Our team doesn't just build Grand Prairie websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website maintenance agency with a team of website experts that never outsources Grand Prairie website support to anyone.
This makes our web maintenance agency the perfect choice to provide all your Grand Prairie website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
Our team puts a lot of emphasis on availability and communication for Grand Prairie website maintenance clients. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see web maintenance as a reactive support service where we provide your Grand Prairie business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Grand Prairie website support companies, including:
Those services are just a taste of what Grand Prairie website maintenance might look like. In fact, Grand Prairie web support is basically anything a web developer or digital marketer does to your website.
In addition to supporting Grand Prairie-area websites, our website support firm also offers Amarillo, Arlington, Austin, Brownsville, Corpus Christi, Dallas, El Paso, Fort Worth, Frisco, Garland, Houston, Irving, Laredo, Lubbock, McKinney, Mesquite, Pasadena, Plano, and San Antonio small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Grand Prairie businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Grand Prairie websites on these platforms:
We've managed Joomla and Magento platforms for Grand Prairie businesses in the past. However, we chose to move away from those platforms to allow our website support experts to focus more heavily on training and support within the other systems.
After the launch of a website, we're often asked for detailed examples of Grand Prairie website maintenance requests. Here are several examples of Grand Prairie web support services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Grand Prairie website could be as simple as updating a paragraph, swapping images, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website support.
Let us check your Grand Prairie website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. This will help improve page load times, which are beneficial to user experience and search engine optimization.
If your Grand Prairie website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
It's important to update your Grand Prairie website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can fix the coverage issues, and let you know how it went. Make Google happy, and you'll rank higher throughout Grand Prairie and beyond!
Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Grand Prairie business, or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We can add Google Tag Manager to your Grand Prairie website and even give you a crash course in using Google Tag Manager.
If you are interested in understanding the benefit of an online advertising campaign for your Grand Prairie website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.
Is your Grand Prairie website slow because of large images? No problem at all! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!
Do you want to try live chat on your website? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Grand Prairie business branding!
Do you have a lot of error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
If spambots are attacking your Grand Prairie website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your Grand Prairie website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Would you like a backup of your Grand Prairie website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
When you're doing a major upgrade or extension installation, you should set up a development or staging site first. Just let us know if you need help creating and managing that development / staging site!
Are you a fan of making Grand Prairie web design changes based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Grand Prairie website. We've seen businesses in and around Grand Prairie lose huge amounts of organic traffic due to widespread broken pages. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.
Want to learn how to make simple edits to your Grand Prairie website? If your Grand Prairie site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the Grand Prairie website maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their premium Texas website support services before you submit payment and provide website access. Here are some simple questions to ask:
We find it beneficial to run these questions by any Grand Prairie website services agency before subscribing to their website support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Companies in and around Grand Prairie often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your Grand Prairie business develop a website maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.