Our team doesn't just build Middlebury websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website support company with a team of website consultants that never outsources Middlebury website support to anyone.
This makes our web maintenance agency the perfect choice to provide all your Middlebury website support needs, including site platform upgrades, page performance improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
Our team puts a lot of emphasis on communication and availability for Middlebury web maintenance customers. You'll have no problem getting in touch with a member of our site support team if you need something simple done today or if you have a complicated question that's best explained over the phone!
We see web maintenance as a reactive support service where we provide your Middlebury small business with the right web developer resources to fix just about any problem. There are many examples of website problems that might require service from Middlebury web support agencies, including:
The previously mentioned services are just a glimpse of what we view as possible Middlebury website maintenance services. In fact, Middlebury web support is basically anything a website developer or online marketer does to your website.
In addition to supporting Middlebury-area websites, our web support company also offers Burlington, Colchester, Essex, and Milton small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.
We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.
Have you grown weary of being notified about updates that are available? Worried about website downtime? Our web development team can tackle both problems through active website management, allowing you to rest easy!
Below is a breakdown of everything that is included in our website management plans:
You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
Our process involves storing remote backups of your site and database in order to minimize the possibility of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Middlebury organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Middlebury websites on these platforms:
As a website support company, we used to maintain and support Joomla and Magento websites for Middlebury-area companies. However, we chose to move away from those platforms to allow our web support specialists to focus more heavily on training and support within the other systems.
After the launch of a website, we're often asked for detailed examples of Middlebury website maintenance requests. Here are several examples of Middlebury web support services we've been asked to perform in the past and would be more than happy to provide to you!
Your Middlebury website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine website support tasks to keep content fresh for both search engines and visitors.
Let us check your Middlebury website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential glitches that might be impacting your website performance. This will help improve page load times, which are beneficial to user experience and SEO.
Keeping your Middlebury website's content management system updated is important if it's running on WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update your Middlebury website's plugins and extensions to reflect the latest tweaks by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality concerns.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can fix the coverage glitches, and let you know how it went. By making Google happy, you'll boost your search engine placements throughout Middlebury and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a localized Middlebury business, or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Middlebury business.
Interested in using Google Tag Manager for managing custom scripts? No problem at all! We'll happily install Google Tag Manager on your Middlebury website and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of internet marketing for your Middlebury website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Do you have a Middlebury website that's slow because of large images? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Middlebury business!
Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.
If spambots are attacking your Middlebury website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your Middlebury website, but not sure how to properly configure the settings for best site performance? We can recommend caching plugins, or we can install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Is it time to make a backup of your Middlebury website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
When you're doing a major update or extension installation, you should set up a development or staging website first. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design tweaks based on statistical data regarding how users interact with your Middlebury web page? A/B testing can help you decide between two or more design layouts based on the data collected.
Are you launching a new site or removing pages from your website? You will want to create 301 redirects for your Middlebury website to prevent broken pages from hurting your SEO. Having broken pages will cost your Middlebury company a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Need help learning how to make simple tweaks to your Middlebury website? We'll be happy to help if your Middlebury website was built on a platform we work with, such as WordPress or Shopify.
Ask the Middlebury web maintenance firm some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their expert Vermont website support packages before you submit payment and provide website access. Here are some basic questions to ask:
If you ask these questions to a Middlebury website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.
Companies in and around Middlebury often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your Middlebury company develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.