Chapel Hill, NC Website Maintenance Services

Our Chapel Hill, NC Web Maintenance Packages

Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. These are some examples of website concerns that Chapel Hill website support companies might fix:

• Making sure your website's platform is up to date.
• Updating apps and plugins to make them safer and more functional.
• Adding new web pages as you release new information.
• Writing new blog content to help you stay fresh.
• Rearranging your Chapel Hill site's navigation menu.
• Improving site performance to help you pass Google Core Web Vitals.
• Taking backups of your website's files and databases.
• Modifying the look and feel of your website's design.
• Fixing website audit glitches or Google Search Console coverage issues.
• Enhancing technical search engine optimization with structured data, open graph tags, etc.
• Providing solutions to other site glitches.

The previously mentioned services are just a glimpse of what we view as possible Chapel Hill web maintenance services. Basically, Chapel Hill website maintenance is anything a digital marketer or website developer does to change your website.

If you live in Chapel Hill, you probably love the North Carolina Tar Heels football team. Go North Carolina Tar Heels! In addition to supporting Chapel Hill-area websites, our web maintenance company also offers Asheville, Burlington, Cary, Charlotte, Concord, Durham, Fayetteville, Greensboro, Greenville, High Point, Jacksonville, Raleigh, and Wilmington small businesses and large corporations help with their websites.

Pricing for Chapel Hill, NC Web Maintenance

Our website maintenance plans start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a website maintenance retainer.

Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.

Our Chapel Hill, NC Website Management Packages

Are you getting annoyed by constant notifications regarding available updates? Anxious about the risk of your website experiencing downtime? Our web development team can tackle both issues through active website management, allowing you to rest easy!

Below is a breakdown of everything that is included in our site management plans:

1.) Proactive WordPress Upgrades

We have an in-house team of website professionals ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

1. Site Backup: We kick things off by backing up your website's files and database.
2. Install Updates: Next, we manually install any available updates on your website.
3. Test: After the updates have been installed, we test your website for problems.
4. Finalize: If the updates were successful, you'll be better protected against security threats and malware! If the upgrades aren't successful, we'll discuss next steps.

2.) Remote Website Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

3.) Site Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

In the event of a website outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.

Pricing for Chapel Hill, NC Website Management

You can select between monthly or quarterly options for our website management plans. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

The Platforms We Maintain for Chapel Hill, NC Websites

For Chapel Hill small businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Therefore, we tend to only maintain Chapel Hill websites on these platforms:

• Chapel Hill WordPress Web Support
• Chapel Hill WooCommerce Website Support
• Chapel Hill Shopify Web Maintenance

As a website maintenance agency, we used to maintain and support Joomla and Magento websites for Chapel Hill-area small businesses. However, we chose to move away from those platforms to allow our web maintenance experts to focus more heavily on training and support within the other systems.

Example Website Maintenance Service List for Chapel Hill, NC Organizations

We're often asked for examples of Chapel Hill website support requests after a website launches. We've performed these Chapel Hill website maintenance services in the past and would be happy to do it for you too!

Basic Chapel Hill Website Changes

Your Chapel Hill website might need a paragraph updated, an image changed, or a new page added. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.

Chapel Hill Site Speed Improvements

Let us check your Chapel Hill website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential issues that might be impacting your page speed. This will help improve page load times, which are beneficial to user experience and SEO.

Platform Updates / Security Patches

If your Chapel Hill website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Extension / Plugin Updates

It's important to upgrade your Chapel Hill website's plugins and extensions to reflect the latest updates by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.

Google Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage problems, fix them, and update you on the status. By making Google happy, you'll boost your search engine rankings throughout Chapel Hill and beyond!

Add Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby business in Chapel Hill, and ecommerce product or some other common data type.

Add Open Graph to Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Chapel Hill business.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We'll happily install Google Tag Manager on your Chapel Hill website and teach you how to use it.

Setup Conversion Tracking

If you are interested in understanding the benefit of the website marketing plan for your Chapel Hill website, it is important to setup conversion tracking. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid ads.

Image Optimization

Is your Chapel Hill website slow because of large images? Not a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Integrate a Live Chat

Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your Chapel Hill business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform problems to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

To reduce unwanted submissions on your Chapel Hill website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Are you interested in installing a caching plugin in your Chapel Hill website, but not sure how to properly configure the settings for best site speed? We can recommend caching plugins, or we can install and configure them for you!

Implement SMTP Email

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

IP Address Restrictions

Is your Chapel Hill website getting fake orders, contact submissions, or live chats? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Create Website Backups

Would you like a backup of your Chapel Hill website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Create A/B Testing Rules

Are you a fan of making Chapel Hill web development changes based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Setup 301 Redirects

Do you have a new website or are you removing pages? You will want to create 301 redirects for your Chapel Hill site to prevent broken pages from hurting your search engine optimization. Businesses in and around Chapel Hill have lost a lot of organic traffic because of broken pages. It is a very common mistake when launching new websites, removing content pages, or disabling product pages. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.

Offer Website Training

Do you need help learning how to make updates to your Chapel Hill website? We'll be happy to help if your Chapel Hill website was built on a platform we work with, such as WordPress or Shopify.

Questions to Ask Chapel Hill, NC Web Maintenance Agencies

If you're thinking about signing up for any Chapel Hill website maintenance package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your future experience with their premium North Carolina website support plans before you submit payment or provide website access. Here are some simple questions to ask:

• What kind of security do you have on your site? Do you audit client websites for security?
• When can I expect an average Chapel Hill web maintenance request to be completed?
• Do you outsource your Chapel Hill web maintenance services?
• How much might it cost to maintain an average Chapel Hill website?
• Do you have minimum deductions or minimum billable expenses for Chapel Hill website updates?
• What are your normal hours of operation?
• Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any Chapel Hill website services company before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Chapel Hill, NC Website Support Packages and Tips

Larger companies in and around Chapel Hill often ask us for a web maintenance plan. Whether it's your website, hosting, or domain name, we'll make sure your Chapel Hill small business has a web support plan to ensure optimum performance.

Yearly Chapel Hill web maintenance work

• Check if your web hosting provider has newer servers that your account can be migrated to.
• Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
• Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Chapel Hill.
• Take a look at the websites of your competitors (even those outside Chapel Hill) to see if you're missing out on anything.
• Perform a full security review of your site to ensure nothing has been compromised or left vulnerable.
• Verify structured data, open graph, and social links are all working properly.
• Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
• Remove any unnecessary development or staging websites.

Semi-annual Chapel Hill web maintenance work

• Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
• Ensure you have access to your hosting account and that it isn't expiring soon.
• Make sure you can access your DNS in case anything needs to be changed.
• Make sure your SSL certificate isn't expiring soon.
• Make sure you have remote backups outside Chapel Hill and that your website backup schedule is working.
• Make sure you're running an image optimization service.
• See if there are any browser errors on the website.

Monthly Chapel Hill web maintenance work

• Check for broken links on your website, which negatively impact UX and search engine optimization.
• Make sure your website isn't having performance issues after recent updates.
• Check Google Search Console for any coverage concerns.
• Provide some kind of update to your content to keep your website fresh.
• Check if there are available platform or extension updates.

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