Our team doesn't just build Thunder Bay websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web maintenance firm with a team of website specialists that works from a single location and never outsources Thunder Bay web maintenance services.
We're the perfect choice for all your Thunder Bay web maintenance needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Thunder Bay web support services because of the emphasis we put on availability and communication. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We view web maintenance to be a reactive support service that provides your Thunder Bay small business with the appropriate web developer resources to solve nearly any website problem. These are some examples of website issues that Thunder Bay web support companies might fix:
These are just a few of the Thunder Bay web support services we offer. In fact, Thunder Bay website support is really anything a web developer or digital marketer does to your website to change it in some manner.
In addition to supporting Thunder Bay-area websites, our web support agency also offers Toronto, Gatineau, Hamilton, Kitchener, London, Oshawa, Windsor, St. Catharines, Barrie, Guelph, Kingston, Milton, Brantford, Peterborough, Belleville, Welland, North Bay, and Ottawa small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a website maintenance retainer.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Tired of being warned about available updates? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive site management!
Take a look at what is covered in our website management plans, outlined for you below:
You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
We have a diverse team of web designers and web developers, for Thunder Bay companies, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website support firm for Thunder Bay websites tends to service only the following platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Thunder Bay small businesses. However, we chose not to use those platforms so our website maintenance consultants could focus on training and support within the more popular platforms.
Before signing up for any Thunder Bay web maintenance package, it is important to ask the Thunder Bay website maintenance firm some questions about how their services work. By doing this, you'll be able to better understand your future experience with their expert Ontario web maintenance packages before you submit payment or provide website access. Let's go over some basic questions to ask:
If you ask any Thunder Bay website services company these questions before subscribing to their web support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.