Our team doesn't just build Grand Island websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website maintenance agency with a team of website experts that never outsources Grand Island web maintenance to anyone.
This makes our website maintenance firm the perfect choice to provide all your Grand Island website support needs, including website platform upgrades, site performance improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
Our team puts a lot of emphasis on availability and communication for Grand Island web support customers. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your Grand Island organization with the right web developer resources to fix just about any problem. There are many examples of website concerns that might require service from Grand Island website support companies, including:
Those services are just a taste of what Grand Island website maintenance might look like. In fact, Grand Island web support is really anything a website developer or online marketer does to your website to change it in some manner.
In addition to supporting Grand Island-area websites, our web support company also offers Bellevue, Fremont, Lexington, Lincoln, Norfolk, and Omaha small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.
To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Have you grown weary of being notified about updates that are available? Worried about website downtime? Our web development team can tackle both problems through active website management, allowing you to rest easy!
Take a look at what is covered in our website management plans, outlined for you below:
You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.
We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Grand Island businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Grand Island websites on these platforms:
We've managed Joomla and Magento platforms for Grand Island small businesses in the past. The reason we moved away from those platforms was to let our website maintenance consultants focus more on training and support.
Ask the Grand Island web maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their premium Nebraska website support plans before you submit payment and provide website access. Here are some simple questions to ask:
If you ask these questions to a Grand Island website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.