Our team doesn't just build Plano websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web support company with a team of website experts that never outsources Plano web maintenance to anyone.
This makes our web maintenance company the perfect choice to provide all your Plano website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
Our team puts a lot of emphasis on availability and communication for Plano web support clients. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your Plano business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Plano web maintenance firms, including:
The previously mentioned services are just a glimpse of what we view as possible Plano web support services. In fact, Plano website support is basically anything a web developer or digital marketer does to your website.
In addition to supporting Plano-area websites, our web maintenance agency also offers Amarillo, Arlington, Austin, Brownsville, Corpus Christi, Dallas, El Paso, Fort Worth, Frisco, Garland, Grand Prairie, Houston, Irving, Laredo, Lubbock, McKinney, Mesquite, Pasadena, and San Antonio small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Plano businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Plano websites on these platforms:
We've managed Joomla and Magento platforms for Plano businesses in the past. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of Plano web support requests. Here are several examples of Plano website support services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Plano website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine web maintenance tasks to keep content fresh for both search engines and visitors.
Let us check your Plano website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. This will help improve page load times, which are beneficial to user experience and search engine optimization.
It's important to keep your Plano website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
It's important to update your Plano website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.
Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. By making Google happy, you'll boost your search engine rankings throughout Plano and beyond!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Plano or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Plano business.
Interested in using Google Tag Manager for managing custom scripts? Not a problem! We can add Google Tag Manager to your Plano website and even teach you how to use it.
If you are interested in understanding the benefit of an online advertising campaign for your Plano website, it is important to setup conversion tracking. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid ads.
Are large images slowing down your Plano website? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Would you like to try live chat? If you'd like us to recommend the best live chat system for your Plano business, install the tracking code, and customize the design for your branding, we can do it!
Do you have a lot of error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
To reduce unwanted submissions on your Plano website, we can setup an invisible or checkbox reCaptcha.
Are you interested in installing a caching plugin in your Plano website, but not sure how to properly configure the settings for best website performance? We can recommend caching plugins, or we can install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your Plano website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Plano website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Plano web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Plano website. We've seen businesses in and around Plano lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Plano website? If your Plano site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the Plano web support company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their expert Texas web maintenance services before you submit payment and provide website access. Here are some simple questions to ask:
We find it beneficial to run these questions by any Plano website services company before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Companies in and around Plano often ask us for a website maintenance plan to establish routines and procedures. We are happy to help your Plano business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.