WebCitz started working with this client in 2019
- Client: The Pool Company
- Platform: WordPress
- Industry: Construction / Real Estate
- Services: Maintenance / Support
The Challenge
In the high-end pool construction industry, the website acts as a primary portfolio and lead generation tool. Their specific digital needs during this period included:
- Visual Presentation: As a brand built on aesthetics, their site relied on high-resolution imagery of their pool designs. They needed hosting that could deliver these assets quickly without lag.
- Platform Stability: Joomla is a powerful CMS, but it requires regular maintenance to ensure the core files and extensions remain compatible and secure.
- Local Credibility: The site needed to remain consistently accessible to serve as a reliable reference point for local homeowners and architects during the consultation phase.
The WebCitz Solution
We provided a “Foundation & Maintenance” model that prioritized uptime and technical health:
- Managed Joomla Support: We handled the technical management of their Joomla environment. This included monitoring for necessary core updates and ensuring that any third-party extensions – such as gallery sliders or contact forms – were patched and functioning correctly.
- Technical Support: We acted as their on-call technical team. When issues arose or small adjustments were needed to the site’s layout or content, our developers provided the rapid feedback and implementation necessary to keep the site looking professional.
- Optimized Managed Hosting: We hosted tpcipools.com on our performance-tuned servers. We ensured that their extensive gallery of luxury backyard projects loaded efficiently, providing a smooth user experience for potential clients browsing on both desktop and mobile.
- Security & Backups: We maintained a rigorous security protocol, providing regular backups and monitoring to protect their intellectual property and the portfolio data they had built over years of operation.
The Result
During 2019 and 2020, The Pool Company benefited from a stable and secure digital presence that allowed their work to speak for itself. By trusting WebCitz with the “behind-the-scenes” technical management and hosting, their leadership could focus on the physical construction of world-class outdoor spaces. Our partnership ensured that their digital storefront was as well-maintained and reliable as the custom pools they built in New Jersey.
