Québec Website Maintenance Services

Support for Quebec Websites

Our team doesn't just build Quebec websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Maintenance Consultants for Quebec Small Businesses

We are a web maintenance agency with a team of website consultants that works from a single location and never outsources Quebec website support services.

This makes our web maintenance firm the perfect choice to provide all your Quebec website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your site.

We emphasize communication and availability for our Quebec website maintenance services. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our Quebec Web Maintenance Services

We view website maintenance to be a reactive support service that provides your Quebec organization with the appropriate website designer resources to solve nearly any website problem. There are many examples of website problems that might require service from Quebec website support firms, including:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Quebec website.
  • Improving site speed to help you pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Troubleshooting Google Search Console coverage errors.
  • Improving technical search engine optimization by adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible Quebec website support packages. In fact, Quebec web maintenance is basically anything a website designer or internet marketer does to your website.

Our web maintenance and support firm is happy to provide Montréal, and Québec with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Quebec Website Maintenance

Our web maintenance services start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

With the purchase of a website maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Quebec Website Management Services

Are you tired of receiving constant update warnings? Are you concerned about potential website downtime? Our web development team can mitigate both of your problems through proactive website management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Updates

Our team of website consultants, who are based in-house, is equipped to perform platform updates, template updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!

  1. Backup: To begin, we create backups of both your website files and database.
  2. Update: Following that, we manually install any upgrades that are available for your website.
  3. Review: We run a test on your website for glitches once the updates have been installed.
  4. Finalize: If the upgrades are successful, your website's protection against security threats and malware will be improved! If the updates are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote File & Database Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

3.) Uptime Monitoring

We keep an eye on your website for service outages through our uptime monitoring system.

An alert will be dispatched to our website developers if your website goes down, enabling us to examine the issue.

Pricing for Quebec Website Management

We provide website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Quebec Websites

We have a diverse team of web designers and web developers, for Quebec businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Quebec websites:

Example Web Maintenance Service List for Quebec Small Businesses

We are often asked for detailed examples of Quebec web support requests that might come up after the launch of a website. Here are several examples of Quebec web maintenance packages we've been asked to perform in the past and would be more than happy to provide to you!

Simple Quebec Website Tweaks

Changes to your Quebec website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.

Quebec Site Speed Improvements

If your Quebec website isn't running as fast as it once was, we can review your website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to UX and SEO.

Platform Upgrades / Security Updates

It's important to keep your Quebec website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Upgrades

If your Quebec website has functionality developed and maintained by a third-party, it is important to upgrade those plugins and extensions to include the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage problems, fix them, and update you on the status. This will help your search engine placements, throughout Quebec and beyond, by making Google happy!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local area Quebec small business, or an ecommerce product.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We'll happily install Google Tag Manager on your Quebec website and teach you how to use it.

Setup Conversion Tracking

Tracking conversions is important if you want to understand the benefits of website advertising for your Quebec website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Are large images slowing down your Quebec website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Quebec business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Quebec website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Quebec website, but not sure how to properly configure the settings for best website speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Quebec website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Quebec website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design tweaks based on statistical data regarding how users interact with your Quebec web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Quebec website. We've seen businesses in and around Quebec lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make tweaks to your Quebec website? If your Quebec site was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Quebec Website Maintenance Agencies

Before signing up for any Quebec website support package, it is important to ask the Quebec web maintenance agency some questions about how their services work. This will help you get a better idea of the relationship you will have with the Quebec website maintenance team before you give them money, provide them site access, and give them complete access to your website for one of their web maintenance packages. You can ask these easy questions:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • When can I expect an average Quebec web maintenance request to be completed?
  • Do you outsource your Quebec website maintenance packages?
  • What are your Quebec website support costs?
  • Do you have minimum deductions or minimum billable expenses for Quebec website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new upgrades on my platform, will you let me know?

If you ask these questions to Quebec website services companies, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Quebec Web Maintenance Plans and Tips

We are often asked for a web support plan by larger companies in and around Quebec looking to establish routines and procedures within their IT department. We are happy to help your Quebec business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Yearly Quebec web support duties

  • Message your web hosting agency to see if they have upgraded servers you can switch your website to for faster site speed.
  • Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Quebec.
  • Look at competitor websites (even those outside of Quebec) to see if you are missing out on new functionality for your own customers.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Ensure that structured data, open graph, and social media links are all working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Take down any unnecessary development or staging sites.

Semi-annual Quebec website maintenance tasks

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Make sure you have remote backups outside Quebec and that your website backup schedule is working.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any browser errors.

Monthly Quebec web support duties

  • Look for broken links on your website, which hurts SEO and UX.
  • Make sure your website isn't having performance concerns after recent upgrades.
  • See if there's anything wrong being reported within Google Search Console.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension upgrades.

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Web Support Plans throughout Quebec

If you've been searching for experienced web maintenance and support companies serving major cities throughout Quebec, we'll be the web support team you want to contact. Our website support experts frequently offer website maintenance and help in Montréal, or Québec throughout Quebec. From simple website updates and platform updates, to website training and emergency support, our web support agency will have you covered!

When searching for website consultants to handle website maintenance and support in smaller cities throughout Quebec, we still hope you'll consider our web maintenance services. We have a full staff of dedicated website consultants ready to help Quebec-area businesses. Whether your small business is located in Montreal, Quebec, Gatineau, Sherbrooke, Trois-Rivieres, Chicoutimi, Saint-Jerome, Saint-Jean-sur-Richelieu, Chateauguay, Drummondville, Granby, Beloeil, or a different city, our website maintenance agency will be ready to help with all your Quebec website support packages!

Hear what our customers are saying

Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
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