New Hampshire Website Maintenance Services

Support for New Hampshire Websites

Our team doesn't just build New Hampshire websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for New Hampshire Companies

We are a web support company with a team of website experts that works from a single location and never outsources New Hampshire website maintenance services.

We're the perfect choice for all your New Hampshire web support needs, including platform upgrades, page performance improvements, security fixes, and issue resolutions.

We emphasize availability and communication for our New Hampshire web support plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our New Hampshire Web Maintenance Plans

We view web maintenance to be a reactive support service that provides your New Hampshire business with the appropriate web designer resources to solve nearly any website problem. These are some examples of website concerns that New Hampshire web maintenance agencies might fix:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new products or services.
  • Staying fresh with new blog content.
  • Rearranging your New Hampshire website's navigation menu.
  • Improve your site speed to pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing website audit problems or Google Search Console coverage concerns.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Providing solutions to other website problems.

The previously mentioned services are just a glimpse of what we view as possible New Hampshire web support services. In fact, New Hampshire web maintenance is basically anything a website developer or digital marketer does to your website.

Our web maintenance and support agency is happy to provide Bedford, Concord, Durham, Manchester, Milford, Nashua, Portsmouth, Rochester, and Salem with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for New Hampshire Web Maintenance

Our website maintenance plans start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

By obtaining a website maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our New Hampshire Website Management Plans

Are you tired of receiving constant update warnings? Are you anxious about the potential for website downtime? Our web development team can mitigate both of your problems through proactive site management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Updates

At our disposal is an in-house team of website consultants who can carry out platform updates, template updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Install Update: Subsequently, we proceed to manually install any available updates on your website.
  3. Site Testing: After installing the updates, we verify your website for any errors.
  4. Finalize: If the upgrades are successful, your website's protection against security threats and malware will be improved! If the updates are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote Website Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

3.) Website Uptime Monitoring

We keep an eye on your website for service outages through our uptime monitoring system.

An alert will be dispatched to our web designers if your website goes down, enabling us to examine the issue.

Pricing for New Hampshire Website Management

We provide site management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for New Hampshire Websites

We have a diverse team of web designers and web developers, for New Hampshire small businesses, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for New Hampshire websites:

Example Website Support Service List for New Hampshire Small Businesses

We are often asked for detailed examples of New Hampshire website maintenance requests that might come up after the launch of a website. We've performed these New Hampshire website support packages in the past and would be happy to do it for you too!

Simple New Hampshire Website Tweaks

Changes to your New Hampshire site could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine web maintenance work to keep content fresh for both search engines and visitors.

New Hampshire Page Speed Improvements

We can analyze your New Hampshire website for hosting glitches, caching issues, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.

Platform Updates / Security Fixes

It's important to keep your New Hampshire website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Upgrades

It's important to update your New Hampshire website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality concerns.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage glitches, fix them, and update you on the status. This will help your search engine placements, throughout New Hampshire and beyond, by making Google happy!

Add Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way of describing content on the web, whether it's a nearby organization in New Hampshire or an ecommerce product.

Implement Open Graph on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your New Hampshire website and even give you a crash course in using Google Tag Manager.

Setup Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online advertising for your New Hampshire website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Optimize Images

Do you have a New Hampshire website that's slow because of large images? Not a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Add Live Chat

Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your New Hampshire business!

Review Error Log Files

Are your error_log files big? We can help diagnose the issue and update programming code or repair platform problems to prevent recurring error messages.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your New Hampshire website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Are you interested in installing a caching plugin in your New Hampshire website, but not sure how to properly configure the settings for best site speed? We can recommend caching plugins, or we can install and configure them for you!

Implement SMTP Email

We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

IP Address Restrictions

Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Would you like a backup of your New Hampshire website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Testing Website

When you're doing a major upgrade or extension installation, you should set up a development or staging website first. Whenever you need help with creating and managing your development site, just let us know!

Implement A/B Testing

Would you like to make tweaks to your New Hampshire website based on statistical data? A/B testing can help you decide between two or more design layouts based on the data collected.

Setup 301 Redirects

Do you have a new website or are you removing pages? You will want to create 301 redirects for your New Hampshire website to prevent broken pages from hurting your SEO. We've seen businesses in and around New Hampshire lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Offer Website Training

Do you need help learning how to make modifications to your New Hampshire website? If your New Hampshire website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask New Hampshire Website Support Firms

Before signing up for any New Hampshire web maintenance package, it is important to ask the New Hampshire website maintenance firm some questions about how their services work. By doing this, you'll be able to better understand your relationship with the New Hampshire website support team before you give them money or give them access to your website. You can ask these easy questions:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • What is the turnaround time for New Hampshire website maintenance requests?
  • Is your New Hampshire web support outsourced?
  • How much does New Hampshire website support cost?
  • Are there minimum deductions or minimum billable expenses for New Hampshire website updates?
  • Can you tell me what your normal business hours are?
  • When there are new upgrades on my platform, will you let me know?

We find it beneficial to run these questions by any New Hampshire website services company before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

New Hampshire Website Maintenance Packages and Tips

We are often asked for a website support plan by larger companies in and around New Hampshire looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your New Hampshire small business has a website maintenance plan to ensure optimum performance.

Annual New Hampshire website support tasks

  • Message your web hosting company to see if they have upgraded servers you can switch your site to for faster page performance.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides New Hampshire.
  • Check out competitor sites (even those outside of New Hampshire) to see if you're missing out on any competitive advantages they have over you.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Make sure structured data, open graph, and social links are working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Remove any unnecessary development or staging websites.

Semi-annual New Hampshire web maintenance work

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Make sure you have remote backups outside New Hampshire and that your site backup schedule is working.
  • Check if you have an automated image optimization service running.
  • See if there are any browser errors on the website.

Monthly New Hampshire website maintenance tasks

  • Ensure your website doesn't have any broken links, which affect UX and SEO.
  • Check your website for performance concerns after recent upgrades or changes.
  • See if there's anything wrong being reported within Google Search Console.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension upgrades.

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Web Support Plans throughout New Hampshire

If you've been searching for experienced web maintenance and support companies serving major cities throughout New Hampshire, we'll be the web support team you want to contact. Our website support experts frequently offer website maintenance and help in Bedford, Concord, Durham, Manchester, Milford, Nashua, Portsmouth, Rochester, or Salem throughout New Hampshire. From simple website updates and platform updates, to website training and emergency support, our web support agency will have you covered!

When searching for website consultants to handle website maintenance and support in smaller cities throughout New Hampshire, we still hope you'll consider our web maintenance services. We have a full staff of dedicated website consultants ready to help New Hampshire-area businesses. Whether your small business is located in Amherst, Atkinson, Barrington, Belmont, Berlin, Bow, Claremont, Conway, Franklin, Gilford, Hampstead, Hanover, Hollis, Hooksett, Lebanon, Litchfield, Newmarket, Newport, Pelham, Pembroke, Plaistow, Raymond, Seabrook, Somersworth, Stratham, Swanzey, Weare, Wolfeboro, or a different city, our website maintenance agency will be ready to help with all your New Hampshire website support packages!

Hear what our customers are saying

Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
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Let's Talk About New Hampshire Web Maintenance!