New Brunswick Website Maintenance Services

Support for New Brunswick Websites

Our team doesn't just build New Brunswick websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for New Brunswick Companies

We are a web support company with a team of website experts that works from a single location and never outsources New Brunswick website maintenance services.

We're the perfect choice for all your New Brunswick web support needs, including platform upgrades, page performance improvements, security fixes, and issue resolutions.

We emphasize availability and communication for our New Brunswick web support plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our New Brunswick Web Maintenance Plans

We view web maintenance to be a reactive support service that provides your New Brunswick business with the appropriate web designer resources to solve nearly any website problem. These are some examples of website concerns that New Brunswick web maintenance agencies might fix:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new products or services.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your New Brunswick site.
  • Making your page faster to pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing website audit problems or Google Search Console coverage concerns.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Providing solutions to other website problems.

The previously mentioned services are just a glimpse of what we view as possible New Brunswick web support services. In fact, New Brunswick web maintenance is basically anything a website developer or digital marketer does to your website.

Our web maintenance and support agency is happy to provide Moncton, Saint John, and Fredericton with fast website support services.

A Few of Our Web Maintenance & Support Specialists

Micah SDrew PAshton HJustin FJake FDavid W

Pricing for New Brunswick Web Maintenance

Our website maintenance plans start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

By obtaining a website maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our New Brunswick Website Management Plans

Are you tired of receiving constant update warnings? Are you anxious about the potential for website downtime? Our web development team can mitigate both of your problems through proactive site management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Updates

Our team of website consultants, who are based in-house, is equipped to perform platform updates, template updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!

  1. Backup: To begin, we create backups of both your website files and database.
  2. Updates: Next in line, we manually install any upgrades that are available for your site.
  3. Site Testing: After installing the upgrades, we verify your website for any issues.
  4. Finalize: If the updates are successful, your website's protection against security threats and malware will be improved! If the upgrades are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote Website Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

3.) Website Uptime Monitoring

We keep an eye on your website for service outages through our uptime monitoring system.

An alert will be dispatched to our website designers if your site goes down, enabling us to examine the issue.

Pricing for New Brunswick Website Management

We provide website management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for New Brunswick Websites

We have a diverse team of web designers and web developers, for New Brunswick companies, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for New Brunswick websites:

Example Website Maintenance Service List for New Brunswick Businesses

We are often asked for detailed examples of New Brunswick website support requests that might come up after the launch of a website. We've performed these New Brunswick web maintenance plans in the past and would be happy to do it for you too!

Easy New Brunswick Website Modifications

Changes to your New Brunswick website could be as easy as updating a paragraph, swapping images, or adding a new page. These are just normal, routine web support duties to keep content fresh for both search engines and visitors.

New Brunswick Site Speed Improvements

If your New Brunswick website isn't running as fast as it once was, we can review your website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Fixes

It's important to keep your New Brunswick website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Updates

It's important to upgrade your New Brunswick website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality concerns.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage glitches, fix them, and update you on the status. This will help your search engine placements, throughout New Brunswick and beyond, by making Google happy!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a localized New Brunswick business, or an ecommerce product.

Implement Open Graph on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your New Brunswick website and even give you a crash course in using Google Tag Manager.

Setup Conversion Tracking

Tracking conversions is important if you want to understand the benefits of digital marketing for your New Brunswick website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Optimize Images

Are large images slowing down your New Brunswick website? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your New Brunswick business!

Review Error Log Files

Are your error_log files big? We can help diagnose the issue and update programming code or repair platform errors to prevent recurring error messages.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your New Brunswick website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Are you interested in installing a caching plugin in your New Brunswick website, but not sure how to properly configure the settings for best site performance? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

IP Address Restrictions

Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Would you like a backup of your New Brunswick website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Testing Website

When you're doing a major update or extension installation, you should set up a development or staging website first. Whenever you need help with creating and managing your development site, just let us know!

Implement A/B Testing

Do you prefer to make design tweaks based on statistical data regarding how users interact with your New Brunswick web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Add 301 Redirects

Do you have a new site or are you removing pages? You will want to create 301 redirects for your New Brunswick website to prevent broken pages from hurting your SEO. We've seen businesses in and around New Brunswick lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Offer Website Training

Do you need help learning how to make edits to your New Brunswick website? If your New Brunswick website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask New Brunswick Web Maintenance Companies

Before signing up for any New Brunswick web support package, it is important to ask the New Brunswick website support company some questions about how their services work. By doing this, you'll be able to better understand your relationship with the New Brunswick website maintenance team before you give them money or give them access to your website. You can ask these basic questions:

  • Can you tell me how you handle website security? Do you run website security scans for customers?
  • What is the turnaround time for New Brunswick website support requests?
  • Do you outsource your New Brunswick web maintenance packages?
  • What are your New Brunswick web support costs?
  • Are there any minimum deductions or minimum billable expenses for New Brunswick website updates?
  • Can you tell me what your normal business hours are?
  • When there are new updates on my platform, will you let me know?

We find it beneficial to run these questions by any New Brunswick website services company before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

New Brunswick Web Maintenance Packages and Tips

We are often asked for a web support plan by larger companies in and around New Brunswick looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your New Brunswick small business has a web maintenance plan to ensure optimum performance.

Annual New Brunswick website maintenance tasks

  • Message your website hosting company to see if they have upgraded servers you can switch your website to for faster page speed.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from New Brunswick.
  • Look at competitor websites (even those outside of New Brunswick) to see if you are missing out on new functionality for your own customers.
  • Ensure your website is secure by performing a full security review.
  • Make sure structured data, open graph, and social media links are working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Remove any unnecessary development or staging websites.

Semi-annual New Brunswick web maintenance work

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Make sure you have remote backups outside New Brunswick and that your website backup schedule is working.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any console errors.

Monthly New Brunswick web maintenance work

  • Look for broken links on your website, which hurts SEO and user experience.
  • Check your website for performance issues after recent updates or changes.
  • See if there's anything wrong being reported within Google Search Console.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension updates.

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Web Maintenance Plans throughout New Brunswick

If you've been searching for experienced website maintenance and support companies serving major cities throughout New Brunswick, we'll be the website maintenance team you want to contact. Our web support specialists frequently offer web maintenance and help in Moncton, Saint John, or Fredericton throughout New Brunswick. From simple website updates and platform upgrades, to website training and emergency support, our website maintenance agency will have you covered!

When looking for website experts to handle website maintenance and support in smaller cities throughout New Brunswick, we still hope you'll consider our web support services. We have a full staff of dedicated website professionals ready to help New Brunswick-area businesses. Whether your small business is located in Moncton, Saint John, Fredericton, Dieppe, or a different city, our web maintenance agency will be ready to help with all your New Brunswick website maintenance packages!

Hear what our customers are saying

Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
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