Our team doesn't just build Corpus Christi websites; we also offer website maintenance and support services because we know questions and concerns come up!
Our web support company works out of a single location and never outsources Corpus Christi web maintenance.
This makes our web maintenance company the perfect choice to provide all your Corpus Christi website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your Corpus Christi web support services because of the emphasis we put on availability and communication. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!
Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. There are many examples of website issues that might require service from Corpus Christi website support companies, including:
The previously mentioned services are just a glimpse of what we view as possible Corpus Christi website maintenance services. In fact, Corpus Christi web support is basically anything a web developer or digital marketer does to your website.
The reason we consider website support to be a reactive service is that most Corpus Christi website owners wouldn't want a web developer going into their website and changing things around without their knowledge. Our firm will be your web support team on standby for any questions you have. However, we can provide some proactive web maintenance services for your Corpus Christi website.
For website owners in Corpus Christi interested in a proactive management service for some of their website upkeep requirements, we are happy to accommodate! As part of our proactive website management service, our team can take care of platform upgrades, app / extension updates, website backups, performance monitoring, and broken link monitoring.
In addition to supporting Corpus Christi-area websites, our website maintenance firm also offers Amarillo, Arlington, Austin, Brownsville, Dallas, El Paso, Fort Worth, Frisco, Garland, Grand Prairie, Houston, Irving, Laredo, Lubbock, McKinney, Mesquite, Pasadena, Plano, and San Antonio small businesses and large corporations help with their websites.
Every Corpus Christi website will need some web maintenance at some point. The reason is simply that the internet is always changing. Not to worry though, our Corpus Christi website maintenance cost isn't expensive so it should be affordable for you to maintain your website! Website maintenance in Corpus Christi might be needed for these reasons:
Above and beyond just updating something, there are plenty of reasons why a website might need maintenance. Plan your budget and schedules for website support and maintenance based on your Corpus Christi business's potential future needs.
Our professional web maintenance team puts in a lot of effort to understand your needs, schedule your work on time, and follow up with your Corpus Christi business after the work is done.
Most website maintenance services start with an email from you, the owner of the Corpus Christi website. That email is routed into our ticket system and automatically assigned to the project manager on your account. Anyone on our team can work on the ticket without delay, resulting in faster turnaround time.
For requests that originate from phone or live chat, a similar process to handling your Corpus Christi web support services unfolds. We route the support request to the most appropriate web developer on our team based on the nature of the work needed on your website.
We're often asked for examples of Corpus Christi web maintenance requests after a website launches. Here are several examples of Corpus Christi website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!
Your Corpus Christi website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine web support tasks to keep content fresh for both search engines and visitors.
Let us check your Corpus Christi website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. It'll help improve page load times, which will make users and search engines happy.
If your Corpus Christi website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
It's important to update your Corpus Christi website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.
Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. By making Google happy, you'll boost your search engine rankings throughout Corpus Christi and beyond!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in Corpus Christi, and ecommerce product or some other common data type.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Corpus Christi business.
Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We'll happily install Google Tag Manager on your Corpus Christi website and teach you how to use it.
If you are interested in understanding the benefit of an online advertising campaign for your Corpus Christi website, it is important to setup conversion tracking. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid ads.
Are large images slowing down your Corpus Christi website? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Would you like to try live chat? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Corpus Christi business branding!
Have you noticed large error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform issues.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Corpus Christi website.
Interested in installing a caching plugin for your Corpus Christi website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Would you like a backup of your Corpus Christi website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
Before you do a major update or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!
Would you like to make changes to your Corpus Christi website based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Have you launched a new website or removed pages? Make sure your Corpus Christi website has 301 redirects to prevent or at least minimize 404 errors. Having broken pages will cost your Corpus Christi business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Need help learning how to make simple changes to your Corpus Christi website? We'll be happy to help if your Corpus Christi site was built on a platform we work with, such as WordPress or Shopify.
For Corpus Christi businesses, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support firm for Corpus Christi websites tends to service only the following platforms:
As a website support company, we used to maintain and support Joomla and Magento websites for Corpus Christi-area businesses. However, we chose to move away from those platforms to allow our website maintenance experts to focus more heavily on training and support within the other systems.
If you're thinking about signing up for any Corpus Christi web maintenance package, make sure you ask the company how their services work. This will help you get a better idea of the experience you will have with their expert Texas website maintenance services before you submit payment and provide website access. Let's go over some simple questions to ask:
We find it beneficial to run these questions by any Corpus Christi website services company before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Larger companies in and around Corpus Christi often ask us for a website support plan. We are happy to help your Corpus Christi business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.
Here is a list of annual Corpus Christi web maintenance tasks to review:
Check out this list of semi-annual Corpus Christi website maintenance tasks to review:
Here are a list of monthly Corpus Christi web support tasks to review:
The starting price for our Corpus Christi website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour. We also offer website management for Corpus Christi websites, starting at $50/month, if you'd like the peace of mind knowing a company is proactively upgrading your site.
To get started, if you are new to our web maintenance company, we'll need you to pre-purchase a block of time which includes a discount on our hourly rate. If you are an existing client in Corpus Christi, you are welcome to choose monthly billing at our higher hourly rate or continue to pre-purchase time and receive discounted hourly rates for your website updates.
If you pre-purchase a block of time for your Corpus Christi web maintenance services, you will be happy to know there are no contracts, there are no hidden fees, the time never expires, and there are no minimum deductions for small website update requests. Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, checking on whatever was asked, providing some form of feedback, and then logging the task usually takes at least 10 minutes of time. To keep you informed of the time usage on your pre-purchased block of web maintenance time, you will receive a monthly email update letting you know how much time remains on your account.
When talking with prospective Corpus Christi website maintenance clients, we are often asked what is considered billable time. You will find the answers to vary greatly within the website support industry. In some situations, you may find a website maintenance company in Corpus Christi to charge a much higher hourly rate, but not bill out for communication and organization. Likewise, there are website support companies in Corpus Christi who charge a more affordable hourly rate, but also bill out for most communication and organization. This is the approach we take. To help provide clarification, let's go over some examples of what we consider billable time when it comes to maintaining and supporting your Corpus Christi website.
Here are examples of what is considered billable time:
Here are examples of what is not considered billable time:
WebCitz offers discounted Corpus Christi website maintenance services for clients interested in retaining our services through a pre-purchased block of time.
Example #1: You are an existing client in Corpus Christi with a 10-hour block of time ($1,095) on your account. You have a 30-minute phone call with your project manager to discuss tasks, but 15 minutes is spent talking about golf, weather, etc. The task took 40 minutes of work to complete. In this example, you would have 55 minutes deducted from your 10-hour block of time. The time spent talking about non business-related topics isn't billed.
For Corpus Christi site owners interested in proactive website and extension updates.
Example #1: You are an existing Corpus Christi client with a 10-hour block of time ($1,095) on your account and a monthly website management subscription ($125/mo). During the month of website management, our team logged into your website, performed the necessary upgrades, tested your website's functionality, and reported back to you the website was upgraded without any issues. In this situation, no time would be deducted from your 10-hour block of time.
Example #2: The same situation and process as the first example, but while testing the functionality we discover something has broken. In this example, we would spend 15-20 minutes to attempt resolving the issue, at no charge to you. If we are unable to resolve the issue in that time, we would roll back your website to a previous state. From there, we would discuss resolutions with you that would be subject to time deductions from your 10-hour block of time.