Our team doesn't just build Bronx websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a website support firm with a team of website professionals that works from a single location and never outsources Bronx web support services.
This makes our website support company the perfect choice to provide all your Bronx website support needs, including website platform upgrades, website speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your Bronx web support services because of the emphasis we put on availability and communication. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We view web maintenance to be a reactive support service that provides your Bronx small business with the appropriate web developer resources to solve nearly any website problem. There are many examples of website issues that might require service from Bronx web support companies, including:
The previously mentioned services are just a glimpse of what we view as possible Bronx web maintenance services. In fact, Bronx web maintenance is basically anything a website developer or internet marketer does to your website.
If you live in Bronx, you probably love the Fordham Rams basketball team. Go Fordham Rams! In addition to supporting Bronx-area websites, our web maintenance firm also offers Albany, Brentwood, Brookhaven, Brooklyn, Buffalo, Greece, Manhattan, New York City, Niagara Falls, Queens, Schenectady, Staten Island, Syracuse, White Plains, and Yonkers small businesses and large corporations help with their websites.
The starting price for our website maintenance packages is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Take a look at what is covered in our website management plans, outlined for you below:
You can rely on our team of website experts to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.
Our site management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
We have a diverse team of web designers and web developers, for Bronx small businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web support company for Bronx websites tends to service only the following platforms:
As a web support agency, we used to maintain and support Joomla and Magento websites for Bronx-area small businesses. However, we chose to move away from those platforms to allow our website maintenance consultants to focus more heavily on training and support within the other systems.
Before signing up for any Bronx web maintenance package, it is important to ask the Bronx website maintenance firm some questions about how their services work. This will help you get a better idea of the experience you will have with their expert New York web maintenance packages before you submit payment and provide website access. Let's go over some basic questions to ask:
We find it beneficial to run these questions by any Bronx website services agency before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.