Nashua, NH Website Maintenance Services

Support for Nashua Websites

Our team doesn't just build Nashua websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)

Website Maintenance Consultants for Nashua, NH Businesses

We are a website support firm with a team of website experts that works from a single location and never outsources Nashua web maintenance services.

Because of this, our website maintenance firm is the best choice for all your Nashua website support needs, including website platform upgrades, site speed improvements, website security fixes, and website issue resolutions.

We're the perfect choice for all of your Nashua website support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

Our team puts a lot of emphasis on availability and communication for Nashua web maintenance clients. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.

Our Nashua, NH Website Maintenance Services

We view website maintenance to be a reactive support service that provides your Nashua business with the appropriate web developer resources to solve nearly any website problem. Here are a few examples of website problems that might need Nashua web support:

  • Making sure your website's platform is up to date.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new products or services.
  • Staying fresh with new blog content.
  • Rearranging your Nashua site's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing site audit issues or Google Search Console coverage problems.
  • Adding structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

Those services are just a taste of what Nashua website support might look like. In fact, Nashua web maintenance is really anything a web developer or digital marketer does to your website to change it in some manner.

In addition to supporting Nashua-area websites, our web maintenance company also offers Bedford, Concord, Durham, Manchester, Milford, Portsmouth, Rochester, and Salem small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Justin FDrew PDana CJake FDavid WMicah S

Pricing for Nashua, NH Website Maintenance

The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Nashua, NH Website Management Services

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive Website Updates

We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Update: Next, we manually install any available updates on your website.
  3. Test: After the updates have been installed, we test your website for issues.
  4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Nashua, NH Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Nashua, NH Websites

We have a diverse team of web designers and web developers, for Nashua businesses, who have been immersed in multiple website platforms over the years. Having said that, it's better to master a few platforms than try to specialize in them all. Therefore, we tend to only maintain Nashua websites on these platforms:

In the past, we provided website maintenance and support for Joomla and Magento platforms of Nashua businesses. However, we chose to move away from those platforms to allow our website maintenance experts to focus more heavily on training and support within the other systems.

Example Web Support Service List for Nashua, NH Businesses

We are often asked for detailed examples of Nashua website support requests that might come up after the launch of a website. The following are some examples of Nashua web maintenance services we've provided in the past.

Simple Nashua Website Tweaks

Changes to your Nashua website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine web maintenance tasks to keep content fresh for both search engines and visitors.

Nashua Site Performance Improvements

Let us check your Nashua website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. User experience and SEO will both benefit from better page load times.

Platform Upgrades / Security Patches

If your Nashua website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Upgrades

It's important to update plugins and extensions on your Nashua website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality problems.

Google Search Console Fixes

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Nashua and beyond!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in Nashua, and ecommerce product or some other common data type.

Implement Open Graph on Your Website

When people share links of your Nashua business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for your each page on your website.

Add Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We'll happily install Google Tag Manager on your Nashua website and teach you how to use it.

Setup Conversion Tracking

If you are interested in understanding the benefit of an online advertising campaign for your Nashua website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Do you have a Nashua website that's slow because of large images? Not a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Setup Live Chat

Would you like to try live chat? If you'd like us to recommend the best live chat system for your Nashua business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Logs for Issues

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Nashua website.

Implement a Caching Plugin

Looking to install a caching plugin on your Nashua website, but not sure how to configure it? We can help recommend caching plugins, or just install and configure them for you!

Implement SMTP Email

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Is your Nashua website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Nashua website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Nashua web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Nashua website. We've seen businesses in and around Nashua lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Nashua website? If your Nashua site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

Questions to Ask Nashua, NH Website Maintenance Firms

Before signing up for any Nashua website support package, it is important to ask the Nashua web maintenance company some questions about how their services work. It'll give you a better idea of the experience you'll have with their premium New Hampshire web support services prior to making payment and providing website access. Here are some simple questions to ask:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • What is the turnaround time for Nashua website support requests?
  • Is your Nashua web maintenance outsourced?
  • How much might it cost to maintain an average Nashua website?
  • Are there any minimum deductions or minimum billable expenses for Nashua website updates?
  • What are your normal hours of operation?
  • Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any Nashua website services agency before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Nashua, NH Web Support Plans and Tips

We are often asked for a website support plan by larger companies in and around Nashua looking to establish routines and procedures within their IT department. We can help your Nashua business set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.

Annual Nashua website maintenance tasks

  • Message your web hosting firm to see if they have upgraded servers you can switch your website to for faster page speeds.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Nashua.
  • Take a look at the websites of your competitors (even those outside Nashua) to see if you're missing out on anything.
  • Ensure your website is secure by performing a full security review.
  • Verify structured data, open graph, and social links are all working properly.
  • Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
  • Remove any unnecessary development or staging websites.

Semi-annual Nashua web support tasks

  • Make sure you have access to your domain name and it's not about to expire. When you have to renew your domain name, this will come in handy.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Ensure you have access to your DNS in case you need to change anything.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure you have remote backups outside Nashua and that your website backup schedule is working.
  • If you have an automated image optimization service, verify it is working properly.
  • Check if the website is throwing any console errors.

Monthly Nashua website support tasks

  • Check for broken links on your website, which negatively impact user experience and SEO.
  • Check your website for performance issues after recent updates or changes.
  • See if there are any coverage issues in Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Check if there are available platform or extension updates.

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Hear what our customers are saying

Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
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Let's Talk About Nashua, NH Web Maintenance!