Jackson, TN Website Maintenance Services
Support for Jackson Websites
Our team doesn't just build Jackson websites; we also offer website maintenance and support services because we know questions and concerns come up!
Web Maintenance Services
Web Support Specialists for Jackson, TN Organizations
We're a web maintenance company with a team of site specialists that never outsources Jackson web maintenance to anyone.
Because of this, our website maintenance agency is the best choice for all your Jackson website support needs, including website platform upgrades, page speed improvements, website security fixes, and site issue resolutions.
We're the perfect choice for all your Jackson website support needs, including platform upgrades, website performance improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Jackson website maintenance services because of the emphasis we put on communication and availability. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
Our Jackson, TN Website Maintenance Services
We see website maintenance as a reactive support service where we provide your Jackson small business with the right website developer resources to fix just about any problem. Here are a few examples of website concerns that might need Jackson web maintenance:
- Upgrading your website platform to the latest version.
- Keeping apps and plugins updated for better security and functionality.
- Adding new pages whenever you release something new.
- Writing new blog content to help you stay fresh.
- Rearranging your Jackson site's navigation menu.
- Making your page faster to pass Google Core Web Vitals.
- Take backups of your website's files and databases.
- Modifying the look and feel of your website's design.
- Fixing website scan glitches or Google Search Console coverage errors.
- Enhancing technical search engine optimization with structured data, open graph tags, etc.
- Providing a solution to any other website problem.
The previously mentioned services are just a glimpse of what we view as possible Jackson website support services. In fact, Jackson web maintenance is basically anything a web developer or digital advertiser does to your site.
In addition to supporting Jackson-area websites, our website support company also offers Brentwood, Chattanooga, Cleveland, Columbia, Franklin, Johnson City, Kingsport, Knoxville, Memphis, Murfreesboro, Nashville, and Spring Hill small businesses and large corporations help with their websites.
A Few of Our Web Maintenance & Support Specialists
Pricing for Jackson, TN Website Maintenance
We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Invoiced Monthly
$ 119.50/hr
- Existing Clients Only
- Any Time Spent Billed Monthly
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Pre-Purchased Block of Time
As Low As $99.95/hr
- Dedicated Account Manager
- No Contracts, Auto-Renewals, or Expirations
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Our Jackson, TN Website Management Packages
Have you grown weary of being notified about updates that are available? Concerned about the possibility of site downtime? Let our web development team take care of both worries through proactive website management!
Take a look at what is covered in our website management plans, outlined for you below:
1.) Proactive Site Upgrades
We have an in-house team of website specialists ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
- Site Backup: We kick things off by backing up your website's files and database.
- Update: We then manually update your website by installing any available updates.
- Test: Our next step involves testing your site for any potential glitches following the installation of updates.
- Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.
2.) Remote Website Backups
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
3.) Uptime Monitoring
We monitor your website for service outages within our uptime monitoring system.
If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.
Pricing for Jackson, TN Website Management
We offer site management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.
Quarterly Management
$ 150/qtr
- Quarterly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
Monthly Management
$ 125/mo
- Monthly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
The Platforms We Maintain for Jackson, TN Websites
With years of experience developing websites for Jackson small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our website maintenance agency for Jackson websites tends to service only the following platforms:
- Jackson WordPress Website Support
- Jackson WooCommerce Web Maintenance
- Jackson Shopify Web Maintenance
As a website maintenance firm, we used to maintain and support Joomla and Magento websites for Jackson-area businesses. However, we chose not to use those platforms so our web maintenance professionals could focus on training and support within the more popular platforms.
Questions to Ask Jackson, TN Web Support Companies
Ask the Jackson web maintenance agency some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their professional Tennessee web support services prior to making payment and providing website access. Let's go over some easy questions to ask:
- Can you tell me how you handle website security? Do you audit website security scans for clients?
- What's the delivery time for Jackson web support?
- Do you outsource your Jackson website support services?
- How much might it cost to maintain an average Jackson website?
- Are there any minimum deductions or minimum billable expenses for Jackson website updates?
- At what times of the day are you working and able to take our maintenance requests?
- Will you keep me informed about new upgrades within my platform?
We find it beneficial to run these questions by any Jackson website services company before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Hear what our customers are saying
Alo Health
WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Rummeles Fine Jewelry
Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Tara Candland
Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Southwest Radio Church
What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Dawn White
These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
George Ormond
Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
FREE Website Maintenance Consultation
Schedule a no cost, no obligation phone call to discuss website maintenance with our team. It's quick and easy!
