Middlebury Website Maintenance Services

Support for Middlebury Websites

Our team doesn't just build Middlebury websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Professionals for Middlebury, VT Organizations

We're a website support company with a team of website consultants that never outsources Middlebury website support to anyone.

This makes our web maintenance agency the perfect choice to provide all your Middlebury website support needs, including site platform upgrades, page performance improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

Our team puts a lot of emphasis on communication and availability for Middlebury web maintenance customers. You'll have no problem getting in touch with a member of our site support team if you need something simple done today or if you have a complicated question that's best explained over the phone!

Our Middlebury, VT Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Middlebury small business with the right web developer resources to fix just about any problem. There are many examples of website problems that might require service from Middlebury web support agencies, including:

  • Making sure your website's platform is up to date.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new products or services.
  • Freshen up your blog with new content.
  • Rearranging your Middlebury site's navigation menu.
  • Improving website performance to help you pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Making your website look and feel better.
  • Troubleshooting Google Search Console coverage problems.
  • Enhancing technical search engine optimization with structured data, open graph tags, etc.
  • Providing solutions to other website issues.

The previously mentioned services are just a glimpse of what we view as possible Middlebury website maintenance services. In fact, Middlebury web support is basically anything a website developer or online marketer does to your website.

In addition to supporting Middlebury-area websites, our web support company also offers Burlington, Colchester, Essex, and Milton small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Middlebury, VT Web Maintenance

We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Middlebury, VT Website Management Services

Have you grown weary of being notified about updates that are available? Worried about website downtime? Our web development team can tackle both problems through active website management, allowing you to rest easy!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive Website Updates

You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

  1. Site Backup: We kick things off by backing up your website's files and database.
  2. Install Updates: Next, we manually install any available updates on your website.
  3. Test: After the upgrades have been installed, we test your website for concerns.
  4. Finish Up: Your website will be better protected against security threats and malware if the updates are successful. In the event the upgrades are unsuccessful, we'll work together to determine the best course of action.

2.) Remote Storage of Website Backups

Our process involves storing remote backups of your site and database in order to minimize the possibility of data loss.

3.) Site Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.

Pricing for Middlebury, VT Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Middlebury, VT Websites

With years of experience developing websites for Middlebury organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Middlebury websites on these platforms:

  • Middlebury WordPress Web Maintenance
  • Middlebury WooCommerce Website Maintenance
  • Middlebury Shopify Web Support
  • As a website support company, we used to maintain and support Joomla and Magento websites for Middlebury-area companies. However, we chose to move away from those platforms to allow our web support specialists to focus more heavily on training and support within the other systems.

Example Web Maintenance Service List for Middlebury, VT Businesses

After the launch of a website, we're often asked for detailed examples of Middlebury website maintenance requests. Here are several examples of Middlebury web support services we've been asked to perform in the past and would be more than happy to provide to you!

Basic Middlebury Website Edits

Your Middlebury website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine website support tasks to keep content fresh for both search engines and visitors.

Middlebury Page Speed Improvements

Let us check your Middlebury website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential glitches that might be impacting your website performance. This will help improve page load times, which are beneficial to user experience and SEO.

Platform Upgrades / Security Patches

Keeping your Middlebury website's content management system updated is important if it's running on WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Extension / Plugin Updates

It's important to update your Middlebury website's plugins and extensions to reflect the latest tweaks by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality concerns.

Fixing Search Console Issues

Did you get a report from Google Search Console telling you about a coverage issue? If so, we can fix the coverage glitches, and let you know how it went. By making Google happy, you'll boost your search engine placements throughout Middlebury and beyond!

Setup Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a localized Middlebury business, or an ecommerce product.

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Middlebury business.

Implement Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? No problem at all! We'll happily install Google Tag Manager on your Middlebury website and teach you how to use it.

Implement Conversion Tracking

Tracking conversions is important if you want to understand the benefits of internet marketing for your Middlebury website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Optimization

Do you have a Middlebury website that's slow because of large images? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Integrate a Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Middlebury business!

Resolve Errors in Log Files

Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.

Reduce Spam with reCaptcha

If spambots are attacking your Middlebury website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Install a Caching Plugin

Are you interested in installing a caching plugin in your Middlebury website, but not sure how to properly configure the settings for best site performance? We can recommend caching plugins, or we can install and configure them for you!

Implement SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Is it time to make a backup of your Middlebury website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Testing Website

When you're doing a major update or extension installation, you should set up a development or staging website first. If you'd like help creating and managing that development / staging site, just let us know!

Create A/B Testing Rules

Do you prefer to make design tweaks based on statistical data regarding how users interact with your Middlebury web page? A/B testing can help you decide between two or more design layouts based on the data collected.

Setup 301 Redirects

Are you launching a new site or removing pages from your website? You will want to create 301 redirects for your Middlebury website to prevent broken pages from hurting your SEO. Having broken pages will cost your Middlebury company a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Need help learning how to make simple tweaks to your Middlebury website? We'll be happy to help if your Middlebury website was built on a platform we work with, such as WordPress or Shopify.

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Middlebury, VT Web Support Agencies

Ask the Middlebury web maintenance firm some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their expert Vermont website support packages before you submit payment and provide website access. Here are some basic questions to ask:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • What is the turnaround time for Middlebury web maintenance requests?
  • Are you outsourcing your Middlebury website maintenance services?
  • How much might it cost to maintain an average Middlebury website?
  • Do you have minimum deductions or minimum billable expenses for Middlebury website updates?
  • What are your normal hours of operation?
  • How will I know about new upgrades to my platform?

If you ask these questions to a Middlebury website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.

Middlebury, VT Web Support Services and Tips

Companies in and around Middlebury often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your Middlebury company develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Yearly Middlebury web maintenance tasks

  • Check if your website hosting provider has newer servers that your account can be migrated to.
  • Check if your site platform has a new major release that will require an extensive website migration.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Take a look at the websites of your competitors (even those outside Middlebury) to see if you're missing out on anything.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Verify structured data, open graph, and social links are all working properly.
  • Check if any third party tracking, live chat, or heat map scripts are installed but no longer necessary.
  • Take down any unnecessary development or staging sites.

Semi-annual Middlebury website support tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you have access to your DNS.
  • Check if your SSL certificate will be expiring in the near future.
  • Make sure your website backup schedule is working and you have remote backups.
  • Make sure you're running an image optimization service.
  • Check if the website is throwing any console errors.

Monthly Middlebury website support tasks

  • Look for broken links on your website, which hurts search engine optimization and UX.
  • Check for website speed glitches from recent updates or changes on the website.
  • Check Google Search Console for any coverage concerns.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • Take a look at your website platform and extensions for any available updates.

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Hear what our customers are saying

Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
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Let's Talk About Middlebury, VT Web Maintenance!