Syracuse Website Maintenance Services
Support for Syracuse Websites
Our team doesn't just build Syracuse websites; we also offer website maintenance and support services because we know questions and concerns come up!
Web Maintenance Services
Website Support Experts for Syracuse, NY Businesses
We're a website maintenance firm with a team of website experts that never outsources Syracuse website maintenance to anyone.
Because of this, our web support company is the best choice for all your Syracuse website support needs, including website platform upgrades, website speed improvements, site security fixes, and website issue resolutions.
We're the perfect choice for all your Syracuse web maintenance needs, including platform upgrades, site performance improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Syracuse web support plans because of the emphasis we put on availability and availability. You'll have no problem getting in touch with a member of our website support team if you need something easy done today or if you have a complicated question that's best explained over the phone!
Our Syracuse, NY Website Maintenance Services
We see website maintenance as a reactive support service where we provide your Syracuse business with the right website developer resources to fix just about any problem. Here are a few examples of website issues that might need Syracuse website maintenance:
- Upgrading your site platform to the latest version.
- Updating apps and plugins to make them safer and more functional.
- Adding new web pages as you release new products or services.
- Writing new blog content to help you stay fresh.
- Rearranging your Syracuse website's navigation menu.
- Making your page faster to pass Google Core Web Vitals.
- Take backups of your website's files and databases.
- Changing the look and feel of your website.
- Fixing website audit problems or Google Search Console coverage concerns.
- Enhancing technical SEO with structured data, open graph tags, etc.
- Providing solutions to other website problems.
These are just a few of the Syracuse web support services we offer. In fact, Syracuse website support is really anything a web developer or website marketer does to your website to change it in some manner.
If you live in Syracuse, you probably love the Syracuse Orange football team. Go Syracuse Orange! In addition to supporting Syracuse-area websites, our website support firm also offers Albany, Brentwood, Bronx, Brookhaven, Brooklyn, Buffalo, Greece, Manhattan, New York City, Niagara Falls, Queens, Schenectady, Staten Island, White Plains, and Yonkers small businesses and large corporations help with their websites.
A Few of Our Web Maintenance & Support Specialists
Pricing for Syracuse, NY Web Maintenance
We charge a base rate of $119.50 per hour for our website maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
When you purchase a website maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.
Invoiced Monthly
$ 119.50/hr
- Existing Clients Only
- Any Time Spent Billed Monthly
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Pre-Purchased Block of Time
As Low As $99.95/hr
- Dedicated Account Manager
- No Contracts, Auto-Renewals, or Expirations
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Our Syracuse, NY Website Management Packages
Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? Let our web development team take care of both worries through proactive website management!
Below is a breakdown of everything that is included in our website management plans:
1.) Proactive Website Updates
We have an in-house team of website consultants ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
- File & Database Backup: Our process begins by creating backups of both your website files and database.
- Update: We then manually upgrade your website by installing any available updates.
- Test: Our next step involves testing your website for any potential glitches following the installation of updates.
- Finalize the Work: Successfully completing the upgrades will enhance the security of your site and protect it against malware. Should the upgrades not be successful, we'll collaborate with you to determine the next steps.
2.) Remote Website Backups
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
3.) Site Uptime Monitoring
Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.
If your website goes down, an alert will be sent to our website developers to allow us to investigate the issue.
Pricing for Syracuse, NY Website Management
We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.
Quarterly Management
$ 150/qtr
- Quarterly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
Monthly Management
$ 125/mo
- Monthly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
The Platforms We Maintain for Syracuse, NY Websites
With years of experience developing websites for Syracuse small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our web support agency for Syracuse websites tends to service only the following platforms:
- Syracuse WordPress Web Maintenance
- Syracuse WooCommerce Website Maintenance
- Syracuse Shopify Web Support
We've managed Joomla and Magento platforms for Syracuse small businesses in the past. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.
Questions to Ask Syracuse, NY Website Maintenance Firms
Ask the Syracuse website support company some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their premium New York web support plans prior to making payment and providing website access. Let's go over some simple questions to ask:
- What kind of security do you have on your site? Do you audit client websites for security?
- What is the turnaround time for Syracuse website support requests?
- Do you outsource your Syracuse web maintenance services?
- How much does Syracuse website maintenance cost?
- Are there any minimum deductions or minimum billable expenses for Syracuse website updates?
- At what times of the day are you working and able to take our maintenance requests?
- When there are new upgrades on my platform, will you let me know?
We find it beneficial to run these questions by any Syracuse website services agency before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Hear what our customers are saying
Dawn White
These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
George Ormond
Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Tara Candland
Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Southwest Radio Church
What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Sarah Grantham
Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Kendrick Jacobs
Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
FREE Website Maintenance Consultation
Schedule a no cost, no obligation phone call to discuss website maintenance with our team. It's quick and easy!
