Ohio Website Maintenance Services

Support for Ohio Websites

Our team doesn't just build Ohio websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Ohio Companies

Our web support company works out of a single location and never outsources Ohio web maintenance.

We're the perfect choice for all your Ohio web maintenance needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Ohio web support services because of the emphasis we put on availability and communication. If you need something simple done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!

Our Ohio Web Maintenance Services

Web maintenance is a reactive support service that connects you with the right website designer to fix nearly any site issue. These are some examples of website errors that Ohio website maintenance agencies might fix:

  • Upgrading your website platform to the latest version.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new pages whenever you release something new.
  • Freshen up your blog with new content.
  • Rearranging the navigation menu of your Ohio website.
  • Improving page speed to help you pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing site audit errors or Google Search Console coverage issues.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

Those services are just a taste of what Ohio web maintenance might look like. In fact, Ohio web maintenance is really anything a website designer or internet marketing specialist does to your website to change it in some manner.

Our website maintenance and support agency is happy to provide Akron, Canton, Cincinnati, Cleveland, Columbus, Dayton, Hamilton, Kettering, Lakewood, Newark, Springfield, Toledo, and Youngstown with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Ohio Web Maintenance

While our web maintenance plans have a starting rate of $119.50/hour, pre-purchased blocks of time can bring the cost down to as low as $99.95/hour.

By obtaining a web maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.

We will provide you with a monthly update on the remaining time balance of your pre-purchased website support retainer to keep you informed of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Ohio Website Management Plans

Are you fed up with receiving regular upgrade alerts? Are you anxious about the potential for website downtime? Allow our web development team to alleviate your concerns through proactive website management!

The following is a rundown of the features included in our website management plans:

1.) Proactive Site Updates

With our in-house team of website consultants, we are capable of performing platform updates, template updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

  1. Backup: To begin, we create backups of both your website files and database.
  2. Update: Following that, we manually install any upgrades that are available for your website.
  3. Site Testing: After installing the upgrades, we verify your website for any issues.
  4. Finalize: If the upgrades are successful, your website's protection against security threats and malware will be improved! If the updates are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote Website Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

3.) Site Uptime Monitoring

We monitor your website for service outages using our uptime monitoring system.

In the event of your website going down, an alert will be sent to our web designers, who will then investigate the issue.

Pricing for Ohio Website Management

Our website management plans are available with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Ohio Websites

For Ohio businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website maintenance firm for Ohio websites tends to service only the following platforms:

Example Website Maintenance Service List for Ohio Organizations

We're often asked for examples of Ohio website support requests after a website launches. We've performed these Ohio website maintenance services in the past and would be happy to do it for you too!

Basic Ohio Website Changes

A simple change to your Ohio website might include updating a paragraph on a page, swapping out an image, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website maintenance.

Ohio Site Speed Improvements

If your Ohio website isn't running as fast as it once was, we can review your website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to UX and SEO.

Platform Upgrades / Security Fixes

It's important to keep your Ohio site updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the upgrades are relatively quick to perform, which is a win-win!

Plugin / Extension Updates

It's important to upgrade plugins and extensions on your Ohio website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality concerns.

Google Search Console Fixes

Did you get a report from Google Search Console telling you about a coverage issue? If so, we can fix the coverage glitches, and let you know how it went. Make Google happy, and you'll rank higher throughout Ohio and beyond!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local small business in Ohio, and ecommerce product or some other common data type.

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your site will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Ohio small business.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We can add Google Tag Manager to your Ohio website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking

If you are interested in understanding the benefit of the website advertising service for your Ohio website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Are large images slowing down your Ohio website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Ohio business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Ohio website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Ohio website, but not sure how to properly configure the settings for best website speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Ohio website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Ohio website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design tweaks based on statistical data regarding how users interact with your Ohio web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Ohio website. We've seen businesses in and around Ohio lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make tweaks to your Ohio website? If your Ohio site was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Ohio Website Maintenance Agencies

If you're thinking about signing up for any Ohio website support package, make sure you ask the firm how their services work. By doing this, you'll be able to better understand your relationship with the Ohio web maintenance team before you give them money or give them access to your website. Let's go over some easy questions to ask:

  • How do you handle website security? Do you run security scans of customer websites?
  • What's the delivery time for Ohio website maintenance?
  • Are you outsourcing your Ohio web support plans?
  • What are your Ohio web maintenance costs?
  • Do you have minimum deductions or minimum billable expenses for Ohio website updates?
  • Can you tell me what your normal business hours are?
  • When there are new upgrades on my platform, will you let me know?

We find it beneficial to run these questions by any Ohio site services agency before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Ohio Web Support Plans and Tips

Larger companies in and around Ohio often ask us for a web maintenance plan. Whether it's your website, hosting, or domain name, we'll make sure your Ohio business has a website maintenance plan to ensure optimum performance.

Annual Ohio website support tasks

  • Ask your website hosting agency if they have newer servers you can migrate to.
  • Ask your website designer if your website has a major platform release coming up that will require a lot of work to install.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Look at competitor websites (even those outside of Ohio) to see if you are missing out on new functionality for your own customers.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Make sure structured data, open graph, and social media links are working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Remove any unnecessary development or staging websites.

Semi-annual Ohio web maintenance work

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Ensure you have access to your DNS in case you need to change anything.
  • Check if your SSL certificate will be expiring in the near future.
  • Make sure your website backup schedule is working and you have remote backups.
  • If you have an automated image optimization service, verify it is working properly.
  • Check if the website is throwing any console errors.

Monthly Ohio web maintenance work

  • Check for broken links on your website, which negatively impact UX and search engine optimization.
  • Check for website performance issues from recent updates or changes on the website.
  • Check Google Search Console for any coverage glitches.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension upgrades.

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Web Support Services throughout Ohio

If you've been searching for experienced website maintenance and support agencies serving major cities throughout Ohio, we'll be the website support team you want to contact. Our web maintenance experts frequently offer website maintenance and help in Akron, Canton, Cincinnati, Cleveland, Columbus, Dayton, Hamilton, Kettering, Lakewood, Newark, Springfield, Toledo, or Youngstown throughout Ohio. From easy website updates and platform upgrades, to website training and emergency support, our website support firm will have you covered!

When searching for website consultants to handle website maintenance and support in smaller cities throughout Ohio, we still hope you'll consider our web maintenance packages. We have a full staff of dedicated website specialists ready to help Ohio-area organizations. Whether your business is located in Austintown, Barberton, Beavercreek, Boardman, Bowling Green, Brunswick, Cleveland Heights, Delaware, Dublin, East Cleveland, Fairborn, Fairfield, Findlay, Gahanna, Garfield Heights, Grove City, Hilliard, Huber Heights, Kent, Lancaster, Lima, Mansfield, Marion, Massillon, North Olmsted, North Royalton, Reynoldsburg, Shaker Heights, Stow, Strongsville, Upper Arlington, Warren, Westerville, Westlake , or a different city, our website maintenance firm will be ready to help with all your Ohio website support plans!

Hear what our customers are saying

Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
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Let's Talk About Ohio Web Maintenance!