New Mexico Website Maintenance Services

Support for New Mexico Websites

Our team doesn't just build New Mexico websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Professionals for New Mexico Organizations

We are a website support company with a team of website consultants that works from a single location and never outsources New Mexico website support services.

We're the perfect choice for all your New Mexico web maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.

We emphasize communication and availability for our New Mexico website support plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our New Mexico Web Maintenance Plans

We view web maintenance to be a reactive support service that provides your New Mexico business with the appropriate website designer resources to solve nearly any site problem. These are some examples of website errors that New Mexico website maintenance agencies might fix:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Freshen up your blog with new content.
  • Rearranging the navigation menu of your New Mexico website.
  • Improving page speed to help you pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing website scan glitches or Google Search Console coverage errors.
  • Enhancing technical search engine optimization with structured data, open graph tags, etc.
  • Providing solutions to other website concerns.

Those services are just a taste of what New Mexico web maintenance might look like. In fact, New Mexico web maintenance is basically anything a website designer or internet marketer does to your website.

Our web maintenance and support firm is happy to provide Albuquerque, Carlsbad, Las Cruces, Roswell, and Santa Fe with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for New Mexico Website Maintenance

Our web maintenance services start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

By obtaining a website maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our New Mexico Website Management Services

Are you tired of receiving constant update warnings? Are you anxious about the potential for website downtime? Our web development team can mitigate both of your problems through proactive website management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Updates

With our in-house team of website consultants, we are capable of performing platform updates, template updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

  1. Backup: To begin, we create backups of both your website files and database.
  2. Update: Following that, we manually install any upgrades that are available for your website.
  3. Testing: Once the upgrades have been installed, we conduct a website check for any potential issues.
  4. Wrap Up: Successful upgrades will enhance your website's protection against malware and security threats! If the updates are not successful, we will collaborate on the next course of action.

2.) Remote Website Backups

As a precautionary measure to help prevent data loss, we store remote backups of your website and database.

3.) Website Uptime Monitoring

We monitor your website for service outages using our uptime monitoring system.

An alert will be dispatched to our website developers if your website goes down, enabling us to examine the issue.

Pricing for New Mexico Website Management

We provide website management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for New Mexico Websites

We have a diverse team of web designers and web developers, for New Mexico businesses, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for New Mexico websites:

Example Web Maintenance Service List for New Mexico Small Businesses

We are often asked for detailed examples of New Mexico web support requests that might come up after the launch of a website. We've performed these New Mexico web maintenance packages in the past and would be happy to do it for you too!

Simple New Mexico Website Tweaks

Changes to your New Mexico website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.

New Mexico Site Speed Improvements

If your New Mexico website isn't running as fast as it once was, we can review your website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to UX and SEO.

Platform Upgrades / Security Patches

If your New Mexico site is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the upgrades are relatively quick to perform, which is a win-win!

Extension / Plugin Updates

It's important to upgrade your New Mexico website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can review the coverage concerns, fix the glitches, and update you on the results. This will help your search engine placements, throughout New Mexico and beyond, by making Google happy!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby organization in New Mexico, and ecommerce product or some other common data type.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your New Mexico website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking

If you are interested in understanding the benefit of the online marketing service for your New Mexico website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Is your New Mexico website slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Integrate a Live Chat

Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your New Mexico business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

To reduce unwanted submissions on your New Mexico website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Looking to install a caching plugin on your New Mexico website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your New Mexico website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your site.

Create Website Backups

Do you want to create a backup of your New Mexico website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design edits based on statistical data regarding how users interact with your New Mexico web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your New Mexico website. We've seen businesses in and around New Mexico lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your New Mexico website? If your New Mexico website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask New Mexico Website Support Companies

Before signing up for any New Mexico website maintenance package, it is important to ask the New Mexico web support company some questions about how their services work. By doing this, you'll be able to better understand your relationship with the New Mexico web maintenance team before you give them money or give them access to your website. You can ask these basic questions:

  • Can you tell me how you handle site security? Do you run website security scans for clients?
  • When can I expect an average New Mexico website maintenance request to be completed?
  • Are you outsourcing your New Mexico web support plans?
  • What are your New Mexico web maintenance costs?
  • Do you have minimum deductions or minimum billable expenses for New Mexico website updates?
  • What are your normal hours of operation?
  • Will you keep me informed about new upgrades within my platform?

We find it beneficial to run these questions by any New Mexico site services agency before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

New Mexico Web Support Plans and Tips

We are often asked for a web maintenance plan by larger companies in and around New Mexico looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your New Mexico business has a website maintenance plan to ensure optimum performance.

Annual New Mexico website support tasks

  • Message your website hosting agency to see if they have upgraded servers you can switch your website to for faster site speed.
  • Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your site.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Look at competitor websites (even those outside of New Mexico) to see if you are missing out on new functionality for your own customers.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Verify structured data, open graph, and social links are all working properly.
  • Verify the necessity of any third party tracking, live chat, or heat map scripts that are installed.
  • Remove any unnecessary development or staging websites.

Semi-annual New Mexico website support tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of New Mexico.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any console errors.

Monthly New Mexico website support tasks

  • Check for broken links on your website, which negatively impact user experience and SEO.
  • Make sure your website isn't having performance glitches after recent updates.
  • See if there's anything wrong being reported within Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Take a look at your site platform and extensions for any available upgrades.

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Web Maintenance Packages throughout New Mexico

If you've been searching for experienced website maintenance and support firms serving major cities throughout New Mexico, we'll be the web maintenance team you want to contact. Our website maintenance consultants frequently offer website support and help in Albuquerque, Carlsbad, Las Cruces, Roswell, or Santa Fe throughout New Mexico. From basic website updates and platform upgrades, to website training and emergency support, our web maintenance company will have you covered!

When searching for website experts to handle website maintenance and support in smaller cities throughout New Mexico, we still hope you'll consider our web support plans. We have a full staff of dedicated website experts ready to help New Mexico-area small businesses. Whether your organization is located in Anthony, Artesia, Aztec, Belen, Bernalillo, Bloomfield, Corrales, Dona Ana-Hill, Espanola, Grants, Kirtland, Lovington, Raton, Red Rock, Reservation, Ruidoso, San Juan Pueblo, Santo Domingo, Shiprock, Silver City, Simpson-Chaco, Socorro, South Dona Ana, South Rio Arriba, Southeast Otero, Southwest Chaves, Truth or Consequences, White Rock, Zuni, Zuni Pueblo, or a different city, our website support company will be ready to help with all your New Mexico website maintenance services!

Hear what our customers are saying

Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
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Let's Talk About New Mexico Web Maintenance!