Peterborough, ON Website Maintenance Services

Our Peterborough, ON Web Maintenance Services

We see website maintenance as a reactive support service where we provide your Peterborough organization with the right website developer resources to fix just about any problem. These are some examples of website issues that Peterborough web support companies might fix:

• Updating your website platform.
• Keeping apps and plugins updated for better security and functionality.
• Adding new web pages as you release new products or services.
• Freshen up your blog with new content.
• Rearranging the navigation menu of your Peterborough website.
• Improving website speed to help you pass Google Core Web Vitals.
• Taking backups of your website's files and databases.
• Modifying the look and feel of your website's design.
• Fixing Google Search Console coverage concerns.
• Enhancing technical search engine optimization with structured data, open graph tags, etc.
• Providing solutions to other website issues.

Those services are just a taste of what Peterborough web support might look like. Basically, Peterborough website support is anything a internet marketer or web developer does to change your website.

In addition to supporting Peterborough-area websites, our web support agency also offers Toronto, Gatineau, Hamilton, Kitchener, London, Oshawa, Windsor, St. Catharines, Barrie, Guelph, Kingston, Milton, Brantford, Thunder Bay, Belleville, Welland, North Bay, and Ottawa small businesses and large corporations help with their websites.

Pricing for Peterborough, ON Web Maintenance

We charge a base rate of $119.50 per hour for our website maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a website maintenance retainer.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Our Peterborough, ON Website Management Services

Have you grown weary of being notified about updates that are available? Anxious about the risk of your website experiencing downtime? By utilizing proactive site management, our web development team can handle both worries and keep your website running smoothly!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive Website Upgrades

You can rely on our team of website specialists to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

1. Backup: We start by taking backups of your website files and database.
2. Install Updates: Next, we manually install any available updates on your website.
3. Test: After the updates have been installed, we test your website for errors.
4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remotely Stored Site Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

3.) Site Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

In the event of a website outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.

Pricing for Peterborough, ON Website Management

We offer site management plans in both monthly and quarterly durations for your convenience. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

The Platforms We Maintain for Peterborough, ON Websites

With years of experience developing websites for Peterborough small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for Peterborough websites:

• Peterborough WordPress Website Maintenance
• Peterborough WooCommerce Web Support
• Peterborough Shopify Website Support

In the past, we provided web maintenance and support for Joomla and Magento platforms of Peterborough businesses. However, we chose to move away from those platforms to allow our website maintenance consultants to focus more heavily on training and support within the other systems.

Example Website Support Service List for Peterborough, ON Small Businesses

After the launch of a website, we're often asked for detailed examples of Peterborough website maintenance requests. We've performed these Peterborough web support plans in the past and would be happy to do it for you too!

Easy Peterborough Website Changes

Changes to your Peterborough website could be as easy as updating a paragraph, swapping images, or adding a new page. These are just normal, routine website support tasks to keep content fresh for both search engines and visitors.

Peterborough Site Performance Improvements

If your Peterborough website isn't running as fast as it once was, we can review your website for hosting glitches, caching issues, unoptimized images, browser errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to UX and search engine optimization.

Platform Updates / Security Patches

If your Peterborough website is running on a content management system, like WordPress, it is important to keep the platform updated. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Extension / Plugin Updates

It's important to upgrade your Peterborough website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality issues.

Google Search Console Issues

Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage problems, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Peterborough and beyond!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in Peterborough, and ecommerce product or some other common data type.

Add Open Graph to Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social platforms when people share links of your Peterborough business.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We can add Google Tag Manager to your Peterborough website and even teach you how to use it.

Setup Conversion Tracking

Tracking conversions is important if you want to understand the benefits of digital marketing for your Peterborough website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Image Optimization

Are large images slowing down your Peterborough website? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Integrate a Live Chat

Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Peterborough business!

Review Error Logs for Issues

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform errors to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Peterborough website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Implement a Caching Plugin

Looking to install a caching plugin on your Peterborough website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

Restrict IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Run Website & Database Backups

Would you like a backup of your Peterborough website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Testing Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Peterborough web page? A/B testing can help you decide between two or more design layouts based on the data collected.

Add 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your Peterborough site to prevent broken pages from hurting your search engine optimization. Businesses in and around Peterborough have lost a lot of organic traffic because of broken pages. It is a very common mistake when launching new websites, removing content pages, or disabling product pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Offer Website Training

Want to learn how to make basic edits to your Peterborough website? We'll be happy to help if your Peterborough website was built on a platform we work with, such as Shopify or WordPress.

Questions to Ask Peterborough, ON Web Maintenance Companies

Ask the Peterborough web support agency some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their professional Ontario website maintenance services before you submit payment or provide website access. You can ask these easy questions:

• Can you tell me how you handle website security? Do you run site security scans for companies?
• What is the delivery time for Peterborough website maintenance requests?
• Are you outsourcing your Peterborough web support services?
• What are your Peterborough website support costs?
• Do you have minimum deductions or minimum billable expenses for Peterborough website updates?
• What are your normal hours of operation?
• Will you keep me informed about new updates within my platform?

If you ask any Peterborough website services firm these questions before subscribing to their website support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected delivery time for important requests.

Peterborough, ON Website Maintenance Services and Tips

Companies in and around Peterborough often ask us for a website support plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your Peterborough organization has a web maintenance plan to ensure optimum performance.

Yearly Peterborough web support duties

• Message your web hosting firm to see if they have upgraded servers you can switch your website to for faster page speeds.
• Check if your website platform has a new major release that will require an extensive website migration.
• Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
• Look at competitor websites (even those outside of Peterborough) to see if you are missing out on new functionality for your own customers.
• Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
• Verify structured data, open graph, and social links are all working properly.
• Verify the necessity of any external tracking, live chat, or heat map scripts that are installed.
• Delete any development or staging websites you don't need.

Semi-annual Peterborough website support tasks

• Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
• Check your hosting account credentials and make sure it's not about to expire.
• Make sure you can access your DNS in case anything needs to be changed.
• Check if your SSL certificate will be expiring in the near future.
• Make sure you have remote backups outside Peterborough and that your website backup schedule is working.
• If you have an automated image optimization service, verify it is working properly.
• Make sure the website doesn't throw any browser errors.

Monthly Peterborough web maintenance tasks

• Check for broken links on your website, which negatively impact user experience and SEO.
• Make sure your website isn't having performance errors after recent upgrades.
• Check Google Search Console for any coverage problems.
• Provide some kind of update to your content to keep your website fresh.
• Check if there are available platform or extension updates.

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