Our team doesn't just build El Paso websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web maintenance agency with a team of website experts that works from a single location and never outsources El Paso website maintenance services.
This makes our web support agency the perfect choice to provide all your El Paso website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
We emphasize availability and communication for our El Paso web maintenance services. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We view website maintenance to be a reactive support service that provides your El Paso business with the appropriate web developer resources to solve nearly any website problem. There are many examples of website issues that might require service from El Paso web support companies, including:
Those services are just a taste of what El Paso web maintenance might look like. In fact, El Paso web maintenance is basically anything a web developer or digital marketer does to your website.
If you live in El Paso, you probably love the UTEP Miners basketball team. Go UTEP Miners! In addition to supporting El Paso-area websites, our website maintenance firm also offers Amarillo, Arlington, Austin, Brownsville, Corpus Christi, Dallas, Fort Worth, Frisco, Garland, Grand Prairie, Houston, Irving, Laredo, Lubbock, McKinney, Mesquite, Pasadena, Plano, and San Antonio small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
We have a diverse team of web designers and web developers, for El Paso businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for El Paso websites:
As a web support company, we used to maintain and support Joomla and Magento websites for El Paso-area businesses. However, we chose to move away from those platforms to allow our web maintenance experts to focus more heavily on training and support within the other systems.
We are often asked for detailed examples of El Paso website maintenance requests that might come up after the launch of a website. Here are several examples of El Paso web support services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your El Paso website could be as simple as updating a paragraph, swapping images, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website support.
If your El Paso website isn't running as fast as it once was, we can review your website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and much more. User experience and SEO will both benefit from better page load times.
If your El Paso website is running on a content management system, like WordPress, it is important to keep the platform updated. The updates improve security and functionality - sometimes they're quick, so it's an easy win!
If your El Paso website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Has Google Search Console told you there's a coverage problem? If so, we can fix the coverage issues, and let you know how it went. This will help your search engine rankings, throughout El Paso and beyond, by making Google happy!
When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in El Paso, and ecommerce product or some other common data type.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your El Paso business.
Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your El Paso website and even teach you how to use it.
If you are interested in understanding the benefit of an online advertising campaign for your El Paso website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.
Are large images slowing down your El Paso website? Not a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your El Paso business, install the tracking code, and customize the design for your branding, we can do it!
Do you have a lot of error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.
To reduce unwanted submissions on your El Paso website, we can setup an invisible or checkbox reCaptcha.
Interested in installing a caching plugin for your El Paso website, but don't know how to set it up? We can help recommend caching plugins, or just install and configure them for you!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Is your El Paso website getting fake orders, contact submissions, or live chats? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.
Would you like a backup of your El Paso website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
Before you do a major update or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your El Paso web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your El Paso website. We've seen businesses in and around El Paso lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your El Paso website? If your El Paso site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Before signing up for any El Paso web support package, it is important to ask the El Paso website support company some questions about how their services work. This will help you get a better idea of the experience you will have with their premium Texas web maintenance services before you submit payment and provide website access. You can ask these simple questions:
If you ask any El Paso website services company these questions before subscribing to their website maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.
We are often asked for a website support plan by larger companies in and around El Paso looking to establish routines and procedures within their IT department. We are happy to help your El Paso business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.