St. Louis and beyond!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in St. Louis, and ecommerce product or some other common data type.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We'll happily install Google Tag Manager on your St. Louis website and teach you how to use it.
It's important to setup conversion tracking for your St. Louis website if you want to understand the benefits of online advertising. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.
Are large images slowing down your St. Louis website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your St. Louis business, install the tracking code, and customize the design for your branding, we can do it!
Do you have a lot of error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your St. Louis website.
Interested in installing a caching plugin for your St. Louis website, but don't know how to set it up? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Is it time to make a backup of your St. Louis website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
Before you do a major update or extension installation, it's a good idea to setup a development or staging site. Whenever you need help with creating and managing your development site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your St. Louis web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Do you have a new website or are you removing pages? You will want to create 301 redirects for your St. Louis website to prevent broken pages from hurting your SEO. Having broken pages will cost your St. Louis business a lot of organic traffic if they aren't fixed with 301 redirects. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.
Do you need help learning how to make changes to your St. Louis website? If your St. Louis site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the St. Louis web maintenance company some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their premium Missouri web support services before you submit payment or provide website access. Here are some simple questions to ask:
If you ask these questions to a St. Louis website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Companies in and around St. Louis often ask us for a website support plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your St. Louis business has a web maintenance plan to ensure optimum performance.