Our team doesn't just build San Antonio websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website support company with a team of website experts that never outsources San Antonio website maintenance to anyone.
Because of this, our web support company is the best choice for all your San Antonio website support needs, including website platform upgrades, site speed improvements, website security fixes, and website issue resolutions.
We're the perfect choice for all of your San Antonio web maintenance needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
We emphasize availability and communication for our San Antonio web maintenance services. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your San Antonio business with the right web developer resources to fix just about any problem. Here are a few examples of website problems that might need San Antonio web support:
The previously mentioned services are just a glimpse of what we view as possible San Antonio website support services. Basically, San Antonio web maintenance is anything a web developer or internet marketer does to change your website.
If you live in San Antonio, you probably love the San Antonio Spurs basketball team. Go San Antonio Spurs! In addition to supporting San Antonio-area websites, our website maintenance agency also offers Amarillo, Arlington, Austin, Brownsville, Corpus Christi, Dallas, El Paso, Fort Worth, Frisco, Garland, Grand Prairie, Houston, Irving, Laredo, Lubbock, McKinney, Mesquite, Pasadena, Plano, small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for San Antonio businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for San Antonio websites:
As a website maintenance firm, we used to maintain and support Joomla and Magento websites for San Antonio-area businesses. However, we chose to move away from those platforms to allow our website support experts to focus more heavily on training and support within the other systems.
After the launch of a website, we're often asked for detailed examples of San Antonio website maintenance requests. The following are some examples of San Antonio web support services we've provided in the past.
Changes to your San Antonio website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website support to keep content fresh for both search engines and visitors.
Let us check your San Antonio website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. This will help improve page load times, which are beneficial to user experience and search engine optimization.
If your San Antonio website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
It's important to update your San Antonio website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.
Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage issues, and let you know how it went. Make Google happy, and you'll rank higher throughout San Antonio and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local San Antonio business, or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your San Antonio business.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We'll happily install Google Tag Manager on your San Antonio website and teach you how to use it.
If you are interested in understanding the benefit of an online advertising campaign for your San Antonio website, it is important to setup conversion tracking. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid ads.
Do you have a San Antonio website that's slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your San Antonio business, install the tracking code, and customize the design for your branding, we can do it!
Are your error_log files big? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.
To reduce unwanted submissions on your San Antonio website, we can setup an invisible or checkbox reCaptcha.
Are you interested in installing a caching plugin in your San Antonio website, but not sure how to properly configure the settings for best website performance? We can recommend caching plugins, or we can install and configure them for you!
We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.
Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Would you like a backup of your San Antonio website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Are you a fan of making San Antonio web design changes based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Have you launched a new website or removed pages? Make sure your San Antonio website has 301 redirects to prevent or at least minimize 404 errors. Having broken pages will cost your San Antonio business a lot of organic traffic if they aren't fixed with 301 redirects. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.
Want to learn how to make simple edits to your San Antonio website? We'll be happy to help if your San Antonio site was built on a platform we work with, such as WordPress or Shopify.
Ask the San Antonio website maintenance company some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their premium Texas website support services prior to making payment and providing website access. You can ask these simple questions:
We find it beneficial to run these questions by any San Antonio website services agency before subscribing to their website support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Companies in and around San Antonio often ask us for a web maintenance plan to establish routines and procedures. We can help your San Antonio business set up a website maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.