Our team doesn't just build New Mexico websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a website support company with a team of website consultants that works from a single location and never outsources New Mexico website support services.
We're the perfect choice for all your New Mexico web maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.
We emphasize communication and availability for our New Mexico website support plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
We view web maintenance to be a reactive support service that provides your New Mexico business with the appropriate website designer resources to solve nearly any site problem. These are some examples of website errors that New Mexico website maintenance agencies might fix:
Those services are just a taste of what New Mexico web maintenance might look like. In fact, New Mexico web maintenance is basically anything a website designer or internet marketer does to your website.
Our web maintenance and support firm is happy to provide Albuquerque, Carlsbad, Las Cruces, Roswell, and Santa Fe with fast website support services.
Our web maintenance services start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.
By obtaining a website maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.
It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.
Are you tired of receiving constant update warnings? Are you anxious about the potential for website downtime? Our web development team can mitigate both of your problems through proactive website management!
Here is a summary of what our website management plans entail:
With our in-house team of website consultants, we are capable of performing platform updates, template updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!
As a precautionary measure to help prevent data loss, we store remote backups of your website and database.
We monitor your website for service outages using our uptime monitoring system.
An alert will be dispatched to our website developers if your website goes down, enabling us to examine the issue.
We provide website management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.
We have a diverse team of web designers and web developers, for New Mexico businesses, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for New Mexico websites:
In the past, we provided website maintenance and support for Joomla and Magento platforms of New Mexico businesses. However, we chose to move away from those platforms to allow our website support experts to focus more heavily on training and support within the other systems.
We are often asked for detailed examples of New Mexico web support requests that might come up after the launch of a website. We've performed these New Mexico web maintenance packages in the past and would be happy to do it for you too!
Changes to your New Mexico website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.
If your New Mexico website isn't running as fast as it once was, we can review your website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to UX and SEO.
If your New Mexico site is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the upgrades are relatively quick to perform, which is a win-win!
It's important to upgrade your New Mexico website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Did Google Search Console tell you about a coverage problem? If so, we can review the coverage concerns, fix the glitches, and update you on the results. This will help your search engine placements, throughout New Mexico and beyond, by making Google happy!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby organization in New Mexico, and ecommerce product or some other common data type.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your New Mexico website and even give you a crash course in using Google Tag Manager.
If you are interested in understanding the benefit of the online marketing service for your New Mexico website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Is your New Mexico website slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your New Mexico business!
Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.
To reduce unwanted submissions on your New Mexico website, we can setup an invisible or checkbox reCaptcha.
Looking to install a caching plugin on your New Mexico website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your New Mexico website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your site.
Do you want to create a backup of your New Mexico website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design edits based on statistical data regarding how users interact with your New Mexico web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your New Mexico website. We've seen businesses in and around New Mexico lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your New Mexico website? If your New Mexico website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
Before signing up for any New Mexico website maintenance package, it is important to ask the New Mexico web support company some questions about how their services work. By doing this, you'll be able to better understand your relationship with the New Mexico web maintenance team before you give them money or give them access to your website. You can ask these basic questions:
We find it beneficial to run these questions by any New Mexico site services agency before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
We are often asked for a web maintenance plan by larger companies in and around New Mexico looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your New Mexico business has a website maintenance plan to ensure optimum performance.
If you've been searching for experienced website maintenance and support firms serving major cities throughout New Mexico, we'll be the web maintenance team you want to contact. Our website maintenance consultants frequently offer website support and help in Albuquerque, Carlsbad, Las Cruces, Roswell, or Santa Fe throughout New Mexico. From basic website updates and platform upgrades, to website training and emergency support, our web maintenance company will have you covered!
When searching for website experts to handle website maintenance and support in smaller cities throughout New Mexico, we still hope you'll consider our web support plans. We have a full staff of dedicated website experts ready to help New Mexico-area small businesses. Whether your organization is located in Anthony, Artesia, Aztec, Belen, Bernalillo, Bloomfield, Corrales, Dona Ana-Hill, Espanola, Grants, Kirtland, Lovington, Raton, Red Rock, Reservation, Ruidoso, San Juan Pueblo, Santo Domingo, Shiprock, Silver City, Simpson-Chaco, Socorro, South Dona Ana, South Rio Arriba, Southeast Otero, Southwest Chaves, Truth or Consequences, White Rock, Zuni, Zuni Pueblo, or a different city, our website support company will be ready to help with all your New Mexico website maintenance services!