Sioux Falls, SD Website Maintenance Services

Support for Sioux Falls Websites

Our team doesn't just build Sioux Falls websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)

Website Maintenance Consultants for Sioux Falls, SD Businesses

We're a website support company with a team of website experts that never outsources Sioux Falls website maintenance to anyone.

This makes our web support company the perfect choice to provide all your Sioux Falls website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your Sioux Falls web maintenance services because of the emphasis we put on availability and communication. If you need something simple done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!

Our Sioux Falls, SD Website Maintenance Services

We see web maintenance as a reactive support service where we provide your Sioux Falls business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Sioux Falls website maintenance firms, including:

  • Upgrading your website platform to the latest version.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new web pages as you release new products or services.
  • Freshen up your blog with new content.
  • Rearranging your Sioux Falls website's navigation menu.
  • Improve your page speed to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing Google Search Console coverage issues.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing solutions to other website problems.

Those services are just a taste of what Sioux Falls website support might look like. In fact, Sioux Falls web maintenance is basically anything a web developer or digital marketer does to your website.

In addition to supporting Sioux Falls-area websites, our website maintenance agency also offers Aberdeen, small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Sioux Falls, SD Website Maintenance

The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Sioux Falls, SD Website Management Services

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive Website Updates

We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Update: Next, we manually install any available updates on your website.
  3. Test: After the updates have been installed, we test your website for issues.
  4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Sioux Falls, SD Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Sioux Falls, SD Websites

With years of experience developing websites for Sioux Falls businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support firm for Sioux Falls websites tends to service only the following platforms:

In the past, we provided website maintenance and support for Joomla and Magento platforms of Sioux Falls businesses. However, we chose to move away from those platforms to allow our website support experts to focus more heavily on training and support within the other systems.

Example Web Maintenance Service List for Sioux Falls, SD Businesses

After the launch of a website, we're often asked for detailed examples of Sioux Falls website maintenance requests. Here are several examples of Sioux Falls web support services we've been asked to perform in the past and would be more than happy to provide to you!

Simple Sioux Falls Website Changes

A simple change to your Sioux Falls website might include updating a paragraph on a page, swapping out an image, or adding a new page. These are just normal, routine website support tasks to keep content fresh for both search engines and visitors.

Sioux Falls Website Speed Improvements

We can analyze your Sioux Falls website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.

Platform Upgrades / Security Patches

If your Sioux Falls website is running on a content management system, like WordPress, it is important to keep the platform updated. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Extension / Plugin Updates

It's important to update your Sioux Falls website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. This will help your search engine rankings, throughout Sioux Falls and beyond, by making Google happy!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Sioux Falls business, or an ecommerce product.

Implement Open Graph on Your Website

When people share links of your Sioux Falls business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for your each page on your website.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We'll happily install Google Tag Manager on your Sioux Falls website and teach you how to use it.

Setup Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online advertising for your Sioux Falls website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.

Image Compression (Optimization)

Are large images slowing down your Sioux Falls website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Is your website ready for live chat? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Sioux Falls business branding!

Resolve Errors in Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.

Setup reCaptcha on Forms

To reduce unwanted submissions on your Sioux Falls website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Looking to install a caching plugin on your Sioux Falls website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Sioux Falls website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Run Website & Database Backups

Is it time to make a backup of your Sioux Falls website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. Just let us know if you need help creating and managing that development / staging site!

Create A/B Testing Rules

Are you a fan of making Sioux Falls web design changes based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.

Add 301 Redirects

Have you launched a new website or removed pages? You should create 301 redirects for your Sioux Falls website. We've seen businesses in and around Sioux Falls lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Want to learn how to make simple edits to your Sioux Falls website? Let us know what training you need if your Sioux Falls site was built on a platform we work with, like WordPress or Shopify!

Questions to Ask Sioux Falls, SD Web Maintenance Agencies

Ask the Sioux Falls website maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their premium South Dakota website support services before you submit payment and provide website access. Let's go over some simple questions to ask:

  • How do you handle website security? Do you run security scans of customer websites?
  • What is the turnaround time for Sioux Falls web maintenance requests?
  • Are you outsourcing your Sioux Falls website maintenance services?
  • How much does Sioux Falls web support cost?
  • Are there minimum deductions or minimum billable expenses for Sioux Falls website updates?
  • What are your normal hours of operation?
  • Will you keep me informed about new updates within my platform?

If you ask any Sioux Falls website services company these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

Sioux Falls, SD Web Maintenance Plans and Tips

Companies in and around Sioux Falls often ask us for a website maintenance plan to establish routines and procedures. We are happy to help your Sioux Falls business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual Sioux Falls website support tasks

  • Ask your web hosting company if they have newer servers you can migrate to.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Check out competitor sites (even those outside of Sioux Falls) to see if you're missing out on any competitive advantages they have over you.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Verify structured data, open graph, and social links are all working properly.
  • Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
  • Delete any development or staging websites you don't need.

Semi-annual Sioux Falls web maintenance tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of Sioux Falls.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any console errors.

Monthly Sioux Falls website maintenance tasks

  • Look for broken links on your website, which hurts SEO and user experience.
  • Check your website for performance issues after recent updates or changes.
  • See if there are any coverage issues in Google Search Console.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension updates.

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Hear what our customers are saying

Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
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Let's Talk About Sioux Falls, SD Web Maintenance!