Tennessee Website Maintenance Services

Support for Tennessee Websites

Our team doesn't just build Tennessee websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Experts for Tennessee Small Businesses

We are a web support agency with a team of website professionals that works from a single location and never outsources Tennessee web support services.

We're the perfect choice for all your Tennessee website support needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.

We emphasize availability and communication for our Tennessee web support services. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our Tennessee Website Maintenance Services

We view website maintenance to be a reactive support service that provides your Tennessee organization with the appropriate web designer resources to solve nearly any website problem. These are some examples of site glitches that Tennessee web maintenance firms might fix:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Staying fresh with new blog content.
  • Rearranging your Tennessee website's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Troubleshooting Google Search Console coverage concerns.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing solutions to other website problems.

Those services are just a taste of what Tennessee web support might look like. Basically, Tennessee website support is anything a web designer or online advertising consultant does to change your website.

Our web maintenance and support agency is happy to provide Brentwood, Chattanooga, Cleveland, Columbia, Franklin, Jackson, Johnson City, Kingsport, Knoxville, Memphis, Murfreesboro, Nashville, and Spring Hill with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Tennessee Web Maintenance

Our website maintenance plans start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

By obtaining a website maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Tennessee Website Management Plans

Are you tired of receiving constant update warnings? Are you anxious about the potential for website downtime? Our web development team can mitigate both of your problems through proactive site management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Updates

At our disposal is an in-house team of website consultants who can carry out platform updates, template updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Updates: Next in line, we manually install any upgrades that are available for your site.
  3. Review: We run a test on your website for errors once the upgrades have been installed.
  4. Wrap Up: Successful updates will enhance your website's protection against malware and security threats! If the upgrades are not successful, we will collaborate on the next course of action.

2.) Remote File & Database Backups

As a precautionary measure to help prevent data loss, we store remote backups of your website and database.

3.) Website Uptime Monitoring

We monitor your website for service outages using our uptime monitoring system.

If your website experiences downtime, our web developers will be alerted to investigate the issue.

Pricing for Tennessee Website Management

We provide website management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Tennessee Websites

We have a diverse team of web designers and web developers, for Tennessee companies, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for Tennessee websites:

Example Web Maintenance Service List for Tennessee Companies

We are often asked for detailed examples of Tennessee web support requests that might come up after the launch of a website. We've performed these Tennessee web maintenance services in the past and would be happy to do it for you too!

Basic Tennessee Website Changes

Changes to your Tennessee website could be as basic as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.

Tennessee Page Speed Improvements

We can analyze your Tennessee website for hosting glitches, caching issues, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. User experience and SEO will both benefit from better page load times.

Platform Upgrades / Security Updates

If your Tennessee website is running on a content management system, like WordPress, it is important to keep the platform updated. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Extension / Plugin Upgrades

It's important to update your Tennessee website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality issues.

Google Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage problems, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Tennessee and beyond!

Setup Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Tennessee business, or an ecommerce product.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Implement Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? No problem at all! We'll happily install Google Tag Manager on your Tennessee website and teach you how to use it.

Implement Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online advertising for your Tennessee website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Image Compression (Optimization)

Is your Tennessee website slow because of large images? Not a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Integrate a Live Chat

Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Tennessee business!

Review Error Logs for Issues

Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.

Reduce Spam with reCaptcha

We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Tennessee website.

Implement a Caching Plugin

Looking to install a caching plugin on your Tennessee website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Tennessee website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Tennessee website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design tweaks based on statistical data regarding how users interact with your Tennessee web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Tennessee website. We've seen businesses in and around Tennessee lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make tweaks to your Tennessee website? If your Tennessee site was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Tennessee Website Maintenance Agencies

Before signing up for any Tennessee website support package, it is important to ask the Tennessee web maintenance agency some questions about how their services work. By doing this, you'll be able to better understand your relationship with the Tennessee website maintenance team before you give them money or give them access to your site. You can ask these simple questions:

  • Can you tell me how you handle website security? Do you run website security scans for businesses?
  • When can I expect an average Tennessee website support request to be completed?
  • Is your Tennessee web maintenance outsourced?
  • How much does Tennessee web maintenance cost?
  • Are there any minimum deductions or minimum billable expenses for Tennessee website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new updates within my platform?

If you ask these questions to Tennessee website services companies, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Tennessee Web Support Plans and Tips

We are often asked for a web maintenance plan by larger companies in and around Tennessee looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your Tennessee business has a website maintenance plan to ensure optimum performance.

Annual Tennessee website support tasks

  • Message your website hosting agency to see if they have upgraded servers you can switch your website to for faster site speed.
  • Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your site.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Tennessee.
  • Check out competitor sites (even those outside of Tennessee) to see if you're missing out on any competitive advantages they have over you.
  • Ensure your website is secure by performing a full security review.
  • Ensure that structured data, open graph, and social links are all working.
  • Verify the necessity of any third party tracking, live chat, or heat map scripts that are installed.
  • Take down any unnecessary development or staging sites.

Semi-annual Tennessee website support tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure you have remote backups outside Tennessee and that your website backup schedule is working.
  • If you have an automated image optimization service, verify it is working properly.
  • Check if the website is throwing any console errors.

Monthly Tennessee website support tasks

  • Look for broken links on your website, which hurts search engine optimization and UX.
  • Make sure your website isn't having performance glitches after recent updates.
  • See if there's anything wrong being reported within Google Search Console.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • See if there are any updates for your website platform or extensions.

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Web Maintenance Packages throughout Tennessee

If you've been searching for experienced website maintenance and support firms serving major cities throughout Tennessee, we'll be the web maintenance team you want to contact. Our website maintenance consultants frequently offer website support and help in Brentwood, Chattanooga, Cleveland, Columbia, Franklin, Jackson, Johnson City, Kingsport, Knoxville, Memphis, Murfreesboro, Nashville, or Spring Hill throughout Tennessee. From basic website updates and platform upgrades, to website training and emergency support, our web maintenance company will have you covered!

When searching for website experts to handle website maintenance and support in smaller cities throughout Tennessee, we still hope you'll consider our web support plans. We have a full staff of dedicated website experts ready to help Tennessee-area small businesses. Whether your organization is located in Almaville, Alpha, Athens, Bloomingdale, Bluff City-Piney Flats, Bristol, Brownsville, Cedars, Chilhowee, Concord, Cookeville, Dickson, Dyersburg, East Brainerd, East Ridge, Elizabethton, Farragut, Gallatin, Goodlettsville, Greeneville, Hardin Valley, Karns, Lanier, Lawrenceburg, Lebanon, Lewisburg, Martha-Laguardo, Martin, Maryville, McMinnville, Metropolitan Government, Middle Valley, Millington, Morristown, Mount Juliet, Northeast Wilson, Oak Ridge, Powell, Red Bank, Sevierville, Shelbyville, Snow Hill, Soddy-Daisy, St. Bethlehem, Sulphur Springs, Tullahoma, Union City, West Bradley, West Chester, or a different city, our website support company will be ready to help with all your Tennessee website maintenance services!

Hear what our customers are saying

Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
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Let's Talk About Tennessee Web Maintenance!