Wisconsin Website Maintenance Services

Support for Wisconsin Websites

Our team doesn't just build Wisconsin websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Experts for Wisconsin Small Businesses

We are a web support agency with a team of website professionals that works from a single location and never outsources Wisconsin web support services.

This makes our website support firm the perfect choice to provide all your Wisconsin website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

Our team puts a lot of emphasis on availability and communication for Wisconsin web maintenance clients. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our site team to make it happen!

Our Wisconsin Website Maintenance Plans

We view website maintenance to be a reactive support service that provides your Wisconsin business with the appropriate website designer resources to solve nearly any website problem. There are many examples of website problems that might require service from Wisconsin web support agencies, including:

  • Making sure your website's platform is up to date.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new web pages as you release new products or services.
  • Freshen up your blog with new content.
  • Rearranging your Wisconsin website's navigation menu.
  • Improving website performance to help you pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing website scan concerns or Google Search Console coverage glitches.
  • Adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible Wisconsin website maintenance packages. In fact, Wisconsin website support is basically anything a web designer or website marketer does to your website.

Our website maintenance and support firm is happy to provide Appleton, Brookfield, Eau Claire, Green Bay, Greenfield, Janesville, Kenosha, La Crosse, Madison, Milwaukee, Oshkosh, Racine, Stevens Point, Superior, Waukesha, and Wausau with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Wisconsin Website Maintenance

Our web maintenance services start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

Please bear in mind that it's unusual for us to receive tasks that require less than 10 minutes to finish, as the task review process, response to emails or phone calls, feedback, and logging typically take up at least 10 minutes.

We will provide you with a monthly update on the remaining time balance of your pre-purchased website maintenance retainer to keep you informed of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Wisconsin Website Management Services

Are you tired of receiving constant upgrade warnings? Are you concerned about potential website downtime? With proactive website management, our web development team can address both of your worries!

The following is a rundown of the features included in our website management plans:

1.) Proactive Website Updates

With our in-house team of website experts, we are capable of performing platform updates, template updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Update: Following that, we manually install any upgrades that are available for your website.
  3. Review: We run a test on your website for problems once the updates have been installed.
  4. Wrap Up: Successful upgrades will enhance your website's protection against malware and security threats! If the updates are not successful, we will collaborate on the next course of action.

2.) Remote Website Backups

We keep remote backups of your website and database to minimize the possibility of data loss.

3.) Uptime Monitoring

We keep an eye on your website for service outages through our uptime monitoring system.

An alert will be dispatched to our website designers if your website goes down, enabling us to examine the issue.

Pricing for Wisconsin Website Management

We provide website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Wisconsin Websites

We have a diverse team of web designers and web developers, for Wisconsin organizations, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Wisconsin websites on these platforms:

Example Website Maintenance Service List for Wisconsin Organizations

We are often asked for detailed examples of Wisconsin website support requests that might come up after the launch of a website. Here are several examples of Wisconsin website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Basic Wisconsin Website Changes

A simple change to your Wisconsin website might include updating a paragraph on a page, swapping out an image, or adding a new page. These are just normal, routine website maintenance tasks to keep content fresh for both search engines and visitors.

Wisconsin Page Performance Improvements

We can analyze your Wisconsin website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. This will help improve page load times, which are beneficial to UX and SEO.

Platform Upgrades / Security Updates

If your Wisconsin website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Upgrades

If your Wisconsin website has functionality developed and maintained by a third-party, it is important to upgrade those plugins and extensions to include the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.

Fixing Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we can review the coverage problems, fix the concerns, and update you on the results. Make Google happy, and you'll rank higher throughout Wisconsin and beyond!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way of describing content on the web, whether it's a local area small business in Wisconsin or an ecommerce product.

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Wisconsin small business.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We'll happily install Google Tag Manager on your Wisconsin website and teach you how to use it.

Implement Conversion Tracking

If you are interested in understanding the benefit of the digital marketing plan for your Wisconsin website, it is important to setup conversion tracking. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid advertising.

Optimize Images

Are large images slowing down your Wisconsin website? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Setup Live Chat

Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Wisconsin business!

Review Error Log Files

Do you have a lot of error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform errors to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

To reduce unwanted submissions on your Wisconsin website, we can setup an invisible or checkbox reCaptcha.

Implement a Caching Plugin

Are you interested in installing a caching plugin in your Wisconsin website, but not sure how to properly configure the settings for best site performance? We can help you figure out which caching plugins to install and configure on your website!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Wisconsin website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Wisconsin website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Wisconsin web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Wisconsin website. We've seen businesses in and around Wisconsin lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make edits to your Wisconsin website? If your Wisconsin website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Wisconsin Web Maintenance Companies

Before signing up for any Wisconsin web support package, it is important to ask the Wisconsin website support company some questions about how their services work. This will help you get a better idea of the relationship you will have with the Wisconsin website maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their web maintenance packages. Here are some simple questions to ask:

  • How do you handle website security? Do you run security scans of customer websites?
  • What is the turnaround time for Wisconsin website support requests?
  • Are you outsourcing your Wisconsin web maintenance packages?
  • How much does Wisconsin web support cost?
  • Do you have minimum deductions or minimum billable expenses for Wisconsin website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any Wisconsin website services company before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Wisconsin Web Maintenance Packages and Tips

We are often asked for a web support plan by larger companies in and around Wisconsin looking to establish routines and procedures within their IT department. We are happy to help your Wisconsin small business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual Wisconsin website maintenance tasks

  • Ask your website hosting company if they have newer servers you can migrate to.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Check out competitor sites (even those outside of Wisconsin) to see if you're missing out on any competitive advantages they have over you.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Ensure that structured data, open graph, and social media links are all working.
  • Verify the necessity of any third party tracking, live chat, or heat map scripts that are installed.
  • Remove any unnecessary development or staging websites.

Semi-annual Wisconsin web support duties

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you have access to your DNS.
  • Make sure your SSL certificate isn't expiring soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of Wisconsin.
  • If you have an automated image optimization service, verify it is working properly.
  • Check if the website is throwing any console errors.

Monthly Wisconsin website support tasks

  • Ensure your website doesn't have any broken links, which affect user experience and SEO.
  • Check for page performance errors from recent upgrades or changes on the website.
  • Check Google Search Console for any coverage concerns.
  • Update some of your service pages or blog articles to keep your website fresh.
  • See if there are any updates for your website platform or extensions.

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Web Support Services throughout Wisconsin

If you've been searching for experienced website maintenance and support agencies serving major cities throughout Wisconsin, we'll be the website support team you want to contact. Our web maintenance experts frequently offer website maintenance and help in Appleton, Brookfield, Eau Claire, Green Bay, Greenfield, Janesville, Kenosha, La Crosse, Madison, Milwaukee, Oshkosh, Racine, Stevens Point, Superior, Waukesha, or Wausau throughout Wisconsin. From easy website updates and platform upgrades, to website training and emergency support, our website support firm will have you covered!

When searching for website consultants to handle website maintenance and support in smaller cities throughout Wisconsin, we still hope you'll consider our web maintenance packages. We have a full staff of dedicated website specialists ready to help Wisconsin-area organizations. Whether your business is located in Allouez, Altoona, Antigo, Ashland, Ashwaubenon, Baraboo, Beaver Dam, Bellevue, Bellevue Town, Brown Deer, Burlington, Caledonia, Cedarburg, Chippewa Falls, Cudahy, De Pere, DeForest, Delafield, Delavan, Elkhorn, Elm Grove, Fitchburg, Fort Atkinson, Fox Point, Franklin, Genesee, Germantown, Glendale, Grafton, Grand Chute, Grand Rapids, Greendale, Greenville, Hales Corners, Hartford, Hartland, Holmen, Howard, Hudson, Jefferson, Kaukauna, Kimberly, Lake Geneva, Lisbon, Little Chute, Marinette, Marshfield, McFarland, Menasha, Menomonee Falls, Menomonie, Mequon, Merrill, Merton, Middleton, Monona, Monroe, Mount Pleasant, Mukwonago, Muskego, Neenah, New London, New Richmond, Norway, Oak Creek, Oconomowoc, Onalaska, Oregon, Pewaukee, Platteville, Pleasant Prairie, Plover, Plymouth, Port Washington, Portage, Prairie du Chien, Reedsburg, Rhinelander, Rib Mountain, Rice Lake, Richfield, Ripon, River Falls, Salem, Shawano, Sheboygan Falls, Shorewood, Somers, South Milwaukee, Sparta, St. Francis, Stoughton, Suamico, Sun Prairie, Sussex, Tomah, Two Rivers, Vernon, Verona, Washington, Watertown, Waunakee, Waupun, West Bend, Weston, Whitefish Bay, Whitewater, Wisconsin Rapids, or a different city, our website maintenance firm will be ready to help with all your Wisconsin website support plans!

Hear what our customers are saying

Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
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Let's Talk About Wisconsin Web Maintenance!