Cheyenne Website Maintenance Services

Support for Cheyenne Websites

Our team doesn't just build Cheyenne websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)

Website Support Experts for Cheyenne, WY Businesses

Our web maintenance company works out of a single location and never outsources Cheyenne web support.

We're the perfect choice for all of your Cheyenne website support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

We emphasize availability and communication for our Cheyenne web maintenance services. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!

Our Cheyenne, WY Website Maintenance Services

Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. These are some examples of website issues that Cheyenne website maintenance agencies might fix:

  • Updating your website platform.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new information.
  • Freshen up your blog with new content.
  • Rearranging your Cheyenne site's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing site audit issues or Google Search Console coverage problems.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

Those services are just a taste of what Cheyenne website support might look like. In fact, Cheyenne web maintenance is basically anything a web developer or digital marketer does to your website.

In addition to supporting Cheyenne-area websites, our web maintenance company also offers Buffalo, Casper, Jackson, and Sheridan small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Cheyenne, WY Website Maintenance

The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Cheyenne, WY Website Management Services

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive Website Updates

We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Update: Next, we manually install any available updates on your website.
  3. Test: After the updates have been installed, we test your website for issues.
  4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Cheyenne, WY Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Cheyenne, WY Websites

For Cheyenne businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for Cheyenne websites:

As a website maintenance agency, we used to maintain and support Joomla and Magento websites for Cheyenne-area businesses. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.

Example Web Maintenance Service List for Cheyenne, WY Businesses

We're often asked for examples of Cheyenne web maintenance requests after a website launches. We've performed these Cheyenne website maintenance services in the past, and would be happy to do it for you too!

Simple Cheyenne Website Updates

Your Cheyenne website might need a paragraph updated, an image changed, or a new page added. This is just normal, routine web support to keep content fresh for both search engines and visitors.

Cheyenne Website Speed Improvements

Let us check your Cheyenne website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. User experience and SEO will both benefit from better page load times.

Platform Upgrades / Security Updates

It's important to keep your Cheyenne website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Extension / Plugin Updates

It's important to update plugins and extensions on your Cheyenne website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality problems.

Fixing Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Cheyenne and beyond!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Cheyenne business, or an ecommerce product.

Add Open Graph to Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Cheyenne business.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? No problem at all! We'll happily install Google Tag Manager on your Cheyenne website and teach you how to use it.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online advertising for your Cheyenne website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.

Image Compression (Optimization)

Is your Cheyenne website slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Setup Live Chat

Is your website ready for live chat? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Cheyenne business branding!

Review Error Logs for Issues

Are your error_log files big? If you're getting recurring error messages, we can update programming code or fix platform issues.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Cheyenne website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Looking to install a caching plugin on your Cheyenne website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict Malicious IP Addresses

Is your Cheyenne website getting fake orders, contact submissions, or live chats? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Run Website & Database Backups

Is it time to make a backup of your Cheyenne website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Testing Website

When you're doing a major upgrade or extension installation, you should set up a development or staging site first. Whenever you need help with creating and managing your development site, just let us know!

Create A/B Testing Rules

Are you a fan of making Cheyenne web design changes based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Add 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Cheyenne website. We've seen businesses in and around Cheyenne lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Cheyenne website? If your Cheyenne site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

Questions to Ask Cheyenne, WY Website Support Companies

If you're thinking about signing up for any Cheyenne website maintenance package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your future experience with their expert Wyoming website support services before you submit payment or provide website access. You can ask these simple questions:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • When can I expect an average Cheyenne web maintenance request to be completed?
  • Are you outsourcing your Cheyenne web maintenance services?
  • How much might it cost to maintain an average Cheyenne website?
  • Are there any minimum deductions or minimum billable expenses for Cheyenne website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new updates on my platform, will you let me know?

We find it beneficial to run these questions by any Cheyenne website services company before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Cheyenne, WY Website Support Plans and Tips

Larger companies in and around Cheyenne often ask us for a web maintenance plan. Whether it's your website, hosting, or domain name, we'll make sure your Cheyenne business has a website maintenance plan to ensure optimum performance.

Annual Cheyenne web support tasks

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your website.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Take a look at the websites of your competitors (even those outside Cheyenne) to see if you're missing out on anything.
  • Ensure your website is secure by performing a full security review.
  • Ensure that structured data, open graph, and social links are all working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Remove any unnecessary development or staging websites.

Semi-annual Cheyenne website support tasks

  • Make sure you have access to your domain name and it's not about to expire. When you have to renew your domain name, this will come in handy.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you have access to your DNS.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure you have remote backups outside Cheyenne and that your website backup schedule is working.
  • If you have an automated image optimization service, verify it is working properly.
  • Make sure the website doesn't throw any console errors.

Monthly Cheyenne web maintenance tasks

  • Look for broken links on your website, which hurts SEO and user experience.
  • Make sure your website isn't having performance issues after recent updates.
  • Check Google Search Console for any coverage issues.
  • Update some of your service pages or blog articles to keep your website fresh.
  • See if there are any updates for your website platform or extensions.

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Hear what our customers are saying

Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
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Let's Talk About Cheyenne, WY Web Maintenance!