Our team doesn't just build Salt Lake City websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web support company with a team of website experts that never outsources Salt Lake City web maintenance to anyone.
Because of this, our web maintenance company is the best choice for all your Salt Lake City website support needs, including website platform upgrades, site speed improvements, website security fixes, and website issue resolutions.
We're the perfect choice for all of your Salt Lake City web support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Salt Lake City website support services because of the emphasis we put on availability and communication. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see web maintenance as a reactive support service where we provide your Salt Lake City business with the right web developer resources to fix just about any problem. Here are a few examples of website problems that might need Salt Lake City website maintenance:
These are just a few of the Salt Lake City web support services we offer. In fact, Salt Lake City website support is basically anything a web developer or digital marketer does to your website.
If you live in Salt Lake City, you probably love the Utah Jazz basketball team. Go Utah Jazz! In addition to supporting Salt Lake City-area websites, our web maintenance agency also offers Draper, Ogden, Orem, Provo, Sandy, and West Jordan small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Salt Lake City businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our website maintenance firm for Salt Lake City websites tends to service only the following platforms:
As a web support company, we used to maintain and support Joomla and Magento websites for Salt Lake City-area businesses. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of Salt Lake City website maintenance requests. The following are some examples of Salt Lake City web support services we've provided in the past.
Changes to your Salt Lake City website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website support to keep content fresh for both search engines and visitors.
We can analyze your Salt Lake City website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. User experience and SEO will both benefit from better page load times.
It's important to keep your Salt Lake City website updated if it runs on a CMS like WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!
It's important to update your Salt Lake City website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.
Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage issues, and let you know how it went. This will help your search engine rankings, throughout Salt Lake City and beyond, by making Google happy!
Do you ever see product prices or reviews in Google organic search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in Salt Lake City, and ecommerce product or some other common data type.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Would you like to manage custom scripts more easily with Google Tag Manager? No problem at all! We'll happily install Google Tag Manager on your Salt Lake City website and teach you how to use it.
It's important to setup conversion tracking for your Salt Lake City website if you want to understand the benefits of online advertising. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Do you have a Salt Lake City website that's slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your Salt Lake City business, install the tracking code, and customize the design for your branding, we can do it!
Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Salt Lake City website.
Looking to install a caching plugin on your Salt Lake City website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!
We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.
Have you been getting fake orders, contact submissions, or live chats from a particular network? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.
Would you like a backup of your Salt Lake City website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.
When you're doing a major upgrade or extension installation, you should set up a development or staging site first. Just let us know if you need help creating and managing that development / staging site!
Are you a fan of making Salt Lake City web design changes based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.
Do you have a new website or are you removing pages? You will want to create 301 redirects for your Salt Lake City website to prevent broken pages from hurting your SEO. Having broken pages will cost your Salt Lake City business a lot of organic traffic if they aren't fixed with 301 redirects. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.
Do you need help learning how to make changes to your Salt Lake City website? We'll be happy to help if your Salt Lake City site was built on a platform we work with, such as WordPress or Shopify.
Ask the Salt Lake City web support company some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their professional Utah web maintenance services prior to making payment and providing website access. Let's go over some simple questions to ask:
If you ask any Salt Lake City website services agency these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.
Companies in and around Salt Lake City often ask us for a web support plan to establish routines and procedures. We can help your Salt Lake City business set up a website support plan so all aspects of your website, hosting, and domain name are monitored regularly.