WebCitz started working with this client in 2023
- Client: Canadian Association of Farm Advisors
- Platform: Other
- Industry: Agriculture, Business & Professional Services
- Services: Maintenance / Support
The Challenge
The Canadian Association of Farm Advisors (CAFA) manages a professional portal built on an ASP framework. Because ASP is a legacy technology, it can be challenging to find developers comfortable maintaining the codebase when small issues or email deliverability problems arise. The association needed an agency that could step in on an as-needed basis to resolve specific technical hurdles without requiring a complete platform overhaul.
The WebCitz Solution
Since 2023, WebCitz has served as a technical resource for CAFA, addressing specific pain points as they occur:
- Legacy ASP Support: We provided the specialized coding knowledge required to maintain their ASP-based site, ensuring that the association could keep their existing platform functional for their members.
- Email System Troubleshooting: Shortly after starting our relationship, we helped the client resolve several email-related issues that were impacting their communications. We audited the configuration to ensure their professional correspondence was reaching its destination reliably.
- On-Call Site Updates: We assisted with a variety of site changes and content updates as requested, ensuring the association’s online information remained current and accurate.
- Technical Safety Net: By maintaining an open relationship, WebCitz provides CAFA with the peace of mind that a developer familiar with their specific legacy environment is available whenever technical support is required.
The Result
WebCitz provides CAFA with a reliable “safety net” for their digital presence. While the platform is stable and requires infrequent intervention, our ability to handle ASP-specific maintenance and email troubleshooting ensures that the association has professional support ready the moment a challenge arises. This project demonstrates our flexibility in providing support that matches the client’s actual pace and needs.
