WebCitz started working with this client in 2022
- Client: EICA
- Platform: WordPress
- Industry: Education
- Services: Maintenance / Support, Web Development, Web Hosting
The Challenge
As an OSHA-recognized and ANAB-accredited (ISO/IEC 17024) entity, EICA’s digital presence must meet high standards of reliability and professionalism. They aren’t just a trade group; they are a testing agency that handles thousands of certification records for workers operating heavy machinery near high-voltage lines. Their website needed to:
- Facilitate Complex Certification Paths: Clearly explain the requirements for Rotating-Control, Stationary-Control, and Digger Derrick certifications.
- Act as a Document Repository: Provide secure, easy access to hundreds of pages of bylaws, test procedures, and marketing materials.
- Coordinate with Testing Partners: Provide clear instructions for candidates to apply and schedule exams through partners like Pearson VUE.
- Maintain High Credibility: Project the authoritative “By Workers, For Workers” ethos of their partnership with NECA and IBEW.
The WebCitz Solution
We engineered a high-performance WordPress environment tailored to the needs of a national certification body:
- Custom Professional Design: We moved away from generic templates to create a custom theme that highlights the industrial and safety-first nature of the electrical trade. The site utilizes clear navigation to guide candidates, employers, and examiners to their specific resources.
- Secure Document Management: Given the volume of technical documentation EICA manages (over 8,000 pages for their accreditation alone), we optimized the site’s backend to handle large PDF libraries, ensuring files are always accessible and correctly categorized.
- Optimized User Journeys: We streamlined the “Candidate Journey,” creating clear call-to-actions for application submissions, exam scheduling, and practical exam instructional videos.
- Mission-Critical Hosting: EICA requires 100% reliability. We provide managed hosting that prioritizes security and uptime, ensuring that as workers across all 50 states access the site to verify credentials or prepare for exams, the platform remains fast and stable.
- Ongoing Technical Support: Since the 2021 launch, we have remained their “on-call” technical team, handling routine updates, security patches, and site enhancements as their certification schemes evolve.
The Result
The EICA website is now a robust digital asset that supports the safety andmarketability of the national electrical workforce. By providing a secure, professional, and well-maintained platform, WebCitz helps EICA fulfill its mission of raising the standard of excellence for personnel in the utility industry. Our ongoing support ensures they remain “three steps ahead of the competition” in technical reliability.
