Rhode Island Website Maintenance Services

Support for Rhode Island Websites

Our team doesn't just build Rhode Island websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for Rhode Island Small Businesses

Our website maintenance agency works out of a single location and never outsources Rhode Island website support.

We're the perfect choice for all your Rhode Island web maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Rhode Island website maintenance packages because of the emphasis we put on communication and availability. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!

Our Rhode Island Website Maintenance Packages

Web maintenance is a reactive support service that connects you with the right web designer to fix nearly any website issue. These are some examples of site glitches that Rhode Island web maintenance firms might fix:

  • Upgrading your website platform to the latest version.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new information.
  • Freshen up your blog with new content.
  • Rearranging your Rhode Island website's navigation menu.
  • Improve your website speed to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Making your website look and feel better.
  • Troubleshooting Google Search Console coverage issues.
  • Adding structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

Those services are just a taste of what Rhode Island web support might look like. In fact, Rhode Island website support is really anything a web designer or online advertising consultant does to your website to change it in some manner.

Our web maintenance and support agency is happy to provide Bristol, Lincoln, Newport, Portsmouth, Providence, and Warwick with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Rhode Island Web Maintenance

While our website maintenance plans have a starting rate of $119.50/hour, pre-purchased blocks of time can bring the cost down to as low as $99.95/hour.

By obtaining a website maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.

You'll receive a monthly update from us to inform you of your pre-purchased web support retainer's remaining time balance, keeping you in the loop about your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Rhode Island Website Management Plans

Are you fed up with receiving regular update alerts? Are you anxious about the potential for website downtime? Allow our web development team to alleviate your concerns through proactive website management!

Our site management plans encompass the following elements:

1.) Proactive Website Upgrades

With our in-house team of website professionals, we are capable of performing platform updates, theme updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Install Update: Subsequently, we proceed to manually install any available updates on your website.
  3. Testing: Once the upgrades have been installed, we conduct a site check for any potential glitches.
  4. Finish: Successfully upgrading will bolster your website's defense against malware and security threats! In the event of unsuccessful updates, we will work together to determine the next steps.

2.) Remote File & Database Backups

We keep remote backups of your website and database to minimize the possibility of data loss.

3.) Site Uptime Monitoring

We monitor your website for service outages using our uptime monitoring system.

In the event of your website going down, an alert will be sent to our web developers, who will then investigate the issue.

Pricing for Rhode Island Website Management

Our website management plans are available with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Rhode Island Websites

For Rhode Island organizations, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website support company for Rhode Island websites tends to service only the following platforms:

Example Web Support Service List for Rhode Island Businesses

We're often asked for examples of Rhode Island web maintenance requests after a website launches. We've performed these Rhode Island web support plans in the past and would be happy to do it for you too!

Easy Rhode Island Website Changes

Your Rhode Island website might need a paragraph updated, an image changed, or a new page added. This is just normal, routine web support to keep content fresh for both search engines and visitors.

Rhode Island Page Performance Improvements

We can analyze your Rhode Island website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.

Platform Updates / Security Patches

Keeping your Rhode Island website's content management system updated is important if it's running on WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Upgrades

It's important to update plugins and extensions on your Rhode Island website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality errors.

Google Search Console Fixes

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Rhode Island and beyond!

Add Structured Data

Do you ever see product prices or reviews in Google organic search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local small business in Rhode Island, and ecommerce product or some other common data type.

Implement Open Graph on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Implement Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? No problem at all! We can add Google Tag Manager to your Rhode Island website and even give you a crash course in using Google Tag Manager.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of digital marketing for your Rhode Island website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Image Optimization

Do you have a Rhode Island website that's slow because of large images? No problem at all! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Integrate a Live Chat

Would you like to try live chat? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Rhode Island company branding!

Review Error Logs for Issues

Have you noticed large error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform problems.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Rhode Island website, we can setup an invisible or checkbox reCaptcha.

Implement a Caching Plugin

Interested in installing a caching plugin for your Rhode Island website, but don't know how to set it up? We can help recommend caching plugins, or just install and configure them for you!

Implement SMTP Email

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

IP Address Restrictions

Is your Rhode Island website getting fake orders, contact submissions, or live chats? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Create Website Backups

Is it time to make a backup of your Rhode Island website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Testing Website

Before you do a major update or extension installation, it's a good idea to setup a development or staging site. Just let us know if you need help creating and managing that development / staging site!

Implement A/B Testing

Would you like to make tweaks to your Rhode Island site based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.

Setup 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Rhode Island website. We've seen businesses in and around Rhode Island lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make edits to your Rhode Island website? If your Rhode Island website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Rhode Island Web Maintenance Companies

If you're thinking about signing up for any Rhode Island web support package, make sure you ask the agency how their services work. By doing this, you'll be able to better understand your relationship with the Rhode Island web maintenance team before you give them money or give them access to your website. Let's go over some simple questions to ask:

  • What kind of security do you have on your site? Do you audit client websites for security?
  • When can I expect an average Rhode Island web maintenance request to be completed?
  • Are you outsourcing your Rhode Island web maintenance plans?
  • How much does Rhode Island web support cost?
  • Are there minimum deductions or minimum billable expenses for Rhode Island website updates?
  • What are your normal hours of operation?
  • How will I know about new updates to my platform?

If you ask these questions to Rhode Island website services agencies, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.

Rhode Island Web Maintenance Services and Tips

Larger companies in and around Rhode Island often ask us for a website maintenance plan. Whether it's your website, hosting, or domain name, we'll make sure your Rhode Island organization has a website support plan to ensure optimum performance.

Annual Rhode Island website maintenance tasks

  • Check if your website hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
  • Restore a site backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Check out competitor sites (even those outside of Rhode Island) to see if you're missing out on any competitive advantages they have over you.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Verify structured data, open graph, and social links are all working properly.
  • Check if any third party tracking, live chat, or heat map scripts are installed but no longer necessary.
  • Take down any unnecessary development or staging sites.

Semi-annual Rhode Island website maintenance tasks

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Ensure you have access to your DNS in case you need to change anything.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure you have remote backups outside Rhode Island and that your website backup schedule is working.
  • If you have an automated image optimization service, verify it is working properly.
  • See if there are any console errors on the website.

Monthly Rhode Island website maintenance tasks

  • Check for broken links on your website, which negatively impact user experience and SEO.
  • Check your website for performance problems after recent upgrades or changes.
  • See if there's anything wrong being reported within Google Search Console.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • See if there are any updates for your website platform or extensions.

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Web Support Services throughout Rhode Island

If you've been searching for experienced website maintenance and support agencies serving major cities throughout Rhode Island, we'll be the website support team you want to contact. Our web maintenance experts frequently offer website maintenance and help in Bristol, Lincoln, Newport, Portsmouth, Providence, or Warwick throughout Rhode Island. From easy website updates and platform upgrades, to website training and emergency support, our website support firm will have you covered!

When searching for website consultants to handle website maintenance and support in smaller cities throughout Rhode Island, we still hope you'll consider our web maintenance packages. We have a full staff of dedicated website specialists ready to help Rhode Island-area organizations. Whether your business is located in Barrington, Burrillville, Charlestown, Cumberland Hill, East Greenwich, Exeter, Glocester, Greenville, Hopkinton, Middletown, Narragansett, Newport East, North Smithfield, Richmond, Scituate, Tiverton, Valley Falls, Wakefield-Peacedale, Warren, or a different city, our website maintenance firm will be ready to help with all your Rhode Island website support plans!

Hear what our customers are saying

Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
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