Thunder Bay, ON Website Maintenance Services
Support for Thunder Bay Websites
Our team doesn't just build Thunder Bay websites; we also offer website maintenance and support services because we know questions and concerns come up!
Web Maintenance Services
Website Maintenance Consultants for Thunder Bay, ON Businesses
We are a web maintenance firm with a team of website specialists that works from a single location and never outsources Thunder Bay web maintenance services.
We're the perfect choice for all your Thunder Bay web maintenance needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Thunder Bay web support services because of the emphasis we put on availability and communication. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
Our Thunder Bay, ON Website Maintenance Services
We view web maintenance to be a reactive support service that provides your Thunder Bay small business with the appropriate web developer resources to solve nearly any website problem. These are some examples of website issues that Thunder Bay web support companies might fix:
- Upgrading your website platform to the latest version.
- Keeping apps and plugins updated for better security and functionality.
- Adding new pages whenever you release something new.
- Freshen up your blog with new content.
- Rearranging the navigation menu of your Thunder Bay website.
- Making your page faster to pass Google Core Web Vitals.
- Taking backups of your website's files and databases.
- Making your website look and feel better.
- Fixing Google Search Console coverage concerns.
- Enhancing technical search engine optimization with structured data, open graph tags, etc.
- Providing solutions to other website issues.
These are just a few of the Thunder Bay web support services we offer. In fact, Thunder Bay website support is really anything a web developer or digital marketer does to your website to change it in some manner.
In addition to supporting Thunder Bay-area websites, our web support agency also offers Toronto, Gatineau, Hamilton, Kitchener, London, Oshawa, Windsor, St. Catharines, Barrie, Guelph, Kingston, Milton, Brantford, Peterborough, Belleville, Welland, North Bay, and Ottawa small businesses and large corporations help with their websites.
A Few of Our Web Maintenance & Support Specialists
Pricing for Thunder Bay, ON Web Maintenance
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a website maintenance retainer.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Invoiced Monthly
$ 119.50/hr
- Existing Clients Only
- Any Time Spent Billed Monthly
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Pre-Purchased Block of Time
As Low As $99.95/hr
- Dedicated Account Manager
- No Contracts, Auto-Renewals, or Expirations
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Our Thunder Bay, ON Website Management Services
Tired of being warned about available updates? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive site management!
Take a look at what is covered in our website management plans, outlined for you below:
1.) Proactive Site Updates
You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
- Backup: We start by taking backups of your website files and database.
- Update: We then manually update your website by installing any available updates.
- Test: After the updates have been installed, we test your website for errors.
- Finish Up: Your website will be better protected against security threats and malware if the updates are successful. In the event the upgrades are unsuccessful, we'll work together to determine the best course of action.
2.) Remotely Stored Site Backups
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
3.) Site Uptime Monitoring
Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Pricing for Thunder Bay, ON Website Management
Our website management plans are offered in monthly and quarterly options. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
Quarterly Management
$ 150/qtr
- Quarterly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
Monthly Management
$ 125/mo
- Monthly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
The Platforms We Maintain for Thunder Bay, ON Websites
We have a diverse team of web designers and web developers, for Thunder Bay companies, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website support firm for Thunder Bay websites tends to service only the following platforms:
- Thunder Bay WordPress Web Maintenance
- Thunder Bay WooCommerce Website Maintenance
- Thunder Bay Shopify Web Support
In the past, we provided website maintenance and support for Joomla and Magento platforms of Thunder Bay small businesses. However, we chose not to use those platforms so our website maintenance consultants could focus on training and support within the more popular platforms.
Questions to Ask Thunder Bay, ON Website Support Firms
Before signing up for any Thunder Bay web maintenance package, it is important to ask the Thunder Bay website maintenance firm some questions about how their services work. By doing this, you'll be able to better understand your future experience with their expert Ontario web maintenance packages before you submit payment or provide website access. Let's go over some basic questions to ask:
- Can you tell me how you handle website security? Do you scan website security scans for businesses?
- What's the turnaround time for Thunder Bay web maintenance?
- Are you outsourcing your Thunder Bay website maintenance services?
- What are your Thunder Bay web support costs?
- Are there any minimum deductions or minimum billable expenses for Thunder Bay website updates?
- What are your normal hours of operation?
- How will I know about new updates to my platform?
If you ask any Thunder Bay website services company these questions before subscribing to their web support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.
Hear what our customers are saying
Cassie Richards
Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
George Ormond
Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Rummeles Fine Jewelry
Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Wendy Bottesi
Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Tara Candland
Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Alo Health
WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
FREE Website Maintenance Consultation
Schedule a no cost, no obligation phone call to discuss website maintenance with our team. It's quick and easy!
