Our team doesn't just build York websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web support company with a team of website experts that never outsources York website maintenance to anyone.
This makes our web support agency the perfect choice to provide all your York website support needs, including website platform upgrades, page speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your York website maintenance packages because of the emphasis we put on communication and availability. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
We see web maintenance as a reactive support service where we provide your York business with the right website developer resources to fix just about any problem. There are many examples of site glitches that might require service from York web maintenance firms, including:
Those services are just a taste of what York website maintenance might look like. In fact, York web support is basically anything a website developer or internet marketer does to your website.
In addition to supporting York-area websites, our website maintenance firm also offers Allentown, Erie, Harrisburg, Lancaster, Philadelphia, Pittsburgh, Reading, Upper Darby, small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Have you grown weary of being notified about updates that are available? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Take a look at what is covered in our site management plans, outlined for you below:
You can rely on our team of website professionals to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.
If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for York organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for York websites tends to service only the following platforms:
As a web maintenance agency, we used to maintain and support Joomla and Magento websites for York-area small businesses. However, we chose not to use those platforms so our web support specialists could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of York web support requests. Here are several examples of York website support packages we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your York site could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.
Let us check your York website for hosting, caching, image optimization, browser errors, broken links, poor database queries, and other potential glitches that might be impacting your page speed. User experience and search engine optimization will both benefit from better page load times.
If your York website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
It's important to update your York website's plugins and extensions to reflect the latest tweaks by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality glitches.
Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. This will help your search engine rankings, throughout York and beyond, by making Google happy!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local York business, or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Interested in using Google Tag Manager for managing custom scripts? Not a problem! We can add Google Tag Manager to your York website and even give you a crash course in using Google Tag Manager.
Tracking conversions is important if you want to understand the benefits of online marketing for your York website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or PPC advertising.
Is your York website slow because of large images? That won't be a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your York business, install the tracking code, and customize the design for your branding, we can do it!
Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.
If spambots are attacking your York website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your York website, but not sure how to properly configure the settings for best page speed? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your York site being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your York website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your York web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your York website. We've seen businesses in and around York lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your York website? If your York website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the York web support company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their premium Pennsylvania web maintenance plans before you submit payment and provide site access. Let's go over some simple questions to ask:
We find it beneficial to run these questions by any York website services company before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Companies in and around York often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your York small business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.