Our team doesn't just build New Brunswick websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web support company with a team of website experts that works from a single location and never outsources New Brunswick website maintenance services.
We're the perfect choice for all your New Brunswick web support needs, including platform upgrades, page performance improvements, security fixes, and issue resolutions.
We emphasize availability and communication for our New Brunswick web support plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
We view web maintenance to be a reactive support service that provides your New Brunswick business with the appropriate web designer resources to solve nearly any website problem. These are some examples of website concerns that New Brunswick web maintenance agencies might fix:
The previously mentioned services are just a glimpse of what we view as possible New Brunswick web support services. In fact, New Brunswick web maintenance is basically anything a website developer or digital marketer does to your website.
Our web maintenance and support agency is happy to provide Moncton, Saint John, and Fredericton with fast website support services.
Our website maintenance plans start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.
By obtaining a website maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.
It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.
Are you tired of receiving constant update warnings? Are you anxious about the potential for website downtime? Our web development team can mitigate both of your problems through proactive site management!
Here is a summary of what our website management plans entail:
Our team of website consultants, who are based in-house, is equipped to perform platform updates, template updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!
To help mitigate the risk of data loss, we maintain remote backups of both your website and database.
We keep an eye on your website for service outages through our uptime monitoring system.
An alert will be dispatched to our website designers if your site goes down, enabling us to examine the issue.
We provide website management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.
We have a diverse team of web designers and web developers, for New Brunswick companies, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for New Brunswick websites:
In the past, we provided website maintenance and support for Joomla and Magento platforms of New Brunswick organizations. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.
We are often asked for detailed examples of New Brunswick website support requests that might come up after the launch of a website. We've performed these New Brunswick web maintenance plans in the past and would be happy to do it for you too!
Changes to your New Brunswick website could be as easy as updating a paragraph, swapping images, or adding a new page. These are just normal, routine web support duties to keep content fresh for both search engines and visitors.
If your New Brunswick website isn't running as fast as it once was, we can review your website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.
It's important to keep your New Brunswick website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
It's important to upgrade your New Brunswick website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality concerns.
Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage glitches, fix them, and update you on the status. This will help your search engine placements, throughout New Brunswick and beyond, by making Google happy!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a localized New Brunswick business, or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your New Brunswick website and even give you a crash course in using Google Tag Manager.
Tracking conversions is important if you want to understand the benefits of digital marketing for your New Brunswick website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.
Are large images slowing down your New Brunswick website? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your New Brunswick business!
Are your error_log files big? We can help diagnose the issue and update programming code or repair platform errors to prevent recurring error messages.
To reduce unwanted submissions on your New Brunswick website, we can setup an invisible or checkbox reCaptcha.
Are you interested in installing a caching plugin in your New Brunswick website, but not sure how to properly configure the settings for best site performance? We can help recommend caching plugins, or just install and configure them for you!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Would you like a backup of your New Brunswick website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
When you're doing a major update or extension installation, you should set up a development or staging website first. Whenever you need help with creating and managing your development site, just let us know!
Do you prefer to make design tweaks based on statistical data regarding how users interact with your New Brunswick web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Do you have a new site or are you removing pages? You will want to create 301 redirects for your New Brunswick website to prevent broken pages from hurting your SEO. We've seen businesses in and around New Brunswick lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make edits to your New Brunswick website? If your New Brunswick website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
Before signing up for any New Brunswick web support package, it is important to ask the New Brunswick website support company some questions about how their services work. By doing this, you'll be able to better understand your relationship with the New Brunswick website maintenance team before you give them money or give them access to your website. You can ask these basic questions:
We find it beneficial to run these questions by any New Brunswick website services company before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
We are often asked for a web support plan by larger companies in and around New Brunswick looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your New Brunswick small business has a web maintenance plan to ensure optimum performance.
If you've been searching for experienced website maintenance and support companies serving major cities throughout New Brunswick, we'll be the website maintenance team you want to contact. Our web support specialists frequently offer web maintenance and help in Moncton, Saint John, or Fredericton throughout New Brunswick. From simple website updates and platform upgrades, to website training and emergency support, our website maintenance agency will have you covered!
When looking for website experts to handle website maintenance and support in smaller cities throughout New Brunswick, we still hope you'll consider our web support services. We have a full staff of dedicated website professionals ready to help New Brunswick-area businesses. Whether your small business is located in Moncton, Saint John, Fredericton, Dieppe, or a different city, our web maintenance agency will be ready to help with all your New Brunswick website maintenance packages!