WebCitz started working with this client in 2009
- Client: 10x Candle Company (website offline)
- Platform: Other
- Industry: Retail / E-Commerce
- Services: Ecommerce, Maintenance / Support
The Challenge
10x Candle Company offered a unique product line: long-lasting, customizable candles that utilized essential oils and a specialized heating element designed to last ten times longer than traditional options. To support this innovative product, they needed an e-commerce experience that allowed customers to mix and match scents while navigating a complex set of custom product options. Their existing X-Cart site required a modern visual update and more robust technical support to handle these custom configurations.
The WebCitz Solution
Working within the X-Cart framework – a highly flexible platform for its time – WebCitz provided a comprehensive design and technical overhaul:
- Front-end Redesign: We developed a fresh UI/UX that introduced a new color scheme and modern aesthetic to better represent the brand’s premium candle line.
- Custom Product Options: Our developers implemented a customized selection system that allowed customers to build their own scent profiles and configurations directly on the product page.
- Filtering & Navigation: We optimized the product filtering logic to ensure users could easily find specific scents and candle types within the catalog.
- Secure Hosting & Support: Throughout the two-year partnership, we provided reliable hosting and ongoing maintenance to ensure the X-Cart environment remained stable and secure.
The Result
The project resulted in a professional, scalable e-commerce site that successfully translated 10x Candle Company’s unique value proposition into a digital format. By streamlining the custom ordering process and refreshing the brand identity, WebCitz helped the client provide a seamless shopping experience for their specialized customer base during a key period of growth.
