WebCitz started working with this client in 2013
- Client: Artmolds
- Platform: Other
- Industry: Art & Design
- Services: Maintenance / Support, Web Hosting
The Challenge
ArtMolds, a leading supplier of materials for lifecasting, mold making, and casting, originally operated on osCommerce, an early-generation e-commerce platform. As their business and product catalog grew, they required a more professional, scalable, and feature-rich system. The challenge was not only migrating a complex inventory of chemical and artistic supplies but also maintaining stability across several major platform evolutions over a ten-year period.
The WebCitz Solution
WebCitz has acted as the lead technical partner for ArtMolds through three distinct eras of their digital presence:
- Strategic Platform Migrations: We led the initial migration from osCommerce to Magento 1.x, modernizing their storefront and improving the checkout experience. Later, as the industry shifted, we provided technical support as the client moved into Magento 2.
- Specialized Magento Hosting: Recognizing the resource-heavy nature of Magento, we provided high-performance hosting specifically tuned for the platform. This ensured fast page load times for customers browsing their extensive catalog of resins, rubbers, and casting tools.
- Extension Debugging & Maintenance: For many years, we were the primary resource for resolving “extension bloat” and third-party conflicts. We ensured that their shipping calculators, payment gateways, and marketing tools worked together seamlessly.
- Custom Functionality Development: We developed bespoke features within the Magento environment to handle the unique needs of an art supply wholesaler, including custom theme fixes to ensure a consistent brand image across different device types.
- Ongoing Agile Support: Since their move to Magento 2, WebCitz has remained a trusted on-call partner, providing expert troubleshooting for “odd issues” and technical bugs that arise within the more complex M2 architecture.
The Result
By guiding ArtMolds through the migration from legacy software to the modern Magento 2 platform, WebCitz has helped the business maintain its position as an industry leader. Our deep-level technical support has allowed them to scale their online presence for over a decade without the downtime or data loss that often plagues long-term e-commerce operations.
