Our team doesn't just build Bozeman websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web maintenance agency with a team of website experts that works from a single location and never outsources Bozeman website maintenance services.
This makes our web support agency the perfect choice to provide all your Bozeman website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
We emphasize availability and communication for our Bozeman web maintenance services. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We view website maintenance to be a reactive support service that provides your Bozeman business with the appropriate web developer resources to solve nearly any website problem. There are many examples of website issues that might require service from Bozeman web support companies, including:
Those services are just a taste of what Bozeman web maintenance might look like. In fact, Bozeman web maintenance is basically anything a web developer or digital marketer does to your website.
If you live in Bozeman, you probably love the Montana State Bobcats basketball team. Go Montana State Bobcats! In addition to supporting Bozeman-area websites, our website maintenance firm also offers Billings, Evergreen, Helena, and Missoula small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
We have a diverse team of web designers and web developers, for Bozeman businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Bozeman websites:
As a web support company, we used to maintain and support Joomla and Magento websites for Bozeman-area businesses. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.
We are often asked for detailed examples of Bozeman website maintenance requests that might come up after the launch of a website. Here are several examples of Bozeman web support services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Bozeman website could be as simple as updating a paragraph, swapping images, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website support.
Let us check your Bozeman website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. User experience and SEO will both benefit from better page load times.
It's important to keep your Bozeman website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
If your Bozeman website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Has Google Search Console told you there's a coverage problem? If so, we can fix the coverage issues, and let you know how it went. Make Google happy, and you'll rank higher throughout Bozeman and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Bozeman business, or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Bozeman business.
Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your Bozeman website and even teach you how to use it.
Tracking conversions is important if you want to understand the benefits of online advertising for your Bozeman website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.
Is your Bozeman website slow because of large images? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Bozeman business, install the tracking code, and customize the design for your branding, we can do it!
Do you have a lot of error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
To reduce unwanted submissions on your Bozeman website, we can setup an invisible or checkbox reCaptcha.
Are you interested in installing a caching plugin in your Bozeman website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Is your Bozeman website getting fake orders, contact submissions, or live chats? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.
Would you like a backup of your Bozeman website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Bozeman web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Bozeman website. We've seen businesses in and around Bozeman lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Bozeman website? If your Bozeman site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Before signing up for any Bozeman web support package, it is important to ask the Bozeman website support company some questions about how their services work. This will help you get a better idea of the experience you will have with their premium Montana web maintenance services before you submit payment and provide website access. You can ask these simple questions:
We find it beneficial to run these questions by any Bozeman website services agency before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
We are often asked for a web support plan by larger companies in and around Bozeman looking to establish routines and procedures within their IT department. We are happy to help your Bozeman business develop a website support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.