Our team doesn't just build New York websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a website maintenance firm with a team of website experts that works from a single location and never outsources New York website maintenance services.
We're the perfect choice for all your New York web support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
We emphasize availability and availability for our New York website maintenance packages. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We view web maintenance to be a reactive support service that provides your New York small business with the appropriate web developer resources to solve nearly any website problem. These are some examples of website concerns that New York website support companies might fix:
The previously mentioned services are just a glimpse of what we view as possible New York website support plans. In fact, New York website maintenance is really anything a web designer or website advertising expert does to your website to change it in some manner.
Our website maintenance and support firm is happy to provide Albany, Brentwood, Bronx, Brookhaven, Brooklyn, Buffalo, Greece, Manhattan, New York City, Niagara Falls, Queens, Schenectady, Staten Island, Syracuse, White Plains, and Yonkers with fast website support services.
Our website maintenance services start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.
By obtaining a website maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.
It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web maintenance retainer, ensuring that you stay aware of your usage.
Are you tired of receiving constant upgrade warnings? Are you anxious about the potential for site downtime? Our web development team can mitigate both of your glitches through proactive website management!
Here is a summary of what our website management plans entail:
Our team of website experts, who are based in-house, is equipped to perform platform updates, theme updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!
As a precautionary measure to help prevent data loss, we store remote backups of your website and database.
We keep an eye on your site for service outages through our uptime monitoring system.
In the event of your website going down, an alert will be sent to our web designers, who will then investigate the issue.
We provide website management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.
We have a diverse team of web designers and web developers, for New York small businesses, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for New York websites:
In the past, we provided website maintenance and support for Joomla and Magento platforms of New York small businesses. However, we chose not to use those platforms so our website maintenance consultants could focus on training and support within the more popular platforms.
We are often asked for detailed examples of New York web maintenance requests that might come up after the launch of a website. We've performed these New York web support services in the past and would be happy to do it for you too!
Changes to your New York website could be as basic as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.
If your New York website isn't running as fast as it once was, we can review your site for hosting glitches, caching errors, unoptimized images, browser errors, broken links, poor queries, and much more. User experience and SEO will both benefit from better page load times.
It's important to keep your New York website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update your New York website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality glitches.
Did Google Search Console tell you about a coverage problem? If so, we can review the coverage errors, fix the issues, and update you on the results. Make Google happy, and you'll rank higher throughout New York and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local New York small business, or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your New York small business.
Are you interested in adding Google Tag Manager to your site to help you manage custom scripts more easily? No problem at all! We'll happily install Google Tag Manager on your New York website and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of online marketing for your New York website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Is your New York website slow because of large images? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your New York business, install the tracking code, and customize the design for your branding, we can do it!
Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
If spambots are attacking your New York website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your New York website, but not sure how to properly configure the settings for best site speed? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your New York website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your site.
Do you want to create a backup of your New York website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design edits based on statistical data regarding how users interact with your New York web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your New York website. We've seen businesses in and around New York lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your New York website? If your New York website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
Before signing up for any New York website maintenance package, it is important to ask the New York web support company some questions about how their services work. By doing this, you'll be able to better understand your relationship with the New York web maintenance team before you give them money or give them access to your website. You can ask these basic questions:
If you ask these questions to New York site services agencies, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.
We are often asked for a website support plan by larger companies in and around New York looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your New York organization has a web maintenance plan to ensure optimum performance.
If you've been searching for experienced website maintenance and support firms serving major cities throughout New York, we'll be the web maintenance team you want to contact. Our website maintenance consultants frequently offer website support and help in Albany, Brentwood, Bronx, Brookhaven, Brooklyn, Buffalo, Greece, Manhattan, New York City, Niagara Falls, Queens, Schenectady, Staten Island, Syracuse, White Plains, or Yonkers throughout New York. From basic website updates and platform upgrades, to website training and emergency support, our web maintenance company will have you covered!
When searching for website experts to handle website maintenance and support in smaller cities throughout New York, we still hope you'll consider our web support plans. We have a full staff of dedicated website experts ready to help New York-area small businesses. Whether your organization is located in Auburn, Baldwin, Bay Shore, Binghamton, Brighton, Carmel, Central Islip, Chili, Cicero, Clifton Park, Colonie, Commack, Coram, Cortlandt, De Witt, Deer Park, Dix Hills, East Fishkill, East Meadow, Elmont, Franklin Square, Freeport, Garden City, Gates, Glenville, Guilderland, Hacksville, Hamburg, Henrietta, Lindenhurst, Long Beach, Manlius, Middletown, Mount Pleasant, Newburgh, North Tonawanda, Oceanside, Orangetown, Penfield, Perinton, Poughkeepsie, Rome, Rotterdam, Salina, Southampton, Tonawanda, Troy, Warwick, West Babylon, West Seneca, Yorktown, or a different city, our website support company will be ready to help with all your New York website maintenance services!