Grand Island, NE Website Maintenance Services

Support for Grand Island Websites

Our team doesn't just build Grand Island websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for Grand Island, NE Small Businesses

We're a website maintenance agency with a team of website experts that never outsources Grand Island web maintenance to anyone.

This makes our website maintenance firm the perfect choice to provide all your Grand Island website support needs, including website platform upgrades, site performance improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

Our team puts a lot of emphasis on availability and communication for Grand Island web support customers. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our Grand Island, NE Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Grand Island organization with the right web developer resources to fix just about any problem. There are many examples of website concerns that might require service from Grand Island website support companies, including:

  • Making sure your website's platform is up to date.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new pages whenever you release something new.
  • Freshen up your blog with new content.
  • Rearranging your Grand Island website's navigation menu.
  • Improve your site performance to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Making your website look and feel better.
  • Troubleshooting Google Search Console coverage concerns.
  • Adding structured data, open graph tags, etc.
  • Providing solutions to other website issues.

Those services are just a taste of what Grand Island website maintenance might look like. In fact, Grand Island web support is really anything a website developer or online marketer does to your website to change it in some manner.

In addition to supporting Grand Island-area websites, our web support company also offers Bellevue, Fremont, Lexington, Lincoln, Norfolk, and Omaha small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

David WAshton HDrew PMicah SDana CJustin F

Pricing for Grand Island, NE Web Maintenance

We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.

To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Grand Island, NE Website Management Services

Have you grown weary of being notified about updates that are available? Worried about website downtime? Our web development team can tackle both problems through active website management, allowing you to rest easy!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive Site Updates

You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

  1. File & Database Backup: Our process begins by creating backups of both your website files and database.
  2. Run Updates: After that, we proceed with manually installing any available updates for your website.
  3. Test: After the updates have been installed, we test your website for glitches.
  4. Finish Up: Your website will be better protected against security threats and malware if the upgrades are successful. In the event the updates are unsuccessful, we'll work together to determine the best course of action.

WordPress Update Management

2.) Remote Storage of Website Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

Offsite Backups

3.) Site Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Uptime Monitoring

Pricing for Grand Island, NE Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Grand Island, NE Websites

With years of experience developing websites for Grand Island businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Grand Island websites on these platforms:

  • Grand Island WordPress Website Maintenance
  • Grand Island WooCommerce Web Support
  • Grand Island Shopify Website Support
  • We've managed Joomla and Magento platforms for Grand Island small businesses in the past. The reason we moved away from those platforms was to let our website maintenance consultants focus more on training and support.

Questions to Ask Grand Island, NE Website Support Firms

Ask the Grand Island web maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their premium Nebraska website support plans before you submit payment and provide website access. Here are some simple questions to ask:

  • Can you tell me how you handle website security? Do you analyze website security scans for customers?
  • What's the turnaround time for Grand Island website support?
  • Are you outsourcing your Grand Island web maintenance services?
  • How much does Grand Island website maintenance cost?
  • Are there minimum deductions or minimum billable expenses for Grand Island website updates?
  • What are your normal hours of operation?
  • How will I know about new upgrades to my platform?

If you ask these questions to a Grand Island website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.

 

5 Reasons Why Your Slow Website is Costing You Sales

Hear what our customers are saying

Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
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