Corpus Christi, TX Website Maintenance Services

Support for Corpus Christi Websites

Our team doesn't just build Corpus Christi websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)

Web Maintenance Professionals for Corpus Christi, TX Businesses

Our web support company works out of a single location and never outsources Corpus Christi web maintenance.

This makes our web maintenance company the perfect choice to provide all your Corpus Christi website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your Corpus Christi web support services because of the emphasis we put on availability and communication. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!

What is Involved in Maintaining Corpus Christi, TX Websites

Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. There are many examples of website issues that might require service from Corpus Christi website support companies, including:

  • Upgrading your website platform to the latest version.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new products or services.
  • Staying fresh with new blog content.
  • Rearranging your Corpus Christi site's navigation menu.
  • Improve your page speed to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing site audit issues or Google Search Console coverage problems.
  • Adding structured data, open graph tags, etc.
  • Providing solutions to other website problems.

The previously mentioned services are just a glimpse of what we view as possible Corpus Christi website maintenance services. In fact, Corpus Christi web support is basically anything a web developer or digital marketer does to your website.

Reactive Corpus Christi Website Support

The reason we consider website support to be a reactive service is that most Corpus Christi website owners wouldn't want a web developer going into their website and changing things around without their knowledge. Our firm will be your web support team on standby for any questions you have. However, we can provide some proactive web maintenance services for your Corpus Christi website.

View Corpus Christi Website Maintenance Pricing

Proactive Corpus Christi Website Support

For website owners in Corpus Christi interested in a proactive management service for some of their website upkeep requirements, we are happy to accommodate! As part of our proactive website management service, our team can take care of platform upgrades, app / extension updates, website backups, performance monitoring, and broken link monitoring.

View Corpus Christi Website Management Pricing

In addition to supporting Corpus Christi-area websites, our website maintenance firm also offers Amarillo, Arlington, Austin, Brownsville, Dallas, El Paso, Fort Worth, Frisco, Garland, Grand Prairie, Houston, Irving, Laredo, Lubbock, McKinney, Mesquite, Pasadena, Plano, and San Antonio small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Who Needs Website Support in Corpus Christi, TX

Every Corpus Christi website will need some web maintenance at some point. The reason is simply that the internet is always changing. Not to worry though, our Corpus Christi website maintenance cost isn't expensive so it should be affordable for you to maintain your website! Website maintenance in Corpus Christi might be needed for these reasons:

  • When a hosting company upgrades their servers, they may remove older versions of PHP that your Corpus Christi website was originally developed to support. This means you have to refactor your app or upgrade to a newer framework that supports the new PHP version. There's no way you can expect custom web functionality to work forever.
  • In order to focus on maintaining the newer version of an ecommerce platform or content management system, they eventually have to deprecate the previous releases. Magento 1.x store owners recently had to migrate to Magento 2.x, or an alternative ecommerce platform, because Magento 1.x was no longer maintained by Magento after it reached "End of Life". Corpus Christi-area ecommerce businesses running Magento 1.x found themselves looking for an ecommerce developer to help migrate their store.
  • When a website owner has become a victim of malware or some other form of malicious activity, the Corpus Christi website will need to be reviewed for security exploits and cleaned of malware. In most cases, this happens because the website owner didn't pay attention to the first two web support examples.
  • You need to refresh your Corpus Christi website content when it's outdated or doesn't explain your organization, products, or services well enough for future visitors. This type of website support is critical to ensuring your Corpus Christi website is benefiting you.

Above and beyond just updating something, there are plenty of reasons why a website might need maintenance. Plan your budget and schedules for website support and maintenance based on your Corpus Christi business's potential future needs.

How We Perform Corpus Christi, TX Web Maintenance

Our professional web maintenance team puts in a lot of effort to understand your needs, schedule your work on time, and follow up with your Corpus Christi business after the work is done.

Most website maintenance services start with an email from you, the owner of the Corpus Christi website. That email is routed into our ticket system and automatically assigned to the project manager on your account. Anyone on our team can work on the ticket without delay, resulting in faster turnaround time.

For requests that originate from phone or live chat, a similar process to handling your Corpus Christi web support services unfolds. We route the support request to the most appropriate web developer on our team based on the nature of the work needed on your website.

Example Website Support Service List for Corpus Christi, TX Businesses

We're often asked for examples of Corpus Christi web maintenance requests after a website launches. Here are several examples of Corpus Christi website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Simple Corpus Christi Website Changes

Your Corpus Christi website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine web support tasks to keep content fresh for both search engines and visitors.

Corpus Christi Site Performance Improvements

Let us check your Corpus Christi website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. It'll help improve page load times, which will make users and search engines happy.

Platform Upgrades / Security Updates

If your Corpus Christi website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Upgrades

It's important to update your Corpus Christi website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. By making Google happy, you'll boost your search engine rankings throughout Corpus Christi and beyond!

Add Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in Corpus Christi, and ecommerce product or some other common data type.

Implement Open Graph on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Corpus Christi business.

Implement Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We'll happily install Google Tag Manager on your Corpus Christi website and teach you how to use it.

Implement Conversion Tracking

If you are interested in understanding the benefit of an online advertising campaign for your Corpus Christi website, it is important to setup conversion tracking. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid ads.

Image Compression (Optimization)

Are large images slowing down your Corpus Christi website? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Setup Live Chat

Would you like to try live chat? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Corpus Christi business branding!

Review Error Log Files

Have you noticed large error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform issues.

Integrate reCaptcha on Contact Forms

We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Corpus Christi website.

Install a Caching Plugin

Interested in installing a caching plugin for your Corpus Christi website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

IP Address Restrictions

Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Run Website & Database Backups

Would you like a backup of your Corpus Christi website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Staging Website

Before you do a major update or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Would you like to make changes to your Corpus Christi website based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Setup 301 Redirects

Have you launched a new website or removed pages? Make sure your Corpus Christi website has 301 redirects to prevent or at least minimize 404 errors. Having broken pages will cost your Corpus Christi business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Need help learning how to make simple changes to your Corpus Christi website? We'll be happy to help if your Corpus Christi site was built on a platform we work with, such as WordPress or Shopify.

The Platforms We Maintain for Corpus Christi, TX Websites

For Corpus Christi businesses, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support firm for Corpus Christi websites tends to service only the following platforms:

As a website support company, we used to maintain and support Joomla and Magento websites for Corpus Christi-area businesses. However, we chose to move away from those platforms to allow our website maintenance experts to focus more heavily on training and support within the other systems.

Questions to Ask Corpus Christi, TX Web Support Companies

If you're thinking about signing up for any Corpus Christi web maintenance package, make sure you ask the company how their services work. This will help you get a better idea of the experience you will have with their expert Texas website maintenance services before you submit payment and provide website access. Let's go over some simple questions to ask:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • What is the turnaround time for Corpus Christi web support requests?
  • Is your Corpus Christi website support outsourced?
  • How much might it cost to maintain an average Corpus Christi website?
  • Are there minimum deductions or minimum billable expenses for Corpus Christi website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any Corpus Christi website services company before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Corpus Christi, TX Web Support Plans and Tips

Larger companies in and around Corpus Christi often ask us for a website support plan. We are happy to help your Corpus Christi business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Here is a list of annual Corpus Christi web maintenance tasks to review:

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Corpus Christi.
  • Take a look at the websites of your competitors (even those outside Corpus Christi) to see if you're missing out on anything.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Ensure that structured data, open graph, and social links are all working.
  • Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
  • Remove any unnecessary development or staging websites.

Check out this list of semi-annual Corpus Christi website maintenance tasks to review:

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of Corpus Christi.
  • Make sure you're running an image optimization service.
  • See if there are any console errors on the website.

Here are a list of monthly Corpus Christi web support tasks to review:

  • Check for broken links on your website, which negatively impact user experience and SEO.
  • Check your website for performance issues after recent updates or changes.
  • Check Google Search Console for any coverage issues.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • Take a look at your website platform and extensions for any available updates.

The Cost of Website Support Service in Corpus Christi, TX

The starting price for our Corpus Christi website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour. We also offer website management for Corpus Christi websites, starting at $50/month, if you'd like the peace of mind knowing a company is proactively upgrading your site.

To get started, if you are new to our web maintenance company, we'll need you to pre-purchase a block of time which includes a discount on our hourly rate. If you are an existing client in Corpus Christi, you are welcome to choose monthly billing at our higher hourly rate or continue to pre-purchase time and receive discounted hourly rates for your website updates.

If you pre-purchase a block of time for your Corpus Christi web maintenance services, you will be happy to know there are no contracts, there are no hidden fees, the time never expires, and there are no minimum deductions for small website update requests. Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, checking on whatever was asked, providing some form of feedback, and then logging the task usually takes at least 10 minutes of time. To keep you informed of the time usage on your pre-purchased block of web maintenance time, you will receive a monthly email update letting you know how much time remains on your account.

What is Considered Billable Time?

When talking with prospective Corpus Christi website maintenance clients, we are often asked what is considered billable time. You will find the answers to vary greatly within the website support industry. In some situations, you may find a website maintenance company in Corpus Christi to charge a much higher hourly rate, but not bill out for communication and organization. Likewise, there are website support companies in Corpus Christi who charge a more affordable hourly rate, but also bill out for most communication and organization. This is the approach we take. To help provide clarification, let's go over some examples of what we consider billable time when it comes to maintaining and supporting your Corpus Christi website.

Here are examples of what is considered billable time:

  • Reading through lengthy emails to understand what is being requested.
  • Preparing responses to lengthy or complex email messages.
  • Helping you figure out your domain name or web hosting provider.
  • Scheduling your website maintenance to be completed by the best team member.
  • Talking with you on the phone about ideas or tasks you want to discuss.
  • Reviewing completed work for quality control purposes.
  • Providing you training on how to handle administrative tasks.
  • Researching unique solutions to difficult questions you present our team.
  • Providing more detailed time usage reports, beyond the automated monthly update email.
  • Helping you figure out email client issues within Microsoft Outlook, Apple Mail, etc.
  • Almost any other task not specifically mentioned in the list below.

Here are examples of what is not considered billable time:

  • Talking with you about personal matters, such as the weather, a recent vacation, or a sporting event.
  • Responding to simple email messages that don't require research or lengthy feedback.
  • Handling accounting-related tasks, such as invoice generation, payment confirmations, etc.

Corpus Christi Website Maintenance Pricing

WebCitz offers discounted Corpus Christi website maintenance services for clients interested in retaining our services through a pre-purchased block of time.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays

Example #1: You are an existing client in Corpus Christi with a 10-hour block of time ($1,095) on your account. You have a 30-minute phone call with your project manager to discuss tasks, but 15 minutes is spent talking about golf, weather, etc. The task took 40 minutes of work to complete. In this example, you would have 55 minutes deducted from your 10-hour block of time. The time spent talking about non business-related topics isn't billed.

Corpus Christi Website Management Pricing

For Corpus Christi site owners interested in proactive website and extension updates.

Quarterly

$ 150/qtr

  • Quarterly CMS Updates, Theme Updates, Extension Updates, and Functionality Testing

Monthly

$ 125/mo

  • Monthly CMS Updates, Theme Updates, Extension Updates, and Functionality Testing

Example #1: You are an existing Corpus Christi client with a 10-hour block of time ($1,095) on your account and a monthly website management subscription ($125/mo). During the month of website management, our team logged into your website, performed the necessary upgrades, tested your website's functionality, and reported back to you the website was upgraded without any issues. In this situation, no time would be deducted from your 10-hour block of time.

Example #2: The same situation and process as the first example, but while testing the functionality we discover something has broken. In this example, we would spend 15-20 minutes to attempt resolving the issue, at no charge to you. If we are unable to resolve the issue in that time, we would roll back your website to a previous state. From there, we would discuss resolutions with you that would be subject to time deductions from your 10-hour block of time.

Hear what our customers are saying

Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
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