North Carolina Website Maintenance Services

Top 14 North Carolina Web Support Companies

When it comes to finding the best website support companies in North Carolina, it can be challenging to determine which businesses are worth your investment.

To help make the process a little easier, we've compiled a list of 14 website maintenance companies in Asheville, Burlington, Cary, Chapel Hill, Charlotte, Concord, Durham, Fayetteville, Greensboro, Greenville, High Point, Jacksonville, Raleigh, and Wilmington based on the high number of positive reviews they've received online.

It's important to note we have no personal or professional relationship with any of these North Carolina web support companies, nor have we received any payments or incentives to include them in our rankings. Our list is based solely on the online reputation and feedback of these businesses, providing an objective and unbiased perspective.

1.) White Fox Studios

Located Near Asheville

At the time of this writing, White Fox Studios had 47 reviews.

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2.) Take Charge Media

Located Near Burlington

At the time of this writing, Take Charge Media had 17 reviews.

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3.) LeadsNearby

Located Near Cary

At the time of this writing, LeadsNearby had 42 reviews.

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4.) Rivers Agency

Located Near Chapel Hill

At the time of this writing, Rivers Agency had 21 reviews.

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5.) Status Digital Group

Located Near Charlotte

At the time of this writing, Status Digital Group had 24 reviews.

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6.) Animink

Located Near Concord

At the time of this writing, Animink had 28 reviews.

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7.) Raleigh SEO Company

Located Near Durham

At the time of this writing, Raleigh SEO Company had 24 reviews.

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8.) Media Shield

Located Near Fayetteville

At the time of this writing, Media Shield had 20 reviews.

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9.) Get YOU Found Digital Marketing

Located Near Greensboro

At the time of this writing, Get YOU Found Digital Marketing had 55 reviews.

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10.) Red Shark Digital

Located Near Greenville

At the time of this writing, Red Shark Digital had 23 reviews.

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11.) Black Luxe & Company

Located Near High Point

At the time of this writing, Black Luxe & Company had 39 reviews.

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12.) John Potter Media

Located Near Jacksonville

At the time of this writing, John Potter Media had 38 reviews.

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13.) TheeDigital

Located Near Raleigh

At the time of this writing, TheeDigital had 100 reviews.

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14.) DesignLoud

Located Near Wilmington

At the time of this writing, DesignLoud had 62 reviews.

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If you aren't located near one of those larger cities, no need to worry! These website support agencies help small businesses in other North Carolina cities like Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Greenville, Asheville, Concord, Gastonia, Jacksonville, Chapel Hill, Rocky Mount, Burlington, Huntersville, Wilson, Kannapolis, Apex, Hickory, Goldsboro, Indian Trail, Wake Forest, Matthews, Thomasville, Mooresville, Garner, Sanford, New Bern, Cornelius, Fuquay-Varina, Asheboro, Statesville, Mint Hill, Holly Springs, Kernersville, Morrisville, Lumberton, Clemmons, Lenoir, Elizabeth City, Knightdale, Trinity, Washington, Reidsville, Boone, Dunn, etc!

Our North Carolina Website Maintenance Packages

We view website maintenance to be a reactive support service that provides your North Carolina small business with the appropriate website developer resources to solve nearly any website problem. There are many examples of website glitches that might require service from North Carolina web maintenance companies, including:

• Upgrading your site platform to the latest version.
• Keeping apps and plugins updated for better security and functionality.
• Adding new web pages as you release new information.
• Freshen up your blog with new content.
• Rearranging your North Carolina website's navigation menu.
• Improve your page performance to pass Google Core Web Vitals.
• Taking backups of your website's files and databases.
• Modifying the look and feel of your website's design.
• Fixing website audit problems or Google Search Console coverage concerns.
• Improving technical SEO by adding structured data, open graph tags, etc.
• Providing solutions to other website problems.

These are just a few of the North Carolina web support services we offer. In fact, North Carolina web maintenance is really anything a website developer or website marketing specialist does to your website to change it in some manner.

Pricing for North Carolina Web Maintenance

Our website maintenance packages start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

With the purchase of a website maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web maintenance retainer, ensuring that you stay aware of your usage.

Our North Carolina Website Management Packages

Are you tired of receiving constant update warnings? Are you concerned about potential website downtime? Allow our web development team to alleviate your concerns through proactive website management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Upgrades

With our in-house team of site specialists, we are capable of performing platform updates, theme updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

1. Site Backup: Our first step involves generating backups of both your website files and database.
2. Install Update: Subsequently, we proceed to manually install any available updates on your website.
3. Testing: Once the updates have been installed, we conduct a website check for any potential problems.
4. Wrap Up: Successful updates will enhance your website's protection against malware and security threats! If the upgrades are not successful, we will collaborate on the next course of action.

2.) Remote Website Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

3.) Website Uptime Monitoring

Within our uptime monitoring system, we oversee your website for any service outages.

In the event of your website going down, an alert will be sent to our website designers, who will then investigate the issue.

Pricing for North Carolina Website Management

We provide website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

The Platforms We Maintain for North Carolina Websites

We have a diverse team of web designers and web developers, for North Carolina small businesses, who have been immersed in multiple site platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for North Carolina websites tends to service only the following platforms:

• North Carolina WordPress Website Maintenance
• North Carolina WooCommerce Web Support
• North Carolina Shopify Website Support

We've managed Joomla and Magento platforms for North Carolina organizations in the past. The reason we moved away from those platforms was to let our web maintenance professionals focus more on training and support.

Example Web Support Service List for North Carolina Businesses

We are often asked for detailed examples of North Carolina web maintenance requests that might come up after the launch of a website. Here are several examples of North Carolina web support plans we've been asked to perform in the past and would be more than happy to provide to you!

Easy North Carolina Website Changes

Changes to your North Carolina website could be as easy as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website support to keep content fresh for both search engines and visitors.

North Carolina Website Performance Improvements

We can analyze your North Carolina website for hosting problems, caching concerns, unoptimized images, console errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.

Platform Updates / Security Patches

If your North Carolina website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Upgrades

It's important to update your North Carolina website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.

Google Search Console Fixes

Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage problems, fix the concerns, and update you on the results. Make Google happy, and you'll rank higher throughout North Carolina and beyond!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a nearby business in North Carolina or an ecommerce product.

Implement Open Graph on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your site in social media platforms when people share links of your North Carolina business.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We'll happily install Google Tag Manager on your North Carolina website and teach you how to use it.

Add Conversion Tracking

If you are interested in understanding the benefit of the website marketing plan for your North Carolina website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Is your North Carolina website slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Would you like to try live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your North Carolina business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.

Reduce Spam with reCaptcha

We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your North Carolina website.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your North Carolina website, but not sure how to properly configure the settings for best site speed? We can help recommend caching plugins, or just install and configure them for you!

Send Website Emails Over SMTP

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Is your North Carolina website getting fake orders, contact submissions, or live chats? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.

Create Website Backups

Do you want to create a backup of your North Carolina website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

When you're doing a major update or extension installation, you should set up a development or staging website first. Just let us know if you need help creating and managing that development / staging site!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your North Carolina web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Add 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your North Carolina website to prevent broken pages from hurting your SEO. Businesses in and around North Carolina have lost a lot of organic traffic because of broken pages. It is a very common mistake when launching new websites, removing content pages, or disabling product pages. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make modifications to your North Carolina website? If your North Carolina website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

Questions to Ask North Carolina Web Maintenance Agencies

Before signing up for any North Carolina website maintenance package, it is important to ask the North Carolina web support agency some questions about how their services work. This will help you get a better idea of the relationship you will have with the North Carolina web maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their website support packages. Let's go over some easy questions to ask:

• Can you tell me how you handle website security? Do you run website security scans for businesses?
• When can I expect an average North Carolina website support request to be completed?
• Are you outsourcing your North Carolina web maintenance packages?
• How much does North Carolina web support cost?
• Are there minimum deductions or minimum billable expenses for North Carolina website updates?
• What are your normal hours of operation?
• Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any North Carolina website services company before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.