WebCitz started working with this client in 2015
- Client: Big World Project (website offline)
- Platform: WordPress
- Industry: Non Profit / Religious
- Services: Maintenance / Support, Web Development, Web Hosting
The Challenge
Big Big World Project was dedicated to providing direct support, education, and tuition for orphaned children at the St. Joseph Orphanage and Ham Tan Children’s Center in Vietnam. As a lean non-profit, they needed a digital presence that could effectively tell the stories of the children they served while maintaining a highly secure and professional platform for international fundraising. The challenge was to balance emotional storytelling with a robust technical backend that could handle sensitive donor information and provide a seamless giving experience.
The WebCitz Solution
WebCitz served as the comprehensive technical and creative partner for the organization for over six years:
- Non-Profit Web Design & Branding: We provided a custom-designed WordPress website that prioritized transparency and impact. The design focused on the children’s success stories, showing the journey from childhood through college education to build trust with potential donors.
- Secure Donation Integration: We integrated secure credit card processing directly into the website. By streamlining the donation terminal, we reduced friction for supporters, allowing the organization to accept one-time and recurring contributions safely and efficiently.
- Graphic Design & Visual Storytelling: Our team provided graphic design services to create professional banners, appeal graphics, and informational layouts. This ensured that the organization’s visual brand was consistent across the website and digital fundraising materials.
- Managed Hosting & Maintenance: Recognizing that a non-profit’s budget is best spent on its mission, we provided reliable hosting and proactive maintenance. We ensured the site remained secure and updated, preventing downtime that could interrupt critical fundraising periods.
- Long-Term WordPress Support: From 2015 through 2021, WebCitz remained the “on-call” technical team for the organization. We handled everything from minor content updates to major security patches, ensuring the board could focus on their work in Vietnam rather than technical hurdles.
The Result
The partnership with WebCitz gave Big Big World Project a stable, professional, and high-functioning digital headquarters. Our work in optimizing the donation process and maintaining the site’s integrity helped the organization sustain its long-term commitments to children in Vietnam for many years. It remains a proud example of how WebCitz uses its technical expertise to support global humanitarian efforts.
