Jersey City Website Maintenance Services

Support for Jersey City Websites

Our team doesn't just build Jersey City websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Maintenance Consultants for Jersey City, NJ Businesses

We're a web maintenance firm with a team of website specialists that never outsources Jersey City web maintenance to anyone.

We're the perfect choice for all your Jersey City web maintenance needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Jersey City web support services because of the emphasis we put on availability and communication. You'll have no problem getting in touch with a member of our website support team if you need something basic done today or if you have a complicated question that's best explained over the phone!

Our Jersey City, NJ Web Maintenance Services

We see website maintenance as a reactive support service where we provide your Jersey City organization with the right website developer resources to fix just about any problem. These are some examples of website issues that Jersey City web support companies might fix:

  • Upgrading your website platform to the latest version.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new information.
  • Staying fresh with new blog content.
  • Rearranging your Jersey City site's navigation menu.
  • Improve your page speed to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing Google Search Console coverage concerns.
  • Enhancing technical search engine optimization with structured data, open graph tags, etc.
  • Providing solutions to other website issues.

The previously mentioned services are just a glimpse of what we view as possible Jersey City web support services. In fact, Jersey City website support is basically anything a web developer or digital marketer does to your website.

If you live in Jersey City, you probably love the Saint Peter's Peacocks basketball team. Go Saint Peter's Peacocks! In addition to supporting Jersey City-area websites, our web support agency also offers Clifton, Edison, Elizabeth, Lakewood, Newark, Toms River, Trenton, Wayne, and Woodbridge small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Jersey City, NJ Web Maintenance

We charge a base rate of $119.50 per hour for our website maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a website maintenance retainer.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Jersey City, NJ Website Management Services

Have you grown weary of being notified about updates that are available? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive site management!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive WordPress Updates

Our in-house team of website consultants is available to perform platform, template, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

  1. Site Backup: We kick things off by backing up your website's files and database.
  2. Run Updates: After that, we proceed with manually installing any available updates for your website.
  3. Test: After the updates have been installed, we test your website for concerns.
  4. Finalize the Work: Successfully completing the upgrades will enhance the security of your website and protect it against malware. Should the upgrades not be successful, we'll collaborate with you to determine the next steps.

WordPress Update Management

2.) Remotely Stored Site Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

Offsite Backups

3.) Site Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Uptime Monitoring

Pricing for Jersey City, NJ Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your site.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Jersey City, NJ Websites

With years of experience developing websites for Jersey City businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our web maintenance firm for Jersey City websites tends to service only the following platforms:

Questions to Ask Jersey City, NJ Website Maintenance Agencies

Ask the Jersey City website support firm some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their expert New Jersey website maintenance packages before you submit payment or provide website access. Let's go over some basic questions to ask:

  • What kind of security do you have on your site? Do you audit client websites for security?
  • When can I expect an average Jersey City web support request to be completed?
  • Is your Jersey City website support outsourced?
  • How much might it cost to maintain an average Jersey City website?
  • Are there minimum deductions or minimum billable expenses for Jersey City website updates?
  • What are your normal hours of operation?
  • When there are new updates on my platform, will you let me know?

If you ask any Jersey City website services firm these questions before subscribing to their website support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected delivery time for important requests.

 

5 Reasons Why Your Slow Website is Costing You Sales

Hear what our customers are saying

Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
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