Our team doesn't just build Franklin websites; we also offer website maintenance and support services because we know questions and concerns come up!
Our website maintenance firm works out of a single location and never outsources Franklin website support.
This makes our web maintenance firm the perfect choice to provide all your Franklin website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your site.
Our team puts a lot of emphasis on communication and availability for Franklin website maintenance clients. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.
Web maintenance is a reactive support service that connects you with the right website developer to fix nearly any site issue. There are many examples of website errors that might require service from Franklin website maintenance agencies, including:
The previously mentioned services are just a glimpse of what we view as possible Franklin web support services. Basically, Franklin website support is anything a internet marketer or web developer does to change your website.
In addition to supporting Franklin-area websites, our web support agency also offers Brentwood, Chattanooga, Cleveland, Columbia, Jackson, Johnson City, Kingsport, Knoxville, Memphis, Murfreesboro, Nashville, and Spring Hill small businesses and large corporations help with their websites.
Our website maintenance services start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Are you getting annoyed by constant notifications regarding available updates? Worried about website downtime? Our web development team can tackle both concerns through active website management, allowing you to rest easy!
Take a look at what is covered in our website management plans, outlined for you below:
We have an in-house team of website specialists ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
In the event of a site outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.
You can select between monthly or quarterly options for our website management plans. This allows you to choose how often our team processes remote backups and installs available website updates.
For Franklin businesses, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Franklin websites on these platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Franklin organizations. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.
If you're thinking about signing up for any Franklin website support package, make sure you ask the company how their services work. This will help you get a better idea of the experience you will have with their premium Tennessee web maintenance plans before you submit payment and provide site access. Here are some simple questions to ask:
We find it beneficial to run these questions by any Franklin website services firm before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected delivery time for important maintenance requests.