Oshawa, ON Website Maintenance Services

Support for Oshawa Websites

Our team doesn't just build Oshawa websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Maintenance Consultants for Oshawa, ON Small Businesses

Our web maintenance agency works out of a single location and never outsources Oshawa website maintenance.

Because of this, our web support agency is the best choice for all your Oshawa website support needs, including website platform upgrades, page speed improvements, website security fixes, and website issue resolutions.

We're the perfect choice for all your Oshawa web maintenance needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

We emphasize availability and communication for our Oshawa web maintenance packages. You'll have no problem getting in touch with a member of our website support team if you need something basic done today or if you have a complicated question that's best explained over the phone!

Our Oshawa, ON Web Maintenance Services

Web maintenance is a reactive support service that connects you with the right website developer to fix nearly any site issue. Here are a few examples of website errors that might need Oshawa website maintenance:

  • Updating your website platform.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new information.
  • Staying fresh with new blog content.
  • Rearranging your Oshawa site's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing Google Search Console coverage concerns.
  • Adding structured data, open graph tags, etc.
  • Providing solutions to other website issues.

These are just a few of the Oshawa website maintenance services we offer. In fact, Oshawa web support is basically anything a website developer or online marketer does to your website.

In addition to supporting Oshawa-area websites, our web support company also offers Toronto, Gatineau, Hamilton, Kitchener, London, Windsor, St. Catharines, Barrie, Guelph, Kingston, Milton, Brantford, Thunder Bay, Peterborough, Belleville, Welland, North Bay, and Ottawa small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Oshawa, ON Web Maintenance

Our web maintenance plans start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Oshawa, ON Website Management Services

Are you getting annoyed by constant notifications regarding available updates? Concerned about the possibility of website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive WordPress Updates

Our in-house team of website consultants is available to perform platform, template, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

  1. Site Backup: We kick things off by backing up your website's files and database.
  2. Update: We then manually update your website by installing any available updates.
  3. Test: Once the updates have been installed, we perform a thorough check of your website to identify any glitches.
  4. Finalize: If the updates were successful, you'll be better protected against security threats and malware! If the upgrades aren't successful, we'll discuss next steps.

2.) Remotely Stored Site Backups

To mitigate the risk of data loss, we keep remote backups of both your site and database stored safely.

3.) Site Uptime Monitoring

Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.

If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.

Pricing for Oshawa, ON Website Management

You can select between monthly or quarterly options for our website management plans. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Oshawa, ON Websites

For Oshawa organizations, we have a team of web designers and web developers who have experience with multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Oshawa websites:

  • Oshawa WordPress Web Maintenance
  • Oshawa WooCommerce Website Maintenance
  • Oshawa Shopify Web Support
  • As a website support company, we used to maintain and support Joomla and Magento websites for Oshawa-area companies. However, we chose not to use those platforms so our web support specialists could focus on training and support within the more popular platforms.

Example Web Maintenance Service List for Oshawa, ON Businesses

We're often asked for examples of Oshawa website maintenance requests after a site launches. The following are some examples of Oshawa website support plans we've provided in the past.

Easy Oshawa Website Changes

Your Oshawa website might need a paragraph updated, an image changed, or a new page added. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.

Oshawa Page Speed Improvements

Let us check your Oshawa website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential glitches that might be impacting your website performance. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Fixes

If your Oshawa website is running on a content management system, like WordPress, it is important to keep the platform updated. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Plugin / Extension Updates

It's important to update your Oshawa website's plugins and extensions to reflect the latest tweaks by the developers. It's similar to updating the CMS platform since it helps patch security and functionality concerns.

Fixing Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage glitches, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Oshawa and beyond!

Add Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Oshawa or an ecommerce product.

Implement Open Graph on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Implement Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We'll happily install Google Tag Manager on your Oshawa website and teach you how to use it.

Setup Conversion Tracking

It's important to setup conversion tracking for your Oshawa website if you want to understand the benefits of website advertising. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Optimization

Do you have a Oshawa website that's slow because of large images? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Integrate a Live Chat

Would you like to try live chat? If you'd like us to recommend the best live chat system for your Oshawa business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Logs for Issues

Do you have a lot of error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.

Setup reCaptcha on Forms

We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Oshawa website.

Install a Caching Plugin

Interested in installing a caching plugin for your Oshawa website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Implement SMTP Email

If you want to improve email deliverability, we can set up your contact form and site platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Is your Oshawa website getting fake orders, contact submissions, or live chats? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Oshawa website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design tweaks based on statistical data regarding how users interact with your Oshawa web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Oshawa website. We've seen businesses in and around Oshawa lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make tweaks to your Oshawa website? If your Oshawa site was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Oshawa, ON Website Maintenance Agencies

If you're thinking about signing up for any Oshawa website support package, make sure you ask the company how their services work. It'll give you a better idea of the experience you'll have with their premium Ontario web maintenance plans prior to making payment and providing site access. You can ask these simple questions:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • When can I expect an average Oshawa website maintenance request to be completed?
  • Is your Oshawa web support outsourced?
  • How much might it cost to maintain an average Oshawa website?
  • Are there any minimum deductions or minimum billable expenses for Oshawa website updates?
  • Can you tell me what your normal business hours are?
  • Will you keep me informed about new updates within my platform?

If you ask any Oshawa website services company these questions before subscribing to their web support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

Oshawa, ON Web Maintenance Packages and Tips

Larger companies in and around Oshawa often ask us for a web support plan. We can help your Oshawa small business set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.

Annual Oshawa website maintenance tasks

  • Check if your website hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your website.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Oshawa.
  • Take a look at the websites of your competitors (even those outside Oshawa) to see if you're missing out on anything.
  • Ensure your website is secure by performing a full security review.
  • Make sure structured data, open graph, and social links are working.
  • Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
  • Delete any development or staging websites you don't need.

Semi-annual Oshawa website maintenance tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check that your hosting account isn't about to expire and you can access it.
  • Make sure you have access to your DNS.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure you have remote backups outside Oshawa and that your website backup schedule is working.
  • If you have an automated image optimization service, verify it is working properly.
  • See if there are any console errors on the website.

Monthly Oshawa web support duties

  • Ensure your website doesn't have any broken links, which affect UX and search engine optimization.
  • Check your site for performance glitches after recent updates or changes.
  • See if there's anything wrong being reported within Google Search Console.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • Take a look at your website platform and extensions for any available updates.

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Hear what our customers are saying

George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
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Let's Talk About Oshawa, ON Web Maintenance!