Pasadena, TX Website Maintenance Services

Support for Pasadena Websites

Our team doesn't just build Pasadena websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Pasadena, TX Businesses

We're a website maintenance firm with a team of website experts that never outsources Pasadena website maintenance to anyone.

Because of this, our web support company is the best choice for all your Pasadena website support needs, including website platform upgrades, website speed improvements, site security fixes, and website issue resolutions.

We're the perfect choice for all your Pasadena web maintenance needs, including platform upgrades, site performance improvements, security fixes, and issue resolutions.

Our team puts a lot of emphasis on availability and communication for Pasadena web maintenance clients. You'll have no problem getting in touch with a member of our website support team if you need something easy done today or if you have a complicated question that's best explained over the phone!

Our Pasadena, TX Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Pasadena business with the right website developer resources to fix just about any problem. Here are a few examples of website issues that might need Pasadena website maintenance:

  • Making sure your website's platform is up to date.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new pages whenever you release something new.
  • Freshen up your blog with new content.
  • Rearranging your Pasadena site's navigation menu.
  • Improve your site speed to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing website audit problems or Google Search Console coverage concerns.
  • Adding structured data, open graph tags, etc.
  • Providing solutions to other website issues.

These are just a few of the Pasadena website maintenance services we offer. Basically, Pasadena web support is anything a internet advertiser or web developer does to change your website.

In addition to supporting Pasadena-area websites, our web support company also offers Amarillo, Arlington, Austin, Brownsville, Corpus Christi, Dallas, El Paso, Fort Worth, Frisco, Garland, Grand Prairie, Houston, Irving, Laredo, Lubbock, McKinney, Mesquite, Plano, and San Antonio small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Drew PJake FJustin FAshton HDavid WMicah S

Pricing for Pasadena, TX Web Maintenance

We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Pasadena, TX Website Management Services

Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? Our web development team can tackle both problems through active website management, allowing you to rest easy!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive Site Updates

You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

  1. Site Backup: We kick things off by backing up your website's files and database.
  2. Run Updates: After that, we proceed with manually installing any available updates for your website.
  3. Test: Our next step involves testing your website for any potential problems following the installation of upgrades.
  4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the upgrades not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Website Backups

To mitigate the risk of data loss, we keep remote backups of both your site and database stored safely.

3.) Site Uptime Monitoring

Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.

In the event of a website outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.

Pricing for Pasadena, TX Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Pasadena, TX Websites

With years of experience developing websites for Pasadena organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Therefore, we tend to only maintain Pasadena websites on these platforms:

  • Pasadena WordPress Web Maintenance
  • Pasadena WooCommerce Website Maintenance
  • Pasadena Shopify Web Support
  • As a website support company, we used to maintain and support Joomla and Magento websites for Pasadena-area companies. The reason we moved away from those platforms was to let our web support specialists focus more on training and support.

Example Web Maintenance Service List for Pasadena, TX Businesses

After the launch of a website, we're often asked for detailed examples of Pasadena website maintenance requests. The following are some examples of Pasadena web support services we've provided in the past.

Basic Pasadena Website Edits

Your Pasadena website might need a paragraph updated, an image changed, or a new page added. Keeping content fresh for search engines and visitors is just normal, routine website support.

Pasadena Site Speed Improvements

Let us check your Pasadena website for hosting, caching, image optimization, browser errors, broken links, poor database queries, and other potential concerns that might be impacting your page performance. It'll help improve page load times, which will make users and search engines happy.

Platform Updates / Security Upgrades

It's important to keep your Pasadena website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Upgrades

It's important to update your Pasadena website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality problems.

Google Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we can fix the coverage concerns, and let you know how it went. Make Google happy, and you'll rank higher throughout Pasadena and beyond!

Implement Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local area Pasadena business, or an ecommerce product.

Add Open Graph to Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Pasadena small business.

Implement Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We can add Google Tag Manager to your Pasadena website and even teach you how to use it.

Add Conversion Tracking

It's important to setup conversion tracking for your Pasadena website if you want to understand the benefits of digital advertising. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Image Compression (Optimization)

Do you have a Pasadena website that's slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Setup Live Chat

Would you like to try live chat? If you'd like us to recommend the best live chat system for your Pasadena business, install the tracking code, and customize the design for your branding, we can do it!

Resolve Errors in Log Files

Do you have a lot of error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform errors.

Setup reCaptcha on Forms

To reduce unwanted submissions on your Pasadena website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Interested in installing a caching plugin for your Pasadena website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

IP Address Restrictions

Have you been getting fake orders, contact submissions, or live chats from a particular network? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.

Backup Your Website Files

Is it time to make a backup of your Pasadena website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.

Create a Testing Website

When you're doing a major upgrade or extension installation, you should set up a development or staging website first. Just let us know if you need help creating and managing that development / staging site!

Create A/B Testing Rules

Are you a fan of making Pasadena web design tweaks based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Setup 301 Redirects

Are you launching a new site or removing pages from your website? You should create 301 redirects for your Pasadena website. We've seen businesses in and around Pasadena lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make updates to your Pasadena website? If your Pasadena website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Pasadena, TX Web Maintenance Agencies

Ask the Pasadena website maintenance firm some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their expert Texas web maintenance packages prior to making payment and providing website access. Here are some basic questions to ask:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • What's the turnaround time for Pasadena website maintenance?
  • Are you outsourcing your Pasadena web support services?
  • How much might it cost to maintain an average Pasadena website?
  • Are there minimum deductions or minimum billable expenses for Pasadena website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new updates on my platform, will you let me know?

We find it beneficial to run these questions by any Pasadena website services agency before subscribing to their website support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Pasadena, TX Web Maintenance Plans and Tips

Companies in and around Pasadena often ask us for a web support plan to establish routines and procedures. We can help your Pasadena business set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.

Yearly Pasadena web support duties

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Ask your web developer if your website has a major platform release coming up that will require a lot of work to install.
  • Restore a site backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Take a look at the websites of your competitors (even those outside Pasadena) to see if you're missing out on anything.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Ensure that structured data, open graph, and social links are all working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Remove any unnecessary development or staging websites.

Semi-annual Pasadena web maintenance work

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check that your hosting account isn't about to expire and you can access it.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure your website backup schedule is working and you have remote backups.
  • If you have an automated image optimization service, verify it is working properly.
  • Make sure the website doesn't throw any console errors.

Monthly Pasadena web maintenance work

  • Look for broken links on your website, which hurts SEO and user experience.
  • Make sure your website isn't having performance issues after recent updates.
  • Check Google Search Console for any coverage concerns.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • Take a look at your website platform and extensions for any available updates.

800-796-8263 Email Us

Hear what our customers are saying

George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Email Us

Let's Talk About Pasadena, TX Web Maintenance!