Grand Island, NE Website Maintenance Services

Support for Grand Island Websites

Our team doesn't just build Grand Island websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)

Web Support Specialists for Grand Island, NE Businesses

We're a web maintenance firm with a team of website experts that never outsources Grand Island web support to anyone.

This makes our website support firm the perfect choice to provide all your Grand Island website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

Our team puts a lot of emphasis on availability and communication for Grand Island web maintenance clients. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.

Our Grand Island, NE Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Grand Island business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Grand Island web support agencies, including:

  • Making sure your website's platform is up to date.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new pages whenever you release something new.
  • Freshen up your blog with new content.
  • Rearranging your Grand Island website's navigation menu.
  • Improve your page speed to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Making your website look and feel better.
  • Troubleshooting Google Search Console coverage issues.
  • Adding structured data, open graph tags, etc.
  • Providing solutions to other website problems.

Those services are just a taste of what Grand Island web maintenance might look like. In fact, Grand Island website maintenance is really anything a web developer or digital marketer does to your website to change it in some manner.

In addition to supporting Grand Island-area websites, our web support company also offers Bellevue, Fremont, Lexington, Lincoln, Norfolk, and Omaha small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Micah SJake FJustin FDrew PDana CDavid W

Pricing for Grand Island, NE Website Maintenance

The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Grand Island, NE Website Management Services

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive Website Updates

We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Update: Next, we manually install any available updates on your website.
  3. Test: After the updates have been installed, we test your website for issues.
  4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Grand Island, NE Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Grand Island, NE Websites

With years of experience developing websites for Grand Island businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Grand Island websites on these platforms:

In the past, we provided website maintenance and support for Joomla and Magento platforms of Grand Island businesses. The reason we moved away from those platforms was to let our web support experts focus more on training and support.

Example Website Support Service List for Grand Island, NE Businesses

After the launch of a website, we're often asked for detailed examples of Grand Island web maintenance requests. Here are several examples of Grand Island website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Simple Grand Island Website Tweaks

Changes to your Grand Island website could be as simple as updating a paragraph, swapping images, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine web support.

Grand Island Website Speed Improvements

We can analyze your Grand Island website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.

Platform Upgrades / Security Patches

Keeping your Grand Island website's content management system updated is important if it's running on WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Upgrades

It's important to update your Grand Island website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.

Google Search Console Fixes

Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage issues, fix them, and update you on the status. This will help your search engine rankings, throughout Grand Island and beyond, by making Google happy!

Add Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Grand Island or an ecommerce product.

Add Open Graph to Your Website

When people share links of your Grand Island business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for your each page on your website.

Implement Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We'll happily install Google Tag Manager on your Grand Island website and teach you how to use it.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online advertising for your Grand Island website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.

Optimize Images

Are large images slowing down your Grand Island website? That won't be a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Add Live Chat

Is your website ready for live chat? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Grand Island business branding!

Review Error Logs for Issues

Do you have a lot of error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform issues.

Integrate reCaptcha on Contact Forms

We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Grand Island website.

Install a Caching Plugin

Interested in installing a caching plugin for your Grand Island website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Backup Your Website Files

Would you like a backup of your Grand Island website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.

Create a Testing Website

Before you do a major update or extension installation, it's a good idea to setup a development or staging site. Just let us know if you need help creating and managing that development / staging site!

Implement A/B Testing

Would you like to make changes to your Grand Island website based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.

Setup 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your Grand Island website to prevent broken pages from hurting your SEO. We've seen businesses in and around Grand Island lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Offer Website Training

Do you need help learning how to make changes to your Grand Island website? Let us know what training you need if your Grand Island site was built on a platform we work with, like WordPress or Shopify!

Questions to Ask Grand Island, NE Website Support Firms

Ask the Grand Island web maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their professional Nebraska web support services before you submit payment and provide website access. Here are some simple questions to ask:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • What's the turnaround time for Grand Island website support?
  • Are you outsourcing your Grand Island web maintenance services?
  • How much does Grand Island website maintenance cost?
  • Are there minimum deductions or minimum billable expenses for Grand Island website updates?
  • What are your normal hours of operation?
  • How will I know about new updates to my platform?

If you ask these questions to a Grand Island website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Grand Island, NE Website Support Plans and Tips

Companies in and around Grand Island often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your Grand Island business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual Grand Island website maintenance tasks

  • Message your web hosting firm to see if they have upgraded servers you can switch your website to for faster page speeds.
  • Ask your web developer if your website has a major platform release coming up that will require a lot of work to install.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Check out competitor sites (even those outside of Grand Island) to see if you're missing out on any competitive advantages they have over you.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Verify structured data, open graph, and social links are all working properly.
  • Check if any 3rd party tracking, live chat, or heat map scripts are installed but no longer necessary.
  • Take down any unnecessary development or staging sites.

Semi-annual Grand Island web support tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Ensure you have access to your DNS in case you need to change anything.
  • Check if your SSL certificate will be expiring in the near future.
  • Make sure you have remote backups outside Grand Island and that your website backup schedule is working.
  • Check if you have an automated image optimization service running.
  • See if there are any console errors on the website.

Monthly Grand Island website support tasks

  • Ensure your website doesn't have any broken links, which affect user experience and SEO.
  • Make sure your website isn't having performance issues after recent updates.
  • See if there are any coverage issues in Google Search Console.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • Check if there are available platform or extension updates.

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Hear what our customers are saying

Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
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Let's Talk About Grand Island, NE Web Maintenance!