Our team doesn't just build Grand Island websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web maintenance firm with a team of website experts that never outsources Grand Island web support to anyone.
This makes our website support firm the perfect choice to provide all your Grand Island website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
Our team puts a lot of emphasis on availability and communication for Grand Island web maintenance clients. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your Grand Island business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Grand Island web support agencies, including:
Those services are just a taste of what Grand Island web maintenance might look like. In fact, Grand Island website maintenance is really anything a web developer or digital marketer does to your website to change it in some manner.
In addition to supporting Grand Island-area websites, our web support company also offers Bellevue, Fremont, Lexington, Lincoln, Norfolk, and Omaha small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Grand Island businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Grand Island websites on these platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Grand Island businesses. The reason we moved away from those platforms was to let our web support experts focus more on training and support.
After the launch of a website, we're often asked for detailed examples of Grand Island web maintenance requests. Here are several examples of Grand Island website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Grand Island website could be as simple as updating a paragraph, swapping images, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine web support.
We can analyze your Grand Island website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.
Keeping your Grand Island website's content management system updated is important if it's running on WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update your Grand Island website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage issues, fix them, and update you on the status. This will help your search engine rankings, throughout Grand Island and beyond, by making Google happy!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Grand Island or an ecommerce product.
When people share links of your Grand Island business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for your each page on your website.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We'll happily install Google Tag Manager on your Grand Island website and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of online advertising for your Grand Island website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.
Are large images slowing down your Grand Island website? That won't be a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Is your website ready for live chat? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Grand Island business branding!
Do you have a lot of error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform issues.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Grand Island website.
Interested in installing a caching plugin for your Grand Island website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Would you like a backup of your Grand Island website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.
Before you do a major update or extension installation, it's a good idea to setup a development or staging site. Just let us know if you need help creating and managing that development / staging site!
Would you like to make changes to your Grand Island website based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.
Have you launched a new website or removed pages? You will want to create 301 redirects for your Grand Island website to prevent broken pages from hurting your SEO. We've seen businesses in and around Grand Island lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Grand Island website? Let us know what training you need if your Grand Island site was built on a platform we work with, like WordPress or Shopify!
Ask the Grand Island web maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their professional Nebraska web support services before you submit payment and provide website access. Here are some simple questions to ask:
If you ask these questions to a Grand Island website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Companies in and around Grand Island often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your Grand Island business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.