Our team doesn't just build Quebec websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web maintenance agency with a team of website consultants that works from a single location and never outsources Quebec website support services.
This makes our web maintenance firm the perfect choice to provide all your Quebec website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your site.
We emphasize communication and availability for our Quebec website maintenance services. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.
We view website maintenance to be a reactive support service that provides your Quebec organization with the appropriate website designer resources to solve nearly any website problem. There are many examples of website problems that might require service from Quebec website support firms, including:
The previously mentioned services are just a glimpse of what we view as possible Quebec website support packages. In fact, Quebec web maintenance is basically anything a website designer or internet marketer does to your website.
Our web maintenance and support firm is happy to provide Montréal, and Québec with fast website support services.
Our web maintenance services start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.
With the purchase of a website maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.
It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.
Are you tired of receiving constant update warnings? Are you concerned about potential website downtime? Our web development team can mitigate both of your problems through proactive website management!
Here is a summary of what our website management plans entail:
Our team of website consultants, who are based in-house, is equipped to perform platform updates, template updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!
To help mitigate the risk of data loss, we maintain remote backups of both your website and database.
We keep an eye on your website for service outages through our uptime monitoring system.
An alert will be dispatched to our website developers if your website goes down, enabling us to examine the issue.
We provide website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.
We have a diverse team of web designers and web developers, for Quebec businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Quebec websites:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Quebec businesses. However, we chose to move away from those platforms to allow our website support experts to focus more heavily on training and support within the other systems.
We are often asked for detailed examples of Quebec web support requests that might come up after the launch of a website. Here are several examples of Quebec web maintenance packages we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Quebec website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.
If your Quebec website isn't running as fast as it once was, we can review your website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to UX and SEO.
It's important to keep your Quebec website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
If your Quebec website has functionality developed and maintained by a third-party, it is important to upgrade those plugins and extensions to include the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.
Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage problems, fix them, and update you on the status. This will help your search engine placements, throughout Quebec and beyond, by making Google happy!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local area Quebec small business, or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We'll happily install Google Tag Manager on your Quebec website and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of website advertising for your Quebec website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Are large images slowing down your Quebec website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Quebec business!
Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.
If spambots are attacking your Quebec website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your Quebec website, but not sure how to properly configure the settings for best website speed? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail.
Is your Quebec website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Quebec website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design tweaks based on statistical data regarding how users interact with your Quebec web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Quebec website. We've seen businesses in and around Quebec lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make tweaks to your Quebec website? If your Quebec site was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
Before signing up for any Quebec website support package, it is important to ask the Quebec web maintenance agency some questions about how their services work. This will help you get a better idea of the relationship you will have with the Quebec website maintenance team before you give them money, provide them site access, and give them complete access to your website for one of their web maintenance packages. You can ask these easy questions:
If you ask these questions to Quebec website services companies, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
We are often asked for a web support plan by larger companies in and around Quebec looking to establish routines and procedures within their IT department. We are happy to help your Quebec business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.
If you've been searching for experienced web maintenance and support companies serving major cities throughout Quebec, we'll be the web support team you want to contact. Our website support experts frequently offer website maintenance and help in Montréal, or Québec throughout Quebec. From simple website updates and platform updates, to website training and emergency support, our web support agency will have you covered!
When searching for website consultants to handle website maintenance and support in smaller cities throughout Quebec, we still hope you'll consider our web maintenance services. We have a full staff of dedicated website consultants ready to help Quebec-area businesses. Whether your small business is located in Montreal, Quebec, Gatineau, Sherbrooke, Trois-Rivieres, Chicoutimi, Saint-Jerome, Saint-Jean-sur-Richelieu, Chateauguay, Drummondville, Granby, Beloeil, or a different city, our website maintenance agency will be ready to help with all your Quebec website support packages!