New York Website Maintenance Services

Support for New York Websites

Our team doesn't just build New York websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for New York Businesses

We are a website maintenance firm with a team of website experts that works from a single location and never outsources New York website maintenance services.

We're the perfect choice for all your New York web support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

We emphasize availability and availability for our New York website maintenance packages. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.

Our New York Web Maintenance Packages

We view web maintenance to be a reactive support service that provides your New York small business with the appropriate web developer resources to solve nearly any website problem. These are some examples of website concerns that New York website support companies might fix:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your New York website.
  • Making your page faster to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Troubleshooting Google Search Console coverage glitches.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing solutions to other website concerns.

The previously mentioned services are just a glimpse of what we view as possible New York website support plans. In fact, New York website maintenance is really anything a web designer or website advertising expert does to your website to change it in some manner.

Our website maintenance and support firm is happy to provide Albany, Brentwood, Bronx, Brookhaven, Brooklyn, Buffalo, Greece, Manhattan, New York City, Niagara Falls, Queens, Schenectady, Staten Island, Syracuse, White Plains, and Yonkers with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for New York Web Maintenance

Our website maintenance services start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

By obtaining a website maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web maintenance retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our New York Website Management Services

Are you tired of receiving constant upgrade warnings? Are you anxious about the potential for site downtime? Our web development team can mitigate both of your glitches through proactive website management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Updates

Our team of website experts, who are based in-house, is equipped to perform platform updates, theme updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!

  1. Backup: To begin, we create backups of both your website files and database.
  2. Updates: Next in line, we manually install any upgrades that are available for your website.
  3. Testing: Once the upgrades have been installed, we conduct a website check for any potential concerns.
  4. Finalize: If the updates are successful, your website's protection against security threats and malware will be improved! If the updates are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote File & Database Backups

As a precautionary measure to help prevent data loss, we store remote backups of your website and database.

3.) Website Uptime Monitoring

We keep an eye on your site for service outages through our uptime monitoring system.

In the event of your website going down, an alert will be sent to our web designers, who will then investigate the issue.

Pricing for New York Website Management

We provide website management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for New York Websites

We have a diverse team of web designers and web developers, for New York small businesses, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for New York websites:

Example Website Support Service List for New York Organizations

We are often asked for detailed examples of New York web maintenance requests that might come up after the launch of a website. We've performed these New York web support services in the past and would be happy to do it for you too!

Basic New York Website Edits

Changes to your New York website could be as basic as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.

New York Page Speed Improvements

If your New York website isn't running as fast as it once was, we can review your site for hosting glitches, caching errors, unoptimized images, browser errors, broken links, poor queries, and much more. User experience and SEO will both benefit from better page load times.

Platform Upgrades / Security Patches

It's important to keep your New York website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Extension / Plugin Upgrades

It's important to update your New York website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality glitches.

Google Search Console Fixes

Did Google Search Console tell you about a coverage problem? If so, we can review the coverage errors, fix the issues, and update you on the results. Make Google happy, and you'll rank higher throughout New York and beyond!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local New York small business, or an ecommerce product.

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your New York small business.

Add Google Tag Manager

Are you interested in adding Google Tag Manager to your site to help you manage custom scripts more easily? No problem at all! We'll happily install Google Tag Manager on your New York website and teach you how to use it.

Setup Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online marketing for your New York website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Is your New York website slow because of large images? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Integrate a Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your New York business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Log Files

Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.

Integrate reCaptcha on Contact Forms

If spambots are attacking your New York website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your New York website, but not sure how to properly configure the settings for best site speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your New York website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your site.

Create Website Backups

Do you want to create a backup of your New York website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design edits based on statistical data regarding how users interact with your New York web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your New York website. We've seen businesses in and around New York lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your New York website? If your New York website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask New York Website Support Companies

Before signing up for any New York website maintenance package, it is important to ask the New York web support company some questions about how their services work. By doing this, you'll be able to better understand your relationship with the New York web maintenance team before you give them money or give them access to your website. You can ask these basic questions:

  • Can you tell me how you handle site security? Do you run website security scans for clients?
  • When can I expect an average New York website maintenance request to be completed?
  • Do you outsource your New York web support plans?
  • What are your New York web maintenance costs?
  • Are there any minimum deductions or minimum billable expenses for New York website updates?
  • What are your normal hours of operation?
  • When there are new upgrades on my platform, will you let me know?

If you ask these questions to New York site services agencies, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.

New York Website Maintenance Services and Tips

We are often asked for a website support plan by larger companies in and around New York looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your New York organization has a web maintenance plan to ensure optimum performance.

Yearly New York web support duties

  • Message your web hosting firm to see if they have upgraded servers you can switch your website to for faster website speed.
  • Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
  • Attempt to restore a site backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from New York.
  • Look at competitor websites (even those outside of New York) to see if you are missing out on new functionality for your own customers.
  • Ensure your website is secure by performing a full security review.
  • Verify structured data, open graph, and social media links are all working properly.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Take down any unnecessary development or staging sites.

Semi-annual New York web support duties

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Ensure you have access to your DNS in case you need to change anything.
  • Find out if your SSL certificate will expire soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of New York.
  • If you have an automated image optimization service, verify it is working properly.
  • Make sure the website doesn't throw any browser errors.

Monthly New York web support duties

  • Look for broken links on your website, which hurts SEO and user experience.
  • Check for page speed concerns from recent updates or changes on the website.
  • Check Google Search Console for any coverage problems.
  • Update some of your service pages or blog articles to keep your site fresh.
  • Check if there are available platform or extension upgrades.

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Web Maintenance Packages throughout New York

If you've been searching for experienced website maintenance and support firms serving major cities throughout New York, we'll be the web maintenance team you want to contact. Our website maintenance consultants frequently offer website support and help in Albany, Brentwood, Bronx, Brookhaven, Brooklyn, Buffalo, Greece, Manhattan, New York City, Niagara Falls, Queens, Schenectady, Staten Island, Syracuse, White Plains, or Yonkers throughout New York. From basic website updates and platform upgrades, to website training and emergency support, our web maintenance company will have you covered!

When searching for website experts to handle website maintenance and support in smaller cities throughout New York, we still hope you'll consider our web support plans. We have a full staff of dedicated website experts ready to help New York-area small businesses. Whether your organization is located in Auburn, Baldwin, Bay Shore, Binghamton, Brighton, Carmel, Central Islip, Chili, Cicero, Clifton Park, Colonie, Commack, Coram, Cortlandt, De Witt, Deer Park, Dix Hills, East Fishkill, East Meadow, Elmont, Franklin Square, Freeport, Garden City, Gates, Glenville, Guilderland, Hacksville, Hamburg, Henrietta, Lindenhurst, Long Beach, Manlius, Middletown, Mount Pleasant, Newburgh, North Tonawanda, Oceanside, Orangetown, Penfield, Perinton, Poughkeepsie, Rome, Rotterdam, Salina, Southampton, Tonawanda, Troy, Warwick, West Babylon, West Seneca, Yorktown, or a different city, our website support company will be ready to help with all your New York website maintenance services!

Hear what our customers are saying

Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
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Let's Talk About New York Web Maintenance!