Trenton Website Maintenance Services

Support for Trenton Websites

Our team doesn't just build Trenton websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for Trenton, NJ Organizations

We are a web maintenance company with a team of site specialists that works from a single location and never outsources Trenton web maintenance services.

This makes our website maintenance agency the perfect choice to provide all your Trenton website support needs, including website platform upgrades, page speed improvements, website security fixes, site issue resolutions, and anything else related to improving your website.

We emphasize availability and communication for our Trenton web support plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our Trenton, NJ Web Maintenance Packages

We view web maintenance to be a reactive support service that provides your Trenton business with the appropriate web developer resources to solve nearly any website problem. There are many examples of website concerns that might require service from Trenton web maintenance agencies, including:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging your Trenton site's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Troubleshooting Google Search Console coverage concerns.
  • Improving technical search engine optimization by adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

Those services are just a taste of what Trenton website maintenance might look like. In fact, Trenton web support is basically anything a website developer or internet marketer does to your website.

In addition to supporting Trenton-area websites, our website maintenance firm also offers Clifton, Edison, Elizabeth, Jersey City, Lakewood, Newark, Toms River, Wayne, and Woodbridge small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

David WJake FAshton HMicah SJustin FDana C

Pricing for Trenton, NJ Website Maintenance

The starting price for our web maintenance packages is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Trenton, NJ Website Management Services

Tired of being warned about available updates? Worried about website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your site running smoothly!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive WordPress Updates

We have an in-house team of website consultants ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Site Backup: We kick things off by backing up your website's files and database.
  2. Update: We then manually update your website by installing any available updates.
  3. Test: Our next step involves testing your website for any potential concerns following the installation of upgrades.
  4. Finalize: If the updates were successful, you'll be better protected against security threats and malware! If the upgrades aren't successful, we'll discuss next steps.

WordPress Update Management

2.) Remote Storage of Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

Offsite Backups

3.) Website Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Uptime Monitoring

Pricing for Trenton, NJ Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available site updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Trenton, NJ Websites

We have a diverse team of web designers and web developers, for Trenton businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Trenton websites:

  • Trenton WordPress Website Maintenance
  • Trenton WooCommerce Web Support
  • Trenton Shopify Website Support
  • As a web maintenance agency, we used to maintain and support Joomla and Magento websites for Trenton-area small businesses. However, we chose not to use those platforms so our web support specialists could focus on training and support within the more popular platforms.

Questions to Ask Trenton, NJ Web Maintenance Firms

Before signing up for any Trenton web support package, it is important to ask the Trenton website support firm some questions about how their services work. This will help you get a better idea of the experience you will have with their expert New Jersey website maintenance packages before you submit payment and provide website access. You can ask these basic questions:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • When can I expect an average Trenton web maintenance request to be completed?
  • Do you outsource your Trenton website maintenance services?
  • How much might it cost to maintain an average Trenton website?
  • Are there any minimum deductions or minimum billable expenses for Trenton site updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new upgrades within my platform?

If you ask these questions to a Trenton website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

 

5 Reasons Why Your Slow Website is Costing You Sales

Hear what our customers are saying

Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
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