Our team doesn't just build Salem websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web support company with a team of website experts that never outsources Salem web maintenance to anyone.
Because of this, our web maintenance company is the best choice for all your Salem website support needs, including website platform upgrades, site speed improvements, website security fixes, and website issue resolutions.
We're the perfect choice for all of your Salem web support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Salem website support services because of the emphasis we put on availability and communication. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see web maintenance as a reactive support service where we provide your Salem business with the right web developer resources to fix just about any problem. Here are a few examples of website problems that might need Salem website maintenance:
These are just a few of the Salem web support services we offer. In fact, Salem website support is basically anything a web developer or digital marketer does to your website.
In addition to supporting Salem-area websites, our web maintenance agency also offers Bedford, Concord, Durham, Manchester, Milford, Nashua, Portsmouth, Rochester, small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Salem businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our website maintenance firm for Salem websites tends to service only the following platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Salem businesses. However, we chose not to use those platforms so our web support experts could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of Salem web maintenance requests. The following are some examples of Salem web maintenance services we've provided in the past.
Changes to your Salem website could be as simple as updating a paragraph, swapping images, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website maintenance.
Let us check your Salem website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. This will help improve page load times, which are beneficial to user experience and search engine optimization.
It's important to keep your Salem website updated if it runs on a CMS like WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!
It's important to update your Salem website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.
Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. This will help your search engine rankings, throughout Salem and beyond, by making Google happy!
Do you ever see product prices or reviews in Google organic search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in Salem, and ecommerce product or some other common data type.
When people share links of your Salem business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for your each page on your website.
Interested in using Google Tag Manager for managing custom scripts? Not a problem! We can add Google Tag Manager to your Salem website and even give you a crash course in using Google Tag Manager.
It's important to setup conversion tracking for your Salem website if you want to understand the benefits of online advertising. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Do you have a Salem website that's slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your Salem business, install the tracking code, and customize the design for your branding, we can do it!
Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
To reduce unwanted submissions on your Salem website, we can setup an invisible or checkbox reCaptcha.
Are you interested in installing a caching plugin in your Salem website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your Salem website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Salem website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Salem web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Salem website. We've seen businesses in and around Salem lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Salem website? If your Salem site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the Salem web maintenance company some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their premium New Hampshire web support services prior to making payment and providing website access. Let's go over some simple questions to ask:
If you ask any Salem website services agency these questions before subscribing to their website maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.
Companies in and around Salem often ask us for a website support plan to establish routines and procedures. We can help your Salem business set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.