Our team doesn't just build Billings websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a website maintenance firm with a team of website experts that works from a single location and never outsources Billings website maintenance services.
This makes our web support company the perfect choice to provide all your Billings website support needs, including website platform upgrades, website speed improvements, site security fixes, website issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your Billings website maintenance services because of the emphasis we put on communication and availability. If you need something simple done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
We view web maintenance to be a reactive support service that provides your Billings company with the appropriate web developer resources to solve nearly any website problem. There are many examples of website issues that might require service from Billings website maintenance firms, including:
The previously mentioned services are just a glimpse of what we view as possible Billings web maintenance services. In fact, Billings website maintenance is really anything a web developer or internet advertiser does to your website to change it in some manner.
In addition to supporting Billings-area websites, our website maintenance agency also offers Bozeman, Evergreen, Helena, and Missoula small businesses and large corporations help with their websites.
The starting price for our web maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
You can rely on our team of website experts to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your site for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
We have a diverse team of web designers and web developers, for Billings small businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web maintenance company for Billings websites tends to service only the following platforms:
We've managed Joomla and Magento platforms for Billings companies in the past. The reason we moved away from those platforms was to let our web support specialists focus more on training and support.
Before signing up for any Billings website maintenance package, it is important to ask the Billings web support agency some questions about how their services work. This will help you get a better idea of the experience you will have with their professional Montana website maintenance services before you submit payment and provide website access. Let's go over some easy questions to ask:
If you ask these questions to a Billings website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.