Billings, MT Website Maintenance Services

Support for Billings Websites

Our team doesn't just build Billings websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Billings, MT Businesses

We are a website maintenance firm with a team of website experts that works from a single location and never outsources Billings website maintenance services.

This makes our web support company the perfect choice to provide all your Billings website support needs, including website platform upgrades, website speed improvements, site security fixes, website issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your Billings website maintenance services because of the emphasis we put on communication and availability. If you need something simple done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!

Our Billings, MT Web Maintenance Packages

We view web maintenance to be a reactive support service that provides your Billings company with the appropriate web developer resources to solve nearly any website problem. There are many examples of website issues that might require service from Billings website maintenance firms, including:

  • Upgrading your website platform to the latest version.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new web pages as you release new products or services.
  • Freshen up your blog with new content.
  • Rearranging your Billings website's navigation menu.
  • Improve your website performance to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Troubleshooting Google Search Console coverage problems.
  • Improving technical search engine optimization by adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible Billings web maintenance services. In fact, Billings website maintenance is really anything a web developer or internet advertiser does to your website to change it in some manner.

In addition to supporting Billings-area websites, our website maintenance agency also offers Bozeman, Evergreen, Helena, and Missoula small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Micah SDavid WDana CAshton HDrew PJustin F

Pricing for Billings, MT Website Maintenance

The starting price for our web maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Billings, MT Website Management Packages

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive Website Upgrades

You can rely on our team of website experts to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

  1. File & Database Backup: Our process begins by creating backups of both your site files and database.
  2. Run Updates: After that, we proceed with manually installing any available updates for your website.
  3. Test: Our next step involves testing your website for any potential issues following the installation of updates.
  4. Finalize the Work: Successfully completing the upgrades will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

WordPress Update Management

2.) Remote Storage of Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

Offsite Backups

3.) Website Uptime Monitoring

We monitor your site for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Uptime Monitoring

Pricing for Billings, MT Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Billings, MT Websites

We have a diverse team of web designers and web developers, for Billings small businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web maintenance company for Billings websites tends to service only the following platforms:

  • Billings WordPress Web Support
  • Billings WooCommerce Website Support
  • Billings Shopify Web Maintenance
  • We've managed Joomla and Magento platforms for Billings companies in the past. The reason we moved away from those platforms was to let our web support specialists focus more on training and support.

Questions to Ask Billings, MT Web Maintenance Agencies

Before signing up for any Billings website maintenance package, it is important to ask the Billings web support agency some questions about how their services work. This will help you get a better idea of the experience you will have with their professional Montana website maintenance services before you submit payment and provide website access. Let's go over some easy questions to ask:

  • How do you handle website security? Do you run security scans of customer websites?
  • What is the delivery time for Billings web support requests?
  • Are you outsourcing your Billings website support services?
  • How much does Billings web maintenance cost?
  • Are there minimum deductions or minimum billable expenses for Billings website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new updates on my platform, will you let me know?

If you ask these questions to a Billings website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

 

5 Reasons Why Your Slow Website is Costing You Sales

Hear what our customers are saying

Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
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