York, PA Website Maintenance Services

Support for York Websites

Our team doesn't just build York websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for York, PA Companies

We're a web support company with a team of website experts that never outsources York website maintenance to anyone.

This makes our web support agency the perfect choice to provide all your York website support needs, including website platform upgrades, page speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your York website maintenance packages because of the emphasis we put on communication and availability. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our York, PA Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your York business with the right website developer resources to fix just about any problem. There are many examples of site glitches that might require service from York web maintenance firms, including:

  • Upgrading your website platform to the latest version.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Freshen up your blog with new content.
  • Rearranging your York site's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing website scan issues or Google Search Console coverage problems.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing solutions to other website errors.

Those services are just a taste of what York website maintenance might look like. In fact, York web support is basically anything a website developer or internet marketer does to your website.

In addition to supporting York-area websites, our website maintenance firm also offers Allentown, Erie, Harrisburg, Lancaster, Philadelphia, Pittsburgh, Reading, Upper Darby, small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

David WJake FJustin FDrew PDana CMicah S

Pricing for York, PA Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our York, PA Website Management Services

Have you grown weary of being notified about updates that are available? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Take a look at what is covered in our site management plans, outlined for you below:

1.) Proactive WordPress Upgrades

You can rely on our team of website professionals to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

  1. Site Backup: We kick things off by backing up your website's files and database.
  2. Update: We then manually upgrade your website by installing any available updates.
  3. Test: Our next step involves testing your website for any potential problems following the installation of updates.
  4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Website Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

3.) Site Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Pricing for York, PA Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for York, PA Websites

With years of experience developing websites for York organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for York websites tends to service only the following platforms:

  • York WordPress Website Maintenance
  • York WooCommerce Web Support
  • York Shopify Website Support
  • As a web maintenance agency, we used to maintain and support Joomla and Magento websites for York-area small businesses. However, we chose not to use those platforms so our web support specialists could focus on training and support within the more popular platforms.

Example Web Maintenance Service List for York, PA Companies

After the launch of a website, we're often asked for detailed examples of York web support requests. Here are several examples of York website support packages we've been asked to perform in the past and would be more than happy to provide to you!

Simple York Website Tweaks

Changes to your York site could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.

York Site Performance Improvements

Let us check your York website for hosting, caching, image optimization, browser errors, broken links, poor database queries, and other potential glitches that might be impacting your page speed. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Upgrades

If your York website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Extension / Plugin Upgrades

It's important to update your York website's plugins and extensions to reflect the latest tweaks by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality glitches.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. This will help your search engine rankings, throughout York and beyond, by making Google happy!

Setup Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local York business, or an ecommerce product.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? Not a problem! We can add Google Tag Manager to your York website and even give you a crash course in using Google Tag Manager.

Setup Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online marketing for your York website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or PPC advertising.

Image Compression (Optimization)

Is your York website slow because of large images? That won't be a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your York business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Logs for Issues

Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.

Integrate reCaptcha on Contact Forms

If spambots are attacking your York website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your York website, but not sure how to properly configure the settings for best page speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your York site being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your York website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your York web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your York website. We've seen businesses in and around York lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your York website? If your York website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask York, PA Web Maintenance Firms

Ask the York web support company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their premium Pennsylvania web maintenance plans before you submit payment and provide site access. Let's go over some simple questions to ask:

  • Can you tell me how you handle website security? Do you scan website security scans for companies?
  • When can I expect an average York web maintenance request to be completed?
  • Are you outsourcing your York web maintenance services?
  • How much might it cost to maintain an average York website?
  • Are there any minimum deductions or minimum billable expenses for York website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any York website services company before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

York, PA Website Support Packages and Tips

Companies in and around York often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your York small business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Yearly York web maintenance work

  • Message your web hosting company to see if they have upgraded servers you can switch your website to for faster page speeds.
  • Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your site.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Take a look at the websites of your competitors (even those outside York) to see if you're missing out on anything.
  • Ensure your website is secure by performing a full security review.
  • Ensure that structured data, open graph, and social links are all working.
  • Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
  • Remove any unnecessary development or staging websites.

Semi-annual York web support duties

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Make sure you have remote backups outside York and that your website backup schedule is working.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any browser errors.

Monthly York web support duties

  • Look for broken links on your website, which hurts SEO and user experience.
  • Make sure your website isn't having performance concerns after recent updates.
  • See if there's anything wrong being reported within Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Take a look at your website platform and extensions for any available updates.

800-796-8263 Email Us

Hear what our customers are saying

Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Email Us

Let's Talk About York, PA Web Maintenance!