Our team doesn't just build Syracuse websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website maintenance firm with a team of website experts that never outsources Syracuse website maintenance to anyone.
Because of this, our web support company is the best choice for all your Syracuse website support needs, including website platform upgrades, website speed improvements, site security fixes, and website issue resolutions.
We're the perfect choice for all your Syracuse web maintenance needs, including platform upgrades, site performance improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Syracuse web support plans because of the emphasis we put on availability and availability. You'll have no problem getting in touch with a member of our website support team if you need something easy done today or if you have a complicated question that's best explained over the phone!
We see website maintenance as a reactive support service where we provide your Syracuse business with the right website developer resources to fix just about any problem. Here are a few examples of website issues that might need Syracuse website maintenance:
These are just a few of the Syracuse web support services we offer. In fact, Syracuse website support is really anything a web developer or website marketer does to your website to change it in some manner.
If you live in Syracuse, you probably love the Syracuse Orange football team. Go Syracuse Orange! In addition to supporting Syracuse-area websites, our website support firm also offers Albany, Brentwood, Bronx, Brookhaven, Brooklyn, Buffalo, Greece, Manhattan, New York City, Niagara Falls, Queens, Schenectady, Staten Island, White Plains, and Yonkers small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our website maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
When you purchase a website maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.
Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? Let our web development team take care of both worries through proactive website management!
Below is a breakdown of everything that is included in our website management plans:
We have an in-house team of website consultants ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.
If your website goes down, an alert will be sent to our website developers to allow us to investigate the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.
With years of experience developing websites for Syracuse small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our web support agency for Syracuse websites tends to service only the following platforms:
We've managed Joomla and Magento platforms for Syracuse small businesses in the past. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.
Ask the Syracuse website support company some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their premium New York web support plans prior to making payment and providing website access. Let's go over some simple questions to ask:
We find it beneficial to run these questions by any Syracuse website services agency before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.