Ontario Website Maintenance Services

Support for Ontario Websites

Our team doesn't just build Ontario websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for Ontario Organizations

Our web maintenance company works out of a single location and never outsources Ontario web support.

We're the perfect choice for all your Ontario website support needs, including platform upgrades, website performance improvements, security fixes, and issue resolutions.

We emphasize communication and availability for our Ontario website support packages. You'll have no problem getting in touch with a member of our website support team if you need something basic done today or if you have a complicated question that's best explained over the phone!

Our Ontario Web Maintenance Services

Web maintenance is a reactive support service that connects you with the right web designer to fix nearly any website issue. These are some examples of website concerns that Ontario web maintenance agencies might fix:

  • Updating your website platform.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new products or services.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Ontario site.
  • Improve your page performance to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing Google Search Console coverage issues.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible Ontario web maintenance services. Basically, Ontario website maintenance is anything a web developer or internet advertising expert does to change your website.

Our web maintenance and support company is happy to provide Toronto, Gatineau, Hamilton, Kitchener, London, Oshawa, Windsor, St. Catharines, Barrie, Guelph, Kingston, Milton, Brantford, Thunder Bay, Peterborough, Belleville, Welland, North Bay, and Ottawa with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Ontario Web Maintenance

While our website maintenance packages have a starting rate of $119.50/hour, pre-purchased blocks of time can bring the cost down to as low as $99.95/hour.

By obtaining a website maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

You'll receive a monthly update from us to inform you of your pre-purchased web maintenance retainer's remaining time balance, keeping you in the loop about your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Ontario Website Management Packages

Are you fed up with receiving regular update alerts? Are you anxious about the potential for website downtime? Our web development team can mitigate both of your glitches through proactive website management!

Our website management plans encompass the following elements:

1.) Proactive Website Updates

Our team of website experts, who are based in-house, is equipped to perform platform updates, template updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!

  1. Backup: To begin, we create backups of both your website files and database.
  2. Install Update: Subsequently, we proceed to manually install any available upgrades on your website.
  3. Review: We run a test on your website for problems once the updates have been installed.
  4. Finalize: If the upgrades are successful, your website's protection against security threats and malware will be improved! If the updates are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote Site Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

3.) Uptime Monitoring

We keep an eye on your website for service outages through our uptime monitoring system.

If your website experiences downtime, our web developers will be alerted to investigate the issue.

Pricing for Ontario Website Management

Our website management plans are available with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Ontario Websites

For Ontario organizations, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for Ontario websites:

Example Website Maintenance Service List for Ontario Organizations

We're often asked for examples of Ontario website support requests after a website launches. We've performed these Ontario website maintenance services in the past and would be happy to do it for you too!

Basic Ontario Website Changes

Your Ontario website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine website maintenance tasks to keep content fresh for both search engines and visitors.

Ontario Page Performance Improvements

If your Ontario website isn't running as fast as it once was, we can review your website for hosting problems, caching concerns, unoptimized images, console errors, broken links, poor queries, and much more. It'll help improve page load times, which will make users and search engines happy.

Platform Updates / Security Upgrades

It's important to keep your Ontario site updated if it runs on a CMS like WordPress. The upgrades improve security and functionality - sometimes they're quick, so it's an easy win!

Plugin / Extension Updates

If your Ontario website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest tweaks by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality glitches.

Google Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. By making Google happy, you'll boost your search engine rankings throughout Ontario and beyond!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in Ontario, and ecommerce product or some other common data type.

Implement Open Graph on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We can add Google Tag Manager to your Ontario website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking

It's important to setup conversion tracking for your Ontario website if you want to understand the benefits of website marketing. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Image Compression (Optimization)

Do you have a Ontario website that's slow because of large images? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Ontario business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Ontario website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Ontario website, but not sure how to properly configure the settings for best website speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Ontario website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Ontario website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design tweaks based on statistical data regarding how users interact with your Ontario web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Ontario website. We've seen businesses in and around Ontario lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make tweaks to your Ontario website? If your Ontario site was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Ontario Website Maintenance Agencies

If you're thinking about signing up for any Ontario website support package, make sure you ask the firm how their services work. By doing this, you'll be able to better understand your relationship with the Ontario web maintenance team before you give them money or give them access to your website. You can ask these easy questions:

  • What kind of security do you have on your site? Do you audit client websites for security?
  • What is the delivery time for Ontario website maintenance requests?
  • Do you outsource your Ontario web support plans?
  • What are your Ontario web maintenance costs?
  • Are there minimum deductions or minimum billable expenses for Ontario website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new upgrades on my platform, will you let me know?

If you ask any Ontario site services agency these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

Ontario Web Support Plans and Tips

Larger companies in and around Ontario often ask us for a web maintenance plan. Whether it's your website, hosting, or domain name, we'll make sure your Ontario business has a website maintenance plan to ensure optimum performance.

Annual Ontario website support tasks

  • Check if your website hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Ontario.
  • Look at competitor websites (even those outside of Ontario) to see if you are missing out on new functionality for your own customers.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Ensure that structured data, open graph, and social media links are all working.
  • Remove any unnecessary third party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Delete any development or staging websites you don't need.

Semi-annual Ontario web support duties

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Find out if your SSL certificate will expire soon.
  • Make sure you have remote backups outside Ontario and that your website backup schedule is working.
  • Make sure you're running an image optimization service.
  • Check if the website is throwing any console errors.

Monthly Ontario website support tasks

  • Check for broken links on your website, which negatively impact UX and search engine optimization.
  • Check your site for performance glitches after recent updates or changes.
  • See if there's anything wrong being reported within Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • See if there are any updates for your website platform or extensions.

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Web Maintenance Services throughout Ontario

If you've been looking for experienced web maintenance and support agencies serving major cities throughout Ontario, we'll be the web maintenance team you want to contact. Our website maintenance consultants frequently offer website support and help in Toronto, Gatineau, Hamilton, Kitchener, London, Oshawa, Windsor, St. Catharines, Barrie, Guelph, Kingston, Milton, Brantford, Thunder Bay, Peterborough, Belleville, Welland, North Bay, or Ottawa throughout Ontario. From easy website upgrades and platform updates, to website training and emergency support, our web maintenance firm will have you covered!

When searching for website experts to handle web maintenance and support in smaller cities throughout Ontario, we still hope you'll consider our website maintenance packages. We have a full staff of dedicated website experts ready to help Ontario-area companies. Whether your business is located in Toronto, Ottawa, Hamilton, Kitchener, London, Oshawa, Windsor, Niagara Falls, Barrie, Guelph, Kanata, Kingston, Milton, Brantford, Thunder Bay, Sudbury, Peterborough, or a different city, our website support firm will be ready to help with all your Ontario web maintenance plans!

Hear what our customers are saying

Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
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