Utah Website Maintenance Services

Support for Utah Websites

Our team doesn't just build Utah websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Utah Companies

Our web support company works out of a single location and never outsources Utah web maintenance.

We're the perfect choice for all your Utah web maintenance needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

Our team puts a lot of emphasis on availability and communication for Utah web maintenance customers. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.

Our Utah Website Maintenance Packages

Web maintenance is a reactive support service that connects you with the right web designer to fix nearly any website issue. These are some examples of site glitches that Utah web maintenance firms might fix:

  • Making sure your website's platform is up to date.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new pages whenever you release something new.
  • Freshen up your blog with new content.
  • Rearranging your Utah website's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing Google Search Console coverage concerns.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

Those services are just a taste of what Utah website maintenance might look like. Basically, Utah web support is anything a website designer or online marketing professional does to change your website.

Our website maintenance and support firm is happy to provide Draper, Ogden, Orem, Provo, Salt Lake City, Sandy, and West Jordan with fast website support services.

A Few of Our Web Maintenance & Support Specialists

David WJake FAshton HDana CJustin FDrew P

Pricing for Utah Website Maintenance

While our web maintenance services have a starting rate of $119.50/hour, pre-purchased blocks of time can bring the cost down to as low as $99.95/hour.

By obtaining a web maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

Please bear in mind that it's unusual for us to receive tasks that require less than 10 minutes to finish, as the task review process, response to emails or phone calls, feedback, and logging typically take up at least 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased website maintenance retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Utah Website Management Services

Are you fed up with receiving regular upgrade alerts? Are you anxious about the potential for website downtime? With proactive website management, our web development team can address both of your worries!

Here is a summary of what our website management plans entail:

1.) Proactive Site Updates

With our in-house team of website experts, we are capable of performing platform updates, template updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Upgrades: Next in line, we manually install any updates that are available for your website.
  3. Site Testing: After installing the upgrades, we verify your site for any glitches.
  4. Finalize: If the updates are successful, your website's protection against security threats and malware will be improved! If the upgrades are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote Site Backups

As a precautionary measure to help prevent data loss, we store remote backups of your website and database.

3.) Site Uptime Monitoring

We monitor your website for service outages using our uptime monitoring system.

If your website experiences downtime, our web designers will be alerted to investigate the issue.

Pricing for Utah Website Management

Our website management plans are available with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs site updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Utah Websites

For Utah businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Therefore, we tend to only maintain Utah websites on these platforms:

Example Website Maintenance Service List for Utah Organizations

We're often asked for examples of Utah website support requests after a website launches. We've performed these Utah website maintenance services in the past and would be happy to do it for you too!

Basic Utah Website Changes

Changes to your Utah website could be as basic as updating a paragraph, swapping images, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine web support.

Utah Page Performance Improvements

We can analyze your Utah website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. User experience and SEO will both benefit from better page load times.

Platform Updates / Security Fixes

It's important to keep your Utah website updated if it runs on a CMS like WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Extension / Plugin Upgrades

It's important to update plugins and extensions on your Utah website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality problems.

Google Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage concerns, and let you know how it went. Make Google happy, and you'll rank higher throughout Utah and beyond!

Add Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby business in Utah, and ecommerce product or some other common data type.

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your site in social media platforms when people share links of your Utah business.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We can add Google Tag Manager to your Utah website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking

If you are interested in understanding the benefit of the website marketing plan for your Utah website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Are large images slowing down your Utah website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Utah business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Utah website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Utah website, but not sure how to properly configure the settings for best page speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Utah site being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Utah website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Utah web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Utah website. We've seen businesses in and around Utah lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Utah website? If your Utah website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Utah Web Maintenance Firms

If you're thinking about signing up for any Utah web support package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your relationship with the Utah web maintenance team before you give them money or give them access to your website. Here are some basic questions to ask:

  • Can you tell me how you handle site security? Do you run website security scans for clients?
  • What's the turnaround time for Utah web support?
  • Are you outsourcing your Utah website support packages?
  • How much does Utah web maintenance cost?
  • Are there any minimum deductions or minimum billable expenses for Utah website updates?
  • Can you tell me what your normal business hours are?
  • When there are new updates on my platform, will you let me know?

If you ask any Utah website services company these questions before subscribing to their website maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

Utah Website Support Packages and Tips

Larger companies in and around Utah often ask us for a web maintenance plan. Whether it's your website, hosting, or domain name, we'll make sure your Utah small business has a web support plan to ensure optimum performance.

Yearly Utah web maintenance work

  • Message your web hosting company to see if they have upgraded servers you can switch your website to for faster page speed.
  • Ask your website designer if your site has a major platform release coming up that will require a lot of work to install.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Check out competitor sites (even those outside of Utah) to see if you're missing out on any competitive advantages they have over you.
  • Ensure your website is secure by performing a full security review.
  • Make sure structured data, open graph, and social links are working.
  • Remove any unnecessary third party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Delete any development or staging websites you don't need.

Semi-annual Utah website support tasks

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Find out if your SSL certificate will expire soon.
  • Make sure your website backup schedule is working and you have remote backups.
  • If you have an automated image optimization service, verify it is working properly.
  • See if there are any browser errors on the site.

Monthly Utah website support tasks

  • Check for broken links on your website, which negatively impact user experience and SEO.
  • Check for website speed glitches from recent updates or changes on the website.
  • Check Google Search Console for any coverage concerns.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension updates.

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Website Maintenance Services throughout Utah

If you've been looking for experienced web maintenance and support agencies serving major cities throughout Utah, we'll be the website maintenance team you want to contact. Our web support specialists frequently offer web maintenance and help in Draper, Ogden, Orem, Provo, Salt Lake City, Sandy, or West Jordan throughout Utah. From easy website upgrades and platform updates, to website training and emergency support, our website maintenance firm will have you covered!

When looking for website professionals to handle web maintenance and support in smaller cities throughout Utah, we still hope you'll consider our website support packages. We have a full staff of dedicated website professionals ready to help Utah-area organizations. Whether your business is located in American Fork, Bingham, Cedar City, Clearfield, Cottonwood Heights, East Millcreek, Kaysville, Kearns, Magna, Midvale, North Ogden, Pleasant Grove, South Salt Lake, Springville, Tooele, or a different city, our web maintenance firm will be ready to help with all your Utah web support plans!

Hear what our customers are saying

Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
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