Our team doesn't just build South Carolina websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website support firm with a team of website professionals that never outsources South Carolina web support to anyone.
This makes our website support company the perfect choice to provide all your South Carolina website support needs, including website platform upgrades, website speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your South Carolina web support services because of the emphasis we put on availability and communication. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see web maintenance as a reactive support service where we provide your South Carolina small business with the right web developer resources to fix just about any problem. There are many examples of website errors that might require service from South Carolina website maintenance agencies, including:
These are just a few of the South Carolina website support packages we offer. In fact, South Carolina web maintenance is basically anything a website designer or internet marketer does to your website.
Our web maintenance and support firm is happy to provide Aiken, Charleston, Columbia, Florence, Greenville, Hilton Head Island, Mount Pleasant, Myrtle Beach, North Charleston, Rock Hill, and Summerville with fast website support services.
The cost of our web maintenance services begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.
With the purchase of a website maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.
Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.
Are you weary of being continuously notified about available updates? Are you concerned about potential website downtime? Allow our web development team to alleviate your concerns through proactive website management!
Here is a summary of what our website management plans entail:
With our in-house team of website professionals, we are capable of performing platform updates, theme updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!
To help mitigate the risk of data loss, we maintain remote backups of both your site and database.
Within our uptime monitoring system, we oversee your website for any service outages.
An alert will be dispatched to our web designers if your website goes down, enabling us to examine the issue.
You have the choice of opting for website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.
With years of experience developing websites for South Carolina organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web maintenance company for South Carolina websites tends to service only the following platforms:
We've managed Joomla and Magento platforms for South Carolina companies in the past. The reason we moved away from those platforms was to let our web support specialists focus more on training and support.
After the launch of a website, we're often asked for detailed examples of South Carolina website maintenance requests. Here are several examples of South Carolina web support services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your South Carolina website could be as basic as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.
We can analyze your South Carolina website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.
If your South Carolina website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the upgrades are relatively quick to perform, which is a win-win!
It's important to update your South Carolina website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality problems.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage concerns, fix the glitches, and update you on the results. Make Google happy, and you'll rank higher throughout South Carolina and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local company in South Carolina or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your South Carolina organization.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We'll happily install Google Tag Manager on your South Carolina website and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of internet marketing for your South Carolina website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Is your South Carolina website slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Would you like to try live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your South Carolina business!
Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your South Carolina website.
Are you interested in installing a caching plugin in your South Carolina website, but not sure how to properly configure the settings for best website speed? We can help recommend caching plugins, or just install and configure them for you!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Is your South Carolina website getting fake orders, contact submissions, or live chats? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.
Do you want to create a backup of your South Carolina website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
When you're doing a major update or extension installation, you should set up a development or staging website first. Just let us know if you need help creating and managing that development / staging site!
Do you prefer to make design updates based on statistical data regarding how users interact with your South Carolina web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Have you launched a new website or removed pages? You will want to create 301 redirects for your South Carolina website to prevent broken pages from hurting your search engine optimization. Businesses in and around South Carolina have lost a lot of organic traffic because of broken pages. It is a very common mistake when launching new websites, removing content pages, or disabling product pages. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your South Carolina website? If your South Carolina website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
Ask the South Carolina website maintenance agency some questions about their services before you sign up for a package. This will help you get a better idea of the relationship you will have with the South Carolina website support team before you give them money, provide them website access, and give them complete access to your website for one of their website maintenance packages. Let's go over some easy questions to ask:
We find it beneficial to run these questions by any South Carolina website services company before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Companies in and around South Carolina often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your South Carolina small business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.
If you've been looking for experienced web maintenance and support agencies serving major cities throughout South Carolina, we'll be the website maintenance team you want to contact. Our web support specialists frequently offer web maintenance and help in Aiken, Charleston, Columbia, Florence, Greenville, Hilton Head Island, Mount Pleasant, Myrtle Beach, North Charleston, Rock Hill, or Summerville throughout South Carolina. From easy website upgrades and platform updates, to website training and emergency support, our website maintenance firm will have you covered!
When looking for website professionals to handle web maintenance and support in smaller cities throughout South Carolina, we still hope you'll consider our website support packages. We have a full staff of dedicated website professionals ready to help South Carolina-area organizations. Whether your business is located in Bear Swamp, Beaufort, Berea, Brushy Creek, Cayce, Clemson, Conway, Danwood, Dentsville, Dutch Fork, Easley, Forest Acres, Gaffney, Gantt, Hanahan, Highland, Horrell Hill, Irmo, James Island, Johns Island, Ladson, Newberry, North Augusta, North Myrtle Beach, Orangeburg, Parker, Pontiac, Red Hill, Seven Oaks, Shaw-Horatio, Simpsonville, St. Andrews, St. Helena, Waccamaw, Wade Hampton, West Columbia, or a different city, our web maintenance firm will be ready to help with all your South Carolina web support plans!