Bedford, NH Website Maintenance Services

Support for Bedford Websites

Our team doesn't just build Bedford websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)

Web Support Specialists for Bedford, NH Businesses

We are a web maintenance agency with a team of website experts that works from a single location and never outsources Bedford website maintenance services.

We're the perfect choice for all of your Bedford web support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

Our team puts a lot of emphasis on availability and communication for Bedford website support clients. If you need something simple done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!

Our Bedford, NH Website Maintenance Services

We view web maintenance to be a reactive support service that provides your Bedford business with the appropriate web developer resources to solve nearly any website problem. These are some examples of website issues that Bedford website maintenance agencies might fix:

  • Making sure your website's platform is up to date.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new web pages as you release new products or services.
  • Writing new blog content to help you stay fresh.
  • Rearranging your Bedford website's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing site audit issues or Google Search Console coverage problems.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Providing solutions to other website problems.

These are just a few of the Bedford website support services we offer. In fact, Bedford web maintenance is really anything a web developer or digital marketer does to your website to change it in some manner.

In addition to supporting Bedford-area websites, our web maintenance company also offers Concord, Durham, Manchester, Milford, Nashua, Portsmouth, Rochester, and Salem small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Micah SJustin FDana CAshton HJake FDrew P

Pricing for Bedford, NH Website Maintenance

The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Bedford, NH Website Management Services

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive Website Updates

We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Update: Next, we manually install any available updates on your website.
  3. Test: After the updates have been installed, we test your website for issues.
  4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Bedford, NH Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Bedford, NH Websites

We have a diverse team of web designers and web developers, for Bedford businesses, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Therefore, we tend to only maintain Bedford websites on these platforms:

As a website maintenance agency, we used to maintain and support Joomla and Magento websites for Bedford-area businesses. However, we chose to move away from those platforms to allow our website support experts to focus more heavily on training and support within the other systems.

Example Web Maintenance Service List for Bedford, NH Businesses

We are often asked for detailed examples of Bedford web maintenance requests that might come up after the launch of a website. We've performed these Bedford website maintenance services in the past, and would be happy to do it for you too!

Simple Bedford Website Tweaks

A simple change to your Bedford website might include updating a paragraph on a page, swapping out an image, or adding a new page. These are just normal, routine web support tasks to keep content fresh for both search engines and visitors.

Bedford Page Speed Improvements

We can analyze your Bedford website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. User experience and SEO will both benefit from better page load times.

Platform Upgrades / Security Updates

If your Bedford website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Updates

It's important to update your Bedford website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.

Google Search Console Fixes

Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage issues, fix the problems, and update you on the results. By making Google happy, you'll boost your search engine rankings throughout Bedford and beyond!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in Bedford, and ecommerce product or some other common data type.

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Bedford business.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We can add Google Tag Manager to your Bedford website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking

It's important to setup conversion tracking for your Bedford website if you want to understand the benefits of online advertising. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.

Image Compression (Optimization)

Are large images slowing down your Bedford website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Integrate a Live Chat

Would you like to try live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Bedford business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform issues.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Bedford website, we can setup an invisible or checkbox reCaptcha.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Bedford website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!

Send Website Emails Over SMTP

We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

Restrict IP Addresses

Is your Bedford website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Backup Your Website Files

Would you like a backup of your Bedford website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Bedford web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Bedford website. We've seen businesses in and around Bedford lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Bedford website? If your Bedford site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

Questions to Ask Bedford, NH Website Support Companies

Before signing up for any Bedford website maintenance package, it is important to ask the Bedford web support company some questions about how their services work. By doing this, you'll be able to better understand your future experience with their professional New Hampshire web maintenance services before you submit payment or provide website access. Here are some simple questions to ask:

  • How do you handle website security? Do you run security scans of customer websites?
  • What is the turnaround time for Bedford web maintenance requests?
  • Do you outsource your Bedford website maintenance services?
  • How much does Bedford web support cost?
  • Are there any minimum deductions or minimum billable expenses for Bedford website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any Bedford website services agency before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Bedford, NH Website Maintenance Plans and Tips

We are often asked for a web support plan by larger companies in and around Bedford looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your Bedford business has a website support plan to ensure optimum performance.

Annual Bedford web maintenance tasks

  • Ask your web hosting company if they have newer servers you can migrate to.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Bedford.
  • Check out competitor sites (even those outside of Bedford) to see if you're missing out on any competitive advantages they have over you.
  • Ensure your website is secure by performing a full security review.
  • Ensure that structured data, open graph, and social links are all working.
  • Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
  • Remove any unnecessary development or staging websites.

Semi-annual Bedford web maintenance tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check that your hosting account isn't about to expire and you can access it.
  • Ensure you have access to your DNS in case you need to change anything.
  • Check if your SSL certificate will be expiring in the near future.
  • Verify your website backup schedule is working properly, and you have remote backups outside of Bedford.
  • Make sure you're running an image optimization service.
  • Make sure the website doesn't throw any console errors.

Monthly Bedford website maintenance tasks

  • Check for broken links on your website, which negatively impact user experience and SEO.
  • Check for website performance issues from recent updates or changes on the website.
  • Check Google Search Console for any coverage issues.
  • Update some of your service pages or blog articles to keep your website fresh.
  • See if there are any updates for your website platform or extensions.

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Hear what our customers are saying

Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
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Let's Talk About Bedford, NH Web Maintenance!