Our team doesn't just build Jackson websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web maintenance company with a team of site specialists that never outsources Jackson web maintenance to anyone.
Because of this, our website maintenance agency is the best choice for all your Jackson website support needs, including website platform upgrades, page speed improvements, website security fixes, and site issue resolutions.
We're the perfect choice for all your Jackson website support needs, including platform upgrades, website performance improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Jackson website maintenance services because of the emphasis we put on communication and availability. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your Jackson small business with the right website developer resources to fix just about any problem. Here are a few examples of website concerns that might need Jackson web maintenance:
The previously mentioned services are just a glimpse of what we view as possible Jackson website support services. In fact, Jackson web maintenance is basically anything a web developer or digital advertiser does to your site.
In addition to supporting Jackson-area websites, our website support company also offers Brentwood, Chattanooga, Cleveland, Columbia, Franklin, Johnson City, Kingsport, Knoxville, Memphis, Murfreesboro, Nashville, and Spring Hill small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Have you grown weary of being notified about updates that are available? Concerned about the possibility of site downtime? Let our web development team take care of both worries through proactive website management!
Take a look at what is covered in our website management plans, outlined for you below:
We have an in-house team of website specialists ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.
We offer site management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.
With years of experience developing websites for Jackson small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our website maintenance agency for Jackson websites tends to service only the following platforms:
As a website maintenance firm, we used to maintain and support Joomla and Magento websites for Jackson-area businesses. However, we chose not to use those platforms so our web maintenance professionals could focus on training and support within the more popular platforms.
Ask the Jackson web maintenance agency some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their professional Tennessee web support services prior to making payment and providing website access. Let's go over some easy questions to ask:
We find it beneficial to run these questions by any Jackson website services company before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.